A Step-by-Step Guide to Paying Your SECU Credit Card Bill Online

The State Employees’ Credit Union (SECU) offers a variety of Visa credit cards to members including cash back travel, and balance transfer cards. But one thing all SECU credit cards have in common is that the bill payments can easily be handled online. Paying your credit card bill through SECU’s digital banking platforms is fast, secure, and ensures on-time payments to avoid late fees. This guide will outline the simple process for paying SECU credit card bills using online banking or the mobile app.

Overview of Paying SECU Credit Card Bills Online

SECU offers multiple ways for cardholders to pay their monthly Visa credit card statements digitally:

• Through Online Banking (Member Access) at www.ncsecu.org
• Via the SECU Mobile App for iOS or Android
• By enrolling in automated recurring payments

No matter which online method you choose, the process only takes a few minutes. Payments are typically posted to your account within 1-2 business days. Online payments avoid the delays and risks of sending paper checks by mail.

Below we’ll walk through how to pay your SECU credit card bill through the online banking portal and mobile app.

How to Pay Your SECU Credit Card Bill Online

Log into Online Banking

First, you’ll need to access your SECU online banking account:

• Go to www.ncsecu.org and click “Sign In” at the top right.
• Enter your online banking username and password.
• If you haven’t enrolled yet, you can register for an online account by clicking “Enroll in Member Access.”

Once signed in, you’ll arrive at the accounts overview page.

Select Your Credit Card Account

• In the left menu, click on “Credit Cards.” This will display all of your SECU Visa cards.
• Click on the card account you want to make a payment towards.

View Balance and Recent Transactions

On the credit card account page, you can see:

• Current balance amount due
• Minimum payment due
• Statement closing date
• Available credit
• Recent transactions

Review your statement activity to determine how much you want to pay.

Make a One-Time Payment

To pay your credit card bill, simply:

• Enter the payment amount in the “Make a Payment” box.
• Choose which SECU account you want the funds withdrawn from.
• Click “Make Payment.”

It’s that quick and easy! The payment will typically process in 1 business day,

Set Up Recurring Payments

If you want to automate credit card payments each month, follow these additional steps:

• Check the box next to “Make this a recurring payment.”
• Pick the date you want payments made each billing cycle.
• Confirm the recurrence details and click “Make Payment.”

SECU will now automatically withdraw the payment from your selected account on the specified date each month.

Pay Via the Mobile App

In addition to online banking, SECU cardholders can pay credit card bills through the SECU Mobile App for iOS or Android devices.

• Log into the app and select your credit card from the account list.
• Tap the “Pay” button at the top and enter the payment details.
• Confirm and submit the payment.

The mobile app provides the same simple payment process with the convenience of paying anytime, anywhere right from your phone.

Tips for Paying Your SECU Credit Card Bill Online

• Schedule payments at least 5-7 days before the due date listed on your statement for on-time delivery.

• Opt for recurring autopay to avoid late fees and free up time each month.

• Sign up for eStatements directly in online banking to receive instant statement access vs. waiting for mailed paper copies.

• The minimum payment is the smallest amount due, but paying your full balance monthly avoids interest charges.

• Contact SECU if your due date needs to be changed before setting up autopay.

Paying online allows SECU credit cardholders to take control over bill payment. Set up recurring payments tailored to your schedule, or make one-time payments manually each month. Either way, managing your account digitally helps guarantee on-time payments and simplifies bill management.

Troubleshooting SECU Credit Card Bill Payments Online

If you encounter any trouble setting up or managing online bill pay for your SECU credit card, the Member Services team is ready to assist.

Here are some common issues and solutions:

Can’t log into online banking? Reset your password or call SECU to unlock your account.

Added the wrong payee? SECU can delete the incorrect payee so you can add the right credit card account.

Need to change your due date? Call SECU before your next statement cuts to request a one-time due date adjustment.

Want to cancel autopay? You can easily manage, edit, or cancel recurring payments in online banking at any time.

Payment not processed on time? Notify SECU immediately and they can help waive late fees and interest charges.

Don’t hesitate to reach out to Member Services with any questions about paying your SECU credit card online. Just call 1-888-732-8562 or visit your local SECU branch. The knowledgeable SECU team is ready to walk you through any account or payment issues.

Why Pay SECU Credit Card Bills Online

Paying bills is typically a chore, but SECU strives to make the process as seamless as possible. Managing your credit card through digital banking provides:

• Convenience – Pay anytime, anywhere in just minutes right from your devices.

• Control – Pick dates and amounts for automatic or manual payments.

• Security – Your financial data stays protected through encryption and security features.

• Savings – Avoid late fees, paper checks, and postage costs.

• Simplicity – View statements, transactions, and make payments all in your online account.

• Support – SECU’s team is ready to answer questions and assist with payment troubleshooting.

So skip the hassle of mailing paper checks and pay your SECU credit card bill online instead. Sign into your SECU account and set up recurring payments or submit manual one-time payments at the click of a button. Digital bill pay makes it easier than ever to stay on top of credit card payments.