Roku has become one of the most popular ways to stream movies, TV shows, live sports news, and more directly to your TV. With thousands of streaming channels and apps to choose from it’s easy to see why over 60 million households now use Roku.
But with all that great content, you may find yourself with a Roku bill to pay each month. Don’t worry, paying your Roku bill is quick and easy when you know how. In this comprehensive guide, we’ll walk you through the step-by-step process to pay your Roku bill through your Roku device or online Roku account.
Overview of Roku Billing
First, let’s briefly go over how Roku bills for services. There are two main types of charges you may see on your Roku bill:
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Roku Channel Subscriptions: If you subscribe to premium Roku channels like HBO Max, Netflix, Hulu, etc. through your Roku account, the monthly fees for those services will appear on your Roku bill.
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Roku Hardware If you purchased a Roku streaming device through Roku and chose to pay for it monthly over time rather than all upfront, you’ll be billed for the hardware each month.
Roku makes paying your bill easy by consolidating all these charges into one monthly Roku bill, Now let’s look at the ways you can view and pay your bill,
View and Pay Your Roku Bill on Your Roku Device
The easiest way to pay your Roku bill is directly through your Roku device. Just follow these steps:
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Press the Home button on your Roku remote.
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Use the directional pad to highlight Settings and press OK.
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Select Payment method from the settings menu.
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Choose View account to see your current Roku balance.
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Select Make payment and enter your payment information to pay your bill.
Paying directly on your Roku only takes a minute or two. Your payment will be processed instantly, so you can get back to enjoying streaming right away!
Pay Your Roku Bill Online
You can also view and pay your Roku bill through your online Roku account. Here’s how:
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Go to my.roku.com and log in to your Roku account.
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Click on Account in the top menu.
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Under the Summary section, you’ll see your Current balance. Click Make payment to pay your full balance.
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Enter your payment information on the secure page and click Pay now to submit payment.
The online Roku account also allows you to view your full billing history and makes recurring monthly payments easy to setup.
Add a Payment Method
To pay your Roku bill, you’ll need to have a valid payment method added to your account. Here are the steps to add a new payment method:
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From the Payment Methods page in your Roku account, click Add payment method.
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Choose whether you want to add a credit/debit card, PayPal account, or redeem a Roku gift card.
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Enter your details and billing information.
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Click Save to store the payment method in your account.
Once added, you can use that payment method to pay your current and future Roku bills.
Automatic Payments
For hassle-free billing, you may want to setup automatic payments on your Roku account using your saved payment method. Just follow these steps:
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From the Payment Methods page, click Set up Auto Pay.
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Check the box to enable automatic payments.
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Select the payment method you want to use from the dropdown menu.
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Choose whether to pay your full balance or just the minimum each month.
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Click Update Auto Pay to activate automatic billing.
With auto pay enabled, your Roku bill will be paid on its due date each month without any work required on your part.
Managing Multiple Roku Devices
If you have multiple Roku devices in your household, you may be wondering how billing works across devices. The good news is that all Roku devices linked to your account will appear under the same monthly Roku bill.
You don’t have to pay separate bills for each device. Simply link any new Roku device to your existing Roku account during setup and it will automatically be added to your account billing.
This makes managing and paying for multiple devices a breeze!
Troubleshooting Payment Issues
In rare cases, you may run into an issue processing a Roku payment. Here are some tips to resolve any payment problems:
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Verify payment info: Double check that your payment information entered matches exactly what is on your payment card or account.
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Try a different payment method: Swap the payment method to a different saved card or payment option in your Roku account.
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Remove and re-add payment: Delete the current payment method from your account and re-add it fresh.
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Contact Roku support: If it appears your payment method is being declined, reach out to Roku’s support team for further assistance.
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Check for holds: Your bank may have placed a temporary hold on the transaction, so the payment can still process within a few days.
With a few simple troubleshooting steps, you should be able to sort out any issues that arise when paying your Roku bill.
Canceling Roku Channel Subscriptions
If you wish to cancel premium channel subscriptions on your Roku to reduce monthly costs, follow these instructions:
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Press the Home button and go to My Services.
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Select the premium subscription you wish to cancel.
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Choose Cancel subscription and confirm the cancellation.
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Manage any remaining time left in the current billing cycle.
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The subscription will not renew at the end of the current period.
Canceling paid Roku channels is an easy way to cut back on monthly Roku bills. You can always resubscribe at any time!
Roku’s simple billing process makes it easy and convenient to pay for the streaming services you want. So grab the remote and start streaming without having to worry about payment issues getting in the way!
Re: How to Change Payment Info
Greetings and a warm welcome to the Roku Community, @dibartender!
We understand that youre concerned about your payment information. Wed be delighted to help you.
We advise you to cancel your subscriptions before removing the payment method and updating it with your new card for Roku. Learn how to cancel your subscriptions for more information.
Please be advised that when you cancel a subscription, you may still access content until the next renewal date.
To update your payment information on Roku, you have two options. You can either change it directly from your device or through your Roku account.
To update the payment method on the Roku streaming device:
- Press Home on your Roku remote
- Select Settings
- Select Payment Method
- Select Add payment method or Update payment method and provide the required information
- For credit or debit card: enter your payment information in each field as it appears on your credit or debit card and select Save card
- For Paypal: a link will be sent connecting to your PayPal account
To update the payment method through your Roku account:
- Sign in to your Roku account
- Go to Payment methods
- Choose a payment method to add, change, or remove
If you need further assistance, you can reach out to one of our experts here at our Account-Billing Support page. Choose the options for “Account, payments & subscriptions” and they are the best ones to help you out with that matter.
We hope that youll find this information useful. Please let us know if theres anything else we can help you with.
Best regards, Jess Jessica G. Roku Community Moderator
How to Change Payment Info
what to know what cc are u using I have a new one. Ihave an issure with my bill alsot
Roku Pay: Simplifying customer payments
FAQ
How do I renew my Roku subscription?
How do I access my Roku account?
How do I find my Roku subscription?
How do I pay for Hulu on Roku?
If you have a supported Roku device, you can choose to pay for Hulu through your Roku account. You can also sign up for Hulu, update payment information, manage your plan, or cancel your Roku-billed subscription.
How do I update the payment method on my Roku® account?
To update the payment method that is associated with your Roku® account and that you use to pay through Roku, simply sign in to my.roku.com or go to Settings > Payment method on your Roku streaming device. The following payment methods can be used to pay through Roku:
What happens if I cancel a Roku subscription?
Please be advised that when you cancel a subscription, you may still access content until the next renewal date. To update your payment information on Roku, you have two options. You can either change it directly from your device or through your Roku account. To update the payment method on the Roku streaming device:
How do I See my Roku subscriptions?
Peacock sent me here, but I don’t see the topic. 09-18-2023 11:38 AM Hi @JJWillard70, Welcome, and thanks for your first post in the Roku Community! To see the list of your subscriptions, you can log in to your Roku account here. Click ‘ Manage your subscriptions and choose History Vault, edit, or update your subscription.
How do I get help with my Roku account?
Get help with your Roku account from the official Roku Support site. Learn how to access your account, update your payment method, update subscriptions, and more.
How much does the Roku channel cost?
The Roku Channel has both free and subscription channels (such as Paramount+ on The Roku Channel). There is never any charge for creating a Roku account or watching The Roku Channel. There is a recurring charge when you sign up for a paid subscription on The Roku Channel.