A Quick Guide to Paying Your Water Bill in Huber Heights

If you’re a resident or business owner in Huber Heights, Ohio, paying your monthly water bill to the city is an important responsibility Avoid service disruptions and late fees by learning how to properly pay your Huber Heights water bill.

This comprehensive guide will walk through the various payment options, deadlines, fees, and other key details for paying your water and sewer bill to the City of Huber Heights.

Overview of Huber Heights Water Billing

The City of Huber Heights provides water and sewer utility services to local homes and businesses They bill customers monthly based on metered water usage along with a fixed sewer charge

Bills are sent out around the 1st of each month and payments are typically due by the 16th to avoid late penalties. The city offers various payment methods including online, by phone, automatic bank drafts, mail, or in-person.

Huber Heights Monthly Water Rates

Below are the current water and sewer rates charged by the City of Huber Heights:

Water Usage Rate:

• $4.45 per 1,000 gallons

Fixed Sewer Charge:

• $26.05 per month

Rates are slightly higher for customers outside city limits. Your monthly bill amount will vary based on consumption.

When are Water Bills Due?

Huber Heights water and sewer bills are issued monthly. The due date is typically around the 16th of each month.

For example, if you receive the July bill in early July, payment must be received by July 16th to avoid late fees.

If the due date falls on a weekend or holiday, payments are due the next business day.

How to Pay a Huber Heights Water Bill

There are several ways Huber Heights customers can pay their water and sewer bills:

Online

• Through the city’s online payment portal. Visa, Mastercard, Discover accepted.

By Phone

• Call the automated phone payment line at 937-237-5832.

Mail

• Send a check or money order to the utility billing office.

In Person

• Pay at the utility billing office at City Hall or the City Building.

Automatic Draft

• Enroll to have payments automatically withdrawn from a bank account monthly.

Paying online provides fast and secure payment confirmation. The city also offers paperless e-billing.

What Happens if You Pay Late?

To avoid service disruption and extra fees, it’s important to pay your Huber Heights water bill by the due date each month. Here’s what happens if your payment is late:

• 5 days late – A $10 late penalty is assessed.

• 20 days late – Additional $20 late fee, final notice issued.

• 25 days late – Water service is disconnected.

• Reconnection – A $25 fee to resume service once payment is made.

Avoid these fees and potential disruption by paying on time. Contact the billing department if you’ll be late.

Payment Plan Options

If you’re struggling to pay your water and sewer bill in Huber Heights, the city offers payment plan options:

• Payment Arrangement – Setup a short-term plan for past due balances.

• Payment Extension – One-month extension of a due date for those in good standing.

• Budget Billing – Pay a fixed amount each month to even out seasonal spikes.

Contact the utility billing office to discuss customized payment solutions. Proof of income may be required.

Financial Assistance Programs

For low-income residents or those facing financial hardship, Huber Heights offers assistance programs:

• Water Assistance Program – Reduced rates for qualifying seniors and disabled customers.

• LEAP Program – Home water conservation program to lower bills through efficiency upgrades.

• LIHEAP – Federal grant program providing bill payment assistance.

Inquire with the city about eligibility requirements and applying for these and other assistance options.

Notification of High Usage

Huber Heights issues courtesy notifications to customers about higher than normal water usage which could signal issues like leaks:

• Level 1 Notice – Usage is 20% above average.

• Level 2 Notice – Usage is 60%+ higher than normal.

• Level 3 Notice – Usage exceeds 100% of average.

If you receive these notices, inspect for leaks and contact utility billing with any questions. Getting leaks fixed quickly can prevent spikes in your monthly water bills.

Starting or Stopping Water Service

To begin or end water service in Huber Heights, customers must open or close an account with the utility billing department:

Starting Service

• Make a request 7-10 days prior to needing service. A deposit, ID, and lease may be required.

Stopping Service

• Notify the city 7-10 days before ending service. Provide new address and date to discontinue service.

To avoid paying for unused service, remember to promptly close water accounts when moving out of Huber Heights.

Tips for Conserving Water

Saving water with conservation can reduce your monthly costs in Huber Heights. Here are some tips:

• Fix any leaky faucets, pipes, sprinklers. This wastes thousands of gallons.

• Run full loads in your washing machine and dishwasher.

• Take shorter showers instead of baths. Install a low-flow showerhead.

• Turn off the water when brushing teeth, shaving, washing hands.

• Upgrade to water-efficient toilets, fixtures, and appliances over time.

• Reduce outdoor watering and irrigation. Water plants selectively instead of on a fixed schedule.

• Mulch around plants to retain moisture longer.

A little water conservation goes a long way towards reducing your water usage and monthly bills!

Huber Heights Water Billing Contacts

If you need assistance with your water and sewer bill in Huber Heights, contact:

Utility Billing Office

Phone: 937-237-5832

Address: 6131 Taylorsville Rd, Huber Heights, OH 45424

Email: [email protected]

Website: www.hhoh.org

Hours: Monday-Friday 8:00am – 5:00pm

The friendly utility billing staff is available to help with payments, arrangements, account changes, and any other questions.

Paying your monthly water and sewer bill is an important responsibility for all Huber Heights residents and businesses. Avoid late fees and service disruptions by paying on time and leveraging available assistance programs if needed. Managing water usage through conservation can also help control costs. Reach out to the billing office with any account or payment issues.