Receiving medical care can be stressful enough without the headache of medical bills and payments. That’s why UNM Health offers easy and secure online bill pay for all hospital, clinic, and pharmacy charges. Patients can access their UNM Health accounts 24/7 to make payments, manage bills, and more.
Overview of UNM Health Online Billing
UNM Health encompasses the hospital, clinics, and providers associated with the University of New Mexico. This includes:
- UNM Hospital in Albuquerque
- UNM Medical Group clinics
- UNM Children’s Hospital
- UNM Sandoval Regional Medical Center
- UNM Comprehensive Cancer Center
- UNM Hospital pharmacy
Patients who receive care through any UNM Health facility will receive monthly billing statements. These itemize the medical charges payments, and amount due for services.
UNM Health offers several options for patients to manage and pay their medical bills online This includes one-time payments, setting up recurring payments, enrolling in paperless billing, reviewing statements, and more.
Benefits of Paying Medical Bills Online
Paying your UNM Health medical bills online provides many advantages:
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Convenience – Pay anytime 24/7 without visiting a payment center
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Save time – Takes just minutes to pay online versus mailing payments
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Avoid late fees – Online payments post instantly to avoid missed payment deadlines
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Payment tracking – Review payment history and print receipts
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Flexible options – Make one-time payments or set up recurring auto-pay
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Paperless billing – Go green by opting out of mailed paper statements
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Account management – Update personal/payment information and enroll in email reminders
Steps to Pay Your Medical Bill Online
UNM Health makes it fast and easy for patients to pay their medical bills electronically. Simply follow these steps:
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Have your UNM Health account number ready – located on your billing statement.
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Visit the UNM Health online bill pay website: https://hsc.unm.edu/health/patients-visitors/bill-pay.html
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Select the picture icon matching the type of bill you need to pay.
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Choose to make a one-time payment or set up recurring payments.
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Enter your account number and payment information. Double check that all details are correct.
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Verify payment amount and submit. You’ll receive a confirmation email for your records.
Payment Options and Policies
UNM Health offers flexible online payment options:
One-time payments can be made from a bank account, debit/credit card. A processing fee applies to card payments.
Recurring payments allow you to securely store payment information for automated monthly bills.
Other policies include:
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Online enrollment is required for recurring auto-pay
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Bank account payments have no fee; card fees apply
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Missed recurring payments may incur late fees
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You can cancel auto-pay at any time through your online account
Account Management and Billing Features
In addition to online payments, patients can take advantage of other billing features through their UNM Health account:
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Paperless eBilling – Opt out of mailed paper statements to reduce waste and clutter.
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View statements – Access 12 months of previous billing statements.
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Account details – Update your personal, insurance, and payment information.
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Notifications – Set up text or email reminders for statements, payments due, appointment invoices, and more.
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Transaction history – Review payments, credits, and account activity.
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Print receipts – Download receipts for payments and account records.
Payment Support and Resources
UNM Health offers various resources to support online bill pay:
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24/7 access – Online bill pay is available anytime night or day.
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Customer service – Call the number on your statement for assistance with any payment issues.
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Secure payments – All transactions are processed on secure, encrypted connections for your protection.
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Financial assistance – UNM Health can help patients who cannot afford their medical bills. Payment plans, discounts, and charity care are available for those who qualify.
Managing medical bills can be overwhelming. UNM Health’s online tools make it simple to pay, track, and monitor your account 24/7.
Paying medical bills online allows UNM Health patients to save time while managing their account conveniently on their own schedule. By automating payments, enrolling in paperless billing, and leveraging online account management, patients can streamline the billing process.
UNM Health offers user-friendly online bill pay and account features to all hospital, clinic, and provider patients. Payments can be made quickly and securely in just minutes at https://hsc.unm.edu/health/patients-visitors/bill-pay.html.
With online bill pay, UNM Health customers can take control over their medical bills and account management to reduce stress and hassle. It’s the ideal way for patients to simplify payment!
New Mexico’s Only Dedicated Children’s Hospital
UNM Children’s Hospital is the only full-service children’s hospital in the state. We treat your kids as our own.
Committed to Education, Care and Research UNM HSC is advancing knowledge and understanding in the most vital areas of human health, with a focus on the priority health needs of our communities.
- 900,000 Patient visits per year
- 1,700 Providers in a range of specialities
- 2,153 Students enrolled in 2017
- $161 M+ Research grants awarded
- $1.6 B Contributed to economy each year
UNM Health – Delivering More
FAQ
Does UNM have a patient portal?
Does UNM Hospital take Blue Cross Blue Shield insurance?
What is the UNM Care Program?
What is the phone number for UNM medical records?
How do I pay my UNM Health System bill online?
Pay your UNM Health System bills safely and securely online. You can access our quick, convenient payment system 24/7. To make a payment, click on the image that matches your bill. UNM Health offers programs and services to cover the cost of care.
Where can I get help paying my UNM Hospital & Sandoval Regional Medical Center Bill?
Get billing and insurance support at UNM Hospital and Sandoval Regional Medical Center. Pay your bill online and get help applying for coverage.
What do UNM health bills look like?
At UNM Hospital or Sandoval Regional Medical Center, you can expect two bills for your care—one from the provider or medical group and one from the facility. On each bill, you will see your account number, your name, and the amount you owe. See what UNM Health bills look like. You may get more additional bill statements for:
Where can I find information about my care at UNM hospitals?
Access more forms and privacy information at UNM’s HSC Privacy Office. If you have questions about your care at UNM Hospitals, contact our Patient Advocate Coordinator at 505-272-2121. You can also visit the Patient Advocate Coordinator’s office Monday—Friday, 8 a.m. to 4:30 p.m., on the first floor of UNM Hospital.
Where can I send a check to UNM Hospital?
Send a personal check, traveler’s check or money order to PO Box 912877 Denver, CO 80291-2877. Visit 1131 University Blvd. NE, Suite D, Albuquerque, NM 87102 (between Carrie Tingley Hospital and UNM Hospitals Pharmacy). Office hours are from 8 a.m. to 5 p.m. Monday through Friday. We are closed all major holidays.
Why should you visit UNM health?
As the only academic medical center in New Mexico, we offer the region’s highest quality patient care and visitor experiences. Use this information to have a smooth and safe visit at UNM Health. Find out what you need to know to prepare for your admission.