how to cancel metromile insurance

Terminating Your Policy How to Cancel Metromile Car Insurance

Metromile is a unique pay-per-mile auto insurance provider that charges based on how much you actually drive. Their innovative model appeals to low-mileage drivers. But what if you want to stop being a Metromile customer? Here we explain how to cancel your Metromile insurance policy.

Overview of Metromile Car Insurance

Metromile represents a new breed of car insurance company that bases rates primarily on mileage rather than fixed factors like age and location. Their key features include:

• Pay-Per-Mile Billing – Only pay for the exact miles driven based on precise telematics tracking.

• Low Monthly Base Rate – A flat monthly fee covers you for limited miles plus per-mile charges.

• No Long-Term Commitments – Policies are month-to-month and can be cancelled anytime.

• App-Based – The Metromile Pulse app tracks driving and manages your policy.

• Multiple Discounts – Get discounts for being a low-mileage, safe, and loyal customer.

The company’s innovative approach can lead to big savings for some drivers. However, Metromile’s model does not fit every driver’s needs. Canceling your policy is straightforward if you decide their insurance is not right for you.

How to Cancel Metromile Car Insurance

Canceling your Metromile insurance policy only takes a few quick steps:

1. Notify Metromile Through the App

Open the Metromile Pulse app on your smartphone and navigate to your profile. Look for and select the option to cancel coverage and follow the on-screen prompts.

1. Return the Metromile Device

Your policy cancellation takes effect once you return Metromile’s telematics tracking device. Print the provided prepaid return shipping label and drop the device in any mailbox.

1. Confirm the Cancellation Date

Metromile will send you confirmation of your policy’s cancellation date in writing via email and the app once they receive the tracking unit. This serves as proof your coverage has terminated.

1. Switch or Remove the Device

Unplug Metromile’s telematics device from your car’s OBD-II port. You can discard it if cancelling insurance or plug in your new insurer’s device instead.

And that’s it! The entire process of cancelling when insured by Metromile should take no more than 5-10 minutes. There are no hidden cancellation fees or penalties.

When Does Cancellation Take Effect?

Your Metromile insurance coverage will remain active until the final day of the current billing period when you follow the proper cancellation procedure.

For example, if you cancel mid-month on the 15th you will continue being covered until the end of that month. Metromile bills and cancels policies on a monthly basis.

Any per-mile charges you incur during the final policy month will be billed as usual. Make sure to drive safely and minimally until your cancellation takes effect.

Why Drivers Cancel Metromile Insurance

There are several common reasons customers choose to terminate Metromile auto insurance policies:

• Relocating Out of State – Metromile only operates regionally in eight states currently. So moving can require you to cancel.

• Adding a Teen Driver – Metromile does not insure drivers under 25, necessitating a carrier switch.

• Driving More Miles – Increased mileage makes traditional insurance more economical.

• Seeking Different Coverage – Customers may desire add-ons like rental reimbursement not offered by Metromile.

• Poor Claims Service – Some drivers report unsatisfactory claims handling prompting a carrier change.

• Difficulty with Technology – Metromile relies on a smartphone app which can frustrate less tech-savvy customers.

With innovative usage-based insurance being so new, Metromile isn’t the best fit for every driver. Canceling is simple if your needs change.

Disadvantages of Canceling Metromile

While Metromile makes it easy to cancel without fees, some potential drawbacks include:

• Higher Rates – Losing Metromile’s mileage-based discounts could increase your premiums elsewhere.

• Underwriting a New Policy – You’ll have to undergo a full underwriting process when replacing coverage.

• Lapse in Insurance – Any gap between Metromile and new coverage can increase future rates.

• Loss of Driving Data – Extensive mileage data is lost that could help prove you deserve a good rate.

• Waste of Device Return – Canceling shortly after getting your tracker leads to wasted shipping and handling.

Avoid a gap in insurance protection by securing new coverage before actually canceling to mitigate disadvantages.

How Metromile Cancellation Compares to Competitors

Metromile stands out by never locking you into a long-term contract. There are no early termination fees for canceling your insurance when you want:

Metromile:

• Cancel anytime with 31 days’ notice

• Return device via free prepaid label

• No cancellation fees ever

Allstate:

• Must cancel at annual renewal period

• May charge $50+ cancellation fee

• Prorated refunds for prepaid policies

GEICO:

• Cancel anytime with 15 days’ notice

• No device return needed

• Refund of unused premium balance

Progressive:

• Cancel anytime with 5 days’ notice

• No tracking device involved

• $50+ cancellation fee in some states

Among top insurers, Metromile offers exceptional freedom to stop your policy quickly when needed. Just follow their simple cancellation process.

Frequently Asked Questions

How do I cancel my Metromile policy?

You can cancel your Metromile insurance through their app or website. Notify them you want to terminate coverage and then return the tracking device via their prepaid label. Coverage ends once the device is received.

Can I get a refund from Metromile if I cancel?

Yes, Metromile will automatically calculate any premium refund you are due based on unused miles and days remaining in the month when you cancel. Applicable refunds are processed within 2 weeks after cancellation.

Does canceling Metromile affect my credit?

No, cancelling your Metromile insurance does not directly impact your credit score or report as long as you don’t have any unpaid premium balance. Their policies have no long-term contracts.

What happens if I just stop paying Metromile?

Unilaterally not paying and breaking contract is not advised. Properly notify Metromile you are voluntarily cancelling to avoid any potential credit repercussions of illegal nonpayment.

How soon before I cancel should I get new insurance?

You should line up alternate coverage before your Metromile cancellation date transpires to avoid even a brief lapse in insurance that could spike future rates.

Is It Easy to Cancel Metromile Car Insurance?

Canceling Metromile insurance only requires contacting them via the app and returning their provided tracking device with prepaid shipping. Coverage remains active until the end of your current billing cycle.

Drivers who cancel Metromile should have new insurance ready to prevent coverage gaps. While you can cancel conveniently anytime, be sure it makes financial sense before terminating an affordable pay-per-mile policy.

But if you ultimately decide Metromile is not the right insurer for you, follow their seamless cancellation process without worrying about early termination fees or penalties. Their exceptional flexibility makes it easy to move on if your insurance needs change.