How to Pay Your Water Bill with Hudson Water Supply Corporation

Having reliable access to clean water is something many of us take for granted. But operating a water system involves significant costs. As a customer of Hudson Water Supply Corporation it’s important to pay your water bill on time each month. Read on for a guide to payment options programs, and tips for Hudson Water Supply residential accounts.

Understanding Your Water Bill

Hudson Water Supply bills for water service every month, Your bill covers

• Water usage charges based on the amount of water used, shown in hundreds of cubic feet (CCF)

• Base rate for access to the water system

• Regulatory assessments mandated by the state

• Sales tax on water consumption and base fees

The more water used, the higher your usage fees. Try implementing water conservation measures to reduce waste and control costs.

Bills are mailed on the last business day of the month and due upon receipt. Review your bill closely each month and address any discrepancies right away.

Ways to Pay Your Hudson Water Supply Bill

Hudson Water Supply offers several convenient payment options:

By mail – Detach payment stub from bill and mail with check or money order to the address on your statement. Allow 7-10 days for delivery.

In person – Bring payment to Hudson Water Supply office at 3032 Ted Trout Dr., Lufkin, TX 75904 during business hours.

By phone – Call (936) 875-2146 to pay over the phone with credit/debit card or e-check.

Online – Pay via the customer portal at https://hudsonwatersupply.com using credit/debit card or e-check.

AutoPay – Set up recurring automatic payments from bank account each month to avoid late fees.

Drop box – Place check or money order in secure drop box at Hudson Water Supply office after hours.

Choose the most convenient method for you. Keep your account current to avoid penalties.

Pay Bill by Due Date

Hudson Water Supply bills are due upon receipt each month. Make sure your payment arrives by the due date printed on your statement to avoid late fees.

If not paid on time, a 10% late penalty is applied after the due date. Payments over 30 days late can trigger water service disconnection.

Set payment reminders and review due dates carefully each month. Prompt payment helps you maintain uninterrupted water access.

Enroll in AutoPay

Forget late fees and save time with AutoPay. This authorizes Hudson Water Supply to automatically withdraw your water payment from your bank account each month.

To start, complete and submit the AutoPay enrollment form. Download the PDF form from the Hudson website or request a mailed copy. Provide your account and banking details.

Once set up, you can relax knowing your water bill will be paid on the due date without any extra steps. AutoPay is secure, convenient, and prevents missed payments.

Go Paperless

Tired of paper clutter from mailed statements? Switch to paperless billing and receive your bill electronically each month.

Sign up on the Hudson customer portal at https://hudsonwatersupply.com or call the office. You’ll receive an email when your new bill is ready to view and pay online.

Going paperless reduces waste and gives instant, 24/7 access to your bill. Plus, it’s faster than waiting for a mailed copy.

Check Payment History

Wondering when you paid your Hudson Water Supply bill last month or how much it was? Your online account stores past statements and payment details.

Log in to the customer portal and select “View Payment History” to see your transactions, account balance, due dates, and amounts paid over time.

Having payment records at your fingertips makes it easier to resolve errors and budget household expenses. Monitor your water usage and costs.

Compare Rate Plans

Hudson Water Supply offers different rate plans depending on factors like meter size, usage amount, and home fire sprinklers. Review all options to ensure you’re on the most cost-effective plan.

For example, the Standard Residential rate is typically the best deal for homes without fire sprinklers. But Heavy Usage rates may better suit large households with high monthly consumption.

Contact our billing department to discuss rates and determine the right fit. This helps optimize your charges based on your unique situation.

Seek Leak Adjustments

Did your bill spike unexpectedly even though your household usage was normal? A hidden water leak on your side of the meter could be to blame.

Hudson Water Supply offers leak adjustments to compensate for undetected leaks that cause abnormal spikes in consumption and billing. Submit documentation showing the leak was fixed.

Catching leaks early and repairing promptly reduces wasted water and may qualify you for a one-time adjustment. Watch for irregular usage patterns.

Ask About Payment Plans

If you’re struggling to pay your Hudson Water Supply bill, call the billing office to explain your situation and request an alternate payment plan.

Payment arrangements approved in advance can spread out the amount due over several weeks or months. This prevents disconnection while you work to get your account current.

Don’t wait until after shut-off to seek help. Ask about options to make payments affordable and keep your service uninterrupted.

Know Shut-off and Reconnection Policies

Hudson Water Supply may disconnect service for accounts 30+ days past due. Shut-offs are done remotely by restricting flow through the meter.

Once disconnected, a $100 reconnection fee applies along with the overdue amount to restore your service. Reconnections are done remotely once full payment is received.

Avoid the hassle and expense of disconnection and reactivation fees by keeping your account current. Set reminders to pay on time and address issues early.

Set Up Account Alerts

Get ahead of due dates and potential disconnection with Hudson Water Supply account alerts. You can receive reminders by email, phone, or text message.

Alerts can warn about approaching due dates, overdue bills, pending shut-off, payments received, and more. Enable alerts on the online customer portal for added peace of mind.

Automated notifications help you stay on top of account activity. Monitor your balance and due dates to prevent payment issues.

Recognize Estimated Bills

If Hudson Water Supply is unable to read your meter, you may receive an estimated bill based on typical usage. This will be noted on your statement.

Carefully review estimated bills in case they deviate significantly from normal. You can call to arrange a special meter read if the estimate seems inaccurate.

Estimated bills are eventually corrected once an actual meter reading is obtained. Monitor these bills closely each month.

Enroll in Budget Billing

Large seasonal fluctuations in water usage can make bills unpredictable. Hudson Water Supply’s Budget Billing program offers more stable payments year-round.

With this plan, your payment amount is based on a rolling 12-month average of usage at your home or business. Actual usage is still metered and billed; charges above the budget amount are reconciled annually.

Contact Hudson Water Supply to discuss eligibility, terms, and enrollment. Even out bills with Budget Billing.

Use Payment Assistance Resources

If you are low-income or face other financial hardships, Hudson Water Supply partners with programs that offer payment assistance for water bills.

For example, LIHEAP provides federal funding for utility bills to qualified applicants. Also check with local groups like Salvation Army, churches, United Way, and the Lufkin Ministerial Alliance for help.

Payment assistance can help avoid shut-off when you cannot pay the full balance. Inquire about these resources if needed.

As a Hudson Water Supply customer, it’s important to pay your monthly water bill fully and on time. Sign up for AutoPay, set reminders, and monitor your usage to avoid issues. Seek payment plans or assistance if needed. Know the shut-off policy. Use online account tools to simplify bill management. Pay smart and keep the water flowing.