Idaho Falls Power provides electricity to residents and businesses in Idaho Falls. It’s important to pay your Idaho Falls Power bill on time each month to avoid late fees and potential service interruption. The utility offers convenient options to pay online by phone, by mail or in person.
Overview of Payment Methods
You’ll receive a monthly statement from Idaho Falls Power for your electricity usage and any other city services like water, sewer and trash Payment is due by the date shown on your bill to avoid a late fee.
Idaho Falls Power offers various ways to pay:
- Online
- Mobile app
- Phone
- AutoPay
- In person
- Drop box
Read on for more details on how to pay your Idaho Falls Power bill.
Pay Online
The fastest way to pay your bill is online through the Idaho Falls Power customer portal. You can make a one-time payment or set up recurring payments.
To pay online:
- Go to portal.idahofalls.gov
- Register for an account or log in
- Select Pay Bill and enter payment info
- Receive confirmation
Online payments can be made by credit card, debit card or electronic check. A processing fee applies to card payments.
Use the Mobile App
Download the Idaho Falls Power mobile app for Apple or Android devices. Through the app you can view your account, monitor usage, make payments and more.
Making a quick payment through the app is easy and convenient any time, anywhere. Just log in, enter your payment details and submit.
Pay by Phone
Call 1-855-594-0612 to pay your Idaho Falls Power bill over the phone. Have your account number ready along with your credit or debit card.
A processing fee is added to phone payments. You can also call to check your balance or due date.
Enroll in AutoPay
For automated payments each month, enroll in AutoPay through the online portal. On your bill’s due date each month, your balance will be paid via electronic check or credit card.
With AutoPay, you don’t have to remember to manually pay each month. Your bill gets paid on time, every time.
Pay In Person
Make an in person payment at:
- City Hall – 308 Constitution Way
- Drop box – City Hall west parking lot
- Payment kiosks at City Hall, Idaho Falls Power, and the Utility Department
Pay by cash, check or card at the above locations. In person payments are processed same day. A fee applies to card payments.
Pay by Mail
To pay by mail, send a check or money order to:
City of Idaho Falls Treasury Department
PO Box 50220
Idaho Falls, ID 83405
Include your payment stub from your bill. Allow 7-10 days for processing mailed payments.
Avoid Late Fees
Pay your Idaho Falls Power bill by the due date on your statement to avoid a late fee. If your account becomes delinquent for multiple months, your power could be shut off.
Contact customer service immediately if you expect to miss a payment deadline. There may be assistance programs or payment plans available to avoid disruption of your electric service.
Get Payment Support
If you have any questions or need help with your Idaho Falls Power bill payment options, call 208-612-8430 or email customer service.
You can also visit the utility in person at 140 S. Capital Ave in Idaho Falls. The knowledgeable staff is available to assist customers Monday-Friday from 8AM-5PM.
Key Takeaways
- Pay online for fastest processing
- Use the mobile app to pay on the go
- Enroll in AutoPay for easy payments
- Avoid late fees by paying on time
- Visit or call customer service for help
- Mail, drop box and in person options too
- Card payments incur a processing fee
- Keep your account current by paying monthly
Take advantage of the secure online and mobile tools offered by Idaho Falls Power for convenient bill pay. Pay on time each month to keep your electric service active.
Need to set up Payment Extension?
Please call (208) 612-8285.
Questions Regarding Energy Use Charges?
If you have questions about the energy-use charges on your bill, please call (208) 612-8430 or email us.
For other bill-related questions, please call (208) 612-8280.
Idaho Falls utilities made payment changes
FAQ
What is the phone number for Idaho Falls utilities bill payment?
Where can I pay my Idaho power bill in person?
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City
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Address
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Boise, ID
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Boise Operations Center 10790 Franklin Road
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Boise, ID
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Corporate Headquarters 1221 W. Idaho St.
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Caldwell, ID
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Canyon Operations Center 2420 Chacartegui Lane, Nampa
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Emmett, ID
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2195 Schiller Road
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How much are Idaho Falls utilities?
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Residential
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Commercial
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Energy Charge (per kWh)
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$0.0715
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$0.044
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Demand Charge (per kW)
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$0.00
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$10.50
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Minimum Demand Charge
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$0.00
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$26.00
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Service Charge
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$23.00
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$0.00
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Where does Idaho Falls get its electricity?
How do I pay a utility bill in Idaho Falls?
Call (855) 594-0612. Payments can be made at the Treasurer’s office, in the drop box located in the west parking lot of City Hall, at kiosks located at the Utility Dept, Treasury Dept, and the Idaho Falls Power building foyer or at Fred Meyer’s and Walmart. For more detailed information about In-Person Payment options, click here.
What can I do with my Idaho Falls utility account?
Welcome to the City of Idaho Falls Utilities. Here you can access account information, view your bill, make payments and place requests or inquiries. Once you log in you can request services such as Clean Energy, Security Lights, Surge Protectors or sign up for Paperless Billing & AutoPay.
How do I set up bill payments in Idaho Falls?
Address envelope to: City of Idaho Falls Treasury Department PO Box 50220 Idaho Falls, ID 83405 Contact your bank to see about setting up bill payments through their system. Sign up through the customer service portal.
How does Idaho Falls deliver low-cost electricity?
Since 1900, our mission has been to deliver low-cost electricity to residents and businesses. We have done this by harnessing the power of the Snake River to produce clean, reliable, hydropower. Idaho Falls owns and operates five hydropower plants that deliver about one-third of the city’s electricity needs.
What services does Idaho Falls power offer?
In addition to the generation and transmission of electricity to homes and businesses, Idaho Falls Power offers a number of programs and services that benefit customers and the community. This includes the Idaho Falls Fiber Optic Network, which delivers high-speed, affordable, internet capability for homes and businesses.
How can I make a one-time payment to Idaho Power?
To make a one-time payment, please complete the form below. Idaho Power: Verify Account