Paying your monthly utility bills on time is an important responsibility. If you are a Reliance customer you have several convenient options to pay your bill. This article will provide a comprehensive overview on the various methods to pay your Reliance bill, along with tips to make paying your bill easier each month.
Overview of Reliance Payment Options
Reliance offers their customers various ways to pay monthly bills for services like electricity, natural gas, water, and more. Here are the main options available:
- Pay online through your Reliance online account
- Pay through the Reliance mobile app
- Pay by phone
- Pay in person at an authorized payment location
- Pay by mail with check or money order
- Enroll in autopay or recurring payments
Below we will explore each of these Reliance payment methods in more detail, along with step-by-step instructions for using each option.
Pay Online Through Your Reliance Account
The easiest way to pay your Reliance bill is by logging into your online account and submitting a payment. Here is how to pay your bill online:
-
Go to Reliance’s website and click on “My Account” in the top menu bar.
-
If you don’t already have an online account, click on “Register” to set one up. It only takes a few minutes.
-
Enter your username and password and click “Login” to access your account dashboard,
-
Click on “Make a Payment” – this will open the payment window.
-
Select your payment method, such as credit card, debit card, or checking account echeck.
-
Enter your payment details including the amount to pay.
-
Review the payment summary and click “Submit” to process the payment.
-
You will receive a confirmation message once the payment is completed.
Paying through your online account is fast, secure, and lets you view payment history.
Use the Reliance Mobile App
Reliance offers a free mobile app for iOS and Android devices which lets you pay your bill on-the-go. Follow these instructions:
-
Download the “Reliance Home Comfort” app from your device’s app store.
-
Open the app and login with your Reliance username and password.
-
From the main menu, select “Make a Payment”
-
Choose your payment amount and submit the payment using a payment method saved to your account.
-
You’ll receive a confirmation notification when the payment processes.
The mobile app makes paying your bill easy anytime, anywhere.
Pay by Phone
To pay your Reliance bill over the phone, simply call (844) 560-7420. Have your account number and bill amount ready. You can pay using a credit card, debit card, or electronic check over the phone. A $3 convenience fee applies to card and echeck phone payments.
Pay in Person
You can visit an authorized payment location to pay your Reliance bill in person with cash or check. Popular locations include:
- Walmart
- H-E-B
- Kroger
- Fidelity Express
- La Michoacana
- Dollar General
- Ace Cash Express
- Family Dollar
Find a payment location near you on the Reliance website. Bring your printed bill or have your account number. In-person payments allow you to pay with cash and get same-day payment confirmation.
Pay by Mail
To pay your Reliance bill by mail, send a check or money order made payable to Reliance to:
Reliance
P.O. Box 650475
Dallas, TX 75265-0475
Be sure to include your account number on the check or money order. Allow 5-7 days for mailed payments to process.
Enroll in Autopay or Recurring Payments
For guaranteed on-time payment, enroll in Reliance autopay or set up recurring payments through your online account. This securely charges your card or bank account each month. Enrolling in autopay also qualifies you for a discount on your bill amount.
Tips for Paying Your Reliance Bill
Keep these tips in mind to easily pay your Reliance bill on time every month:
-
Pay a few days early each month to avoid late fees. Bills are due the same date each month.
-
Opt for autopay or recurring payments to ensure your bill gets paid automatically.
-
Always pay the full statement balance to prevent carrying over a balance.
-
Update your payment method information if your card expires or account changes.
-
Sign up for paperless billing to receive bills electronically rather than by mail.
-
Use your online account or mobile app to pay for 24/7 convenience and payment history.
-
Contact customer service immediately if you will have difficulty paying on time.
Paying your Reliance bill fully and on time each month is important to avoid service interruptions. This guide covered the payment options Reliance offers along with tips to pay your bill seamlessly. Choose the payment method that is most convenient for your needs and take steps like autopay to guarantee on-time payment. Contact Reliance customer support if you need help with your bill.
Take control of your energy budget this summer
Watch our short video to discover why your bills may increase in the summer. Plus, learn tips and tools to save energy.
Log into your account and securely pay any time.
All you need is your account number and ZIP code to make a payment.
Call 713-207-7243 or 1-866-222-7100 to pay by credit card or bank account.
Make a payment at a convenient walk-up location near you. For payment locations at large retailers like Walmart, H-E-B and Kroger, click this link: CheckFreePay For payment locations at Latin American grocery stores like La Michoacana, click this link: Barri Financial Group
For payment locations at local convenience stores, click this link: Fidelity Express
Mail a check to: Reliant, P.O. Box 650475 Dallas, TX 75265-0475
Send a check to: Reliant Energy Retail Services Dept: 650475 1501 North Plano Rd. Richardson, TX 75081
Pay in a flash with cash and a barcode by taking your barcode to any register at an authorized barcode retailer.*
Manage your budget with Average Monthly Billing
Even out seasonal highs and lows with a more predictable monthly electricity bill.
How to Pay Reliance PostPaid Bill Instantly
FAQ
Can I pay my Reliance bill online?
How often do you pay Reliance?
How does reliance pay work?
Make paying the bills a little easier – set up automatic monthly payments for your Reliance bill. It really is a huge convenience and a great way to assure your bill is always paid on time. Also, the service is FREE. When you enroll in Auto Pay, Reliance will automatically deduct your payment from your checking or savings account each month.
Does reliance pay a fee?
A $3 Convenience Fee will apply to all payments made with a Credit or Debit Card or eCheck. Make paying the bills a little easier – set up automatic monthly payments for your Reliance bill. It really is a huge convenience and a great way to assure your bill is always paid on time. Also, the service is FREE.
How do I pay my reliance bill online?
Pay online using a Credit or Debit Card or eCheck. A $3 Convenience Fee will apply to all payments made with a Credit or Debit Card or eCheck. * First time users need to enter a Security Code which is located on your Reliance bill. Have your bill available and call (844) 560-7420 to pay with a Credit or Debit Card or eCheck.
Where can I find my reliance® account number & billing details?
Sign in to MyReliance Account Information: Here you can find your 12-digit Reliance® account number and billing details. Use this information to make payments, register for myReliance and when contacting Reliance.Address: the service address of the physical equipment, so you can easily identify what … Continued
How do I ebill my reliance account?
It’s a free, easy and secure way to be environmentally friendly. Sign into your Reliance account and select the link for the eBill option on the right hand side of the page. Enter your email address for verification and press “Send Verification Email.”
How does reliance auto pay work?
Also, the service is FREE. When you enroll in Auto Pay, Reliance will automatically deduct your payment from your checking or savings account each month. Enrolling is simple and quick. Download a copy of the Auto Pay form here. Complete the AutoPay enrollment form.