Verizon Fios provides fast fiber optic internet, crystal clear TV service, and reliable home phone service to millions of customers across multiple states To continue enjoying uninterrupted Fios services, it’s essential to pay your bill on time each month.
Fortunately Verizon offers many convenient online and mobile options for paying your Fios bill quickly and easily every month. In this comprehensive guide, we’ll explain the various methods for paying your Verizon Fios bill digitally so you can avoid late fees and keep your account in good standing.
Overview of Verizon Fios Billing
Let’s first review some key points about Verizon Fios billing and payments:
- Bills are sent out monthly and payment is due by the due date shown on your bill
- If payment is late, a late fee of 1.5% of the unpaid balance is charged
- Multiple online, phone, and mobile payment options are available
- Accounts can be setup for automatic monthly payments
Review your bill carefully each month and make sure payment is made by the due date to avoid any late fees. Having your payment decline or bounce can also result in fees.
Pay Online Through My Verizon
The easiest way to pay your Fios bill is through the My Verizon website or mobile app. Here’s how it works:
My Verizon Website:
- Go to verizon.com/MyVerizon
- Register for an account if you haven’t already
- Under “Home”, select “Bills” then “Pay Bill”
- Enter your payment info and submit
My Verizon Mobile App:
- Download the My Verizon app (iOS or Android)
- Login to the app
- Tap the “Home” tab, then “Bills” and then “Pay Bill”
- Enter your payment info and submit
These online payment options allow you to pay your Verizon Fios bill conveniently from your computer, tablet, or mobile device every month.
Pay by Phone
Verizon also allows Fios customers to pay their bill over the phone:
- Call 1-800-837-4966
- Speak to a Verizon agent
- Provide your Verizon account number and billing info
- Payment will be processed during the call
This is a quick and easy option if you need to make a one-time payment and have any account questions answered directly by a Verizon representative.
Pay by Mail
If you prefer to mail in a payment each month, you can send a check or money order to:
Verizon
PO Box 15124
Albany, NY 12212-5124
Please allow 5-7 business days for mailed Fios payments to be received and processed to avoid any late fees.
Auto-Pay and Paperless Billing
For maximum convenience, Verizon Fios customers can enroll in auto-pay and paperless billing:
- Auto-pay automatically pays your bill from a credit card or bank account each month
- Paperless billing provides instant online access to bills without mailed paper bills
Setting these options up through My Verizon will save you time and ensure you never miss payments and due dates.
Pay at Authorized Payment Locations
Verizon has authorized payment locations such as grocery stores, pharmacies, convenience stores, and check cashing stores that accept payments. Bring your Fios bill and visit verizon.com/PaymentLocations to find nearby in-person payment options.
Avoid Late Payment Fees
To summarize, be sure to pay your Verizon Fios bill in full every month by the due date printed on your statement. Setup reminders and enroll in auto-pay to ensure on-time payments. Contact Verizon immediately if you ever need to make payment arrangements due to a financial hardship. Consistently paying your Fios bill on time is key to maintaining positive account status.
Contact Verizon Support with Any Billing Issues
If you ever have any questions or issues related to your Fios bill amount, charges, or due date, contact Verizon customer support right away before the due date by calling 800-837-4966. Verizon can explain any confusing charges or correct any billing errors as long as you reach out for assistance prior to when payment is due.
Paying your monthly Verizon Fios bill online through My Verizon, on the mobile app, or enrolling in auto-pay is quick and hassle-free. Avoid the stress of late payments and mailed checks. Pay on your terms digitally for a fast, easy Fios bill payment experience. Monitor your account closely each month and immediately address any billing concerns with Verizon to prevent disruption to your essential home internet, TV, and phone services.
Don’t have an account?
To install the My Verizon app*, visit the Apple® App Store® for iOS or Google Play for Android.
*The My Verizon app is available to customers with mobile, 5G Home Internet, 4G LTE Home Internet and/or Fios services (i.e., Fios Home Internet, Fios Home Phone, Fios TV) only. Those with other services (i.e., High Speed Internet) etc.) can use the My Verizon website only.
-
Pay with your remote
- If you have Fios TV and an IMG/TV Set-top Box, you can pay with your remote control! To pay your bill using your remote:
- Press Menu
- Then select Customer Support > My Account > Bill & Payment > Pay My Bill
Note: If you do not have a payment account on record you can add them online at My Verizon.
Your first bill may be higher than a normal month’s bill as it will contain any one-time charges associated with your installation or activation as well as partial month charges. Verizon bills recurring charges one month in advance, plus partial monthly charges starting the day after the service is installed through the end of the bill cycle.
Note: When disconnecting your service, you will receive credit for any charges that were billed in advance.
Convenient options to view your Verizon bill
View your bill by signing in to My Verizon website or app.
To view your bill on the My Verizon app:
- Sign in to My Verizon app
- Select Account
- Select Home -> Bill -> View Bill
To view your bill on the My Verizon website:
- Sign in to My Verizon
- Select Home tab
- Select Bill
How To Pay Verizon Bill Online
FAQ
How do I call Verizon to pay my FIOS bill?
Is FiOS login the same as Verizon?
How do I Pay my Verizon bill?
Pay your bill by signing in to the My Verizon website or app.* To install the My Verizon app, visit the Apple® App Store® for iOS or Google Play for Android. *The My Verizon app is available to customers with mobile, 5G Home Internet, 4G LTE Home Internet and/or Fios services (i.e., Fios Home Internet, Fios Home Phone, Fios TV) only.
Can I Pay my Verizon bill online if I don’t have a Verizon account?
All right, so you don’t have a My Verizon account (or you don’t remember your sign-in information) or your account has been disconnected or suspended. Don’t worry, you can still pay your bill online using a different Verizon web page.
How do I pay a Verizon bill on a disconnected account?
Once you’re on the site, just follow these steps: Enter the billing zip code and either your Verizon cell phone number or Verizon account number. If you’re trying to pay a bill on a disconnected account you will need the account number and the zip code. Once you’ve entered your account information, select your payment option you want to use.
How do I Pay my Verizon bill if my account is suspended?
If you don’t have access to the My Verizon app (or you just hate typing things on your tiny phone screen with your wide fingers, like me) you can use Verizon’s website to pay your bill. This is also the best way to pay your bill if your account has been suspended for any reason. First, you’ll need to sign in or register for a My Verizon account.
How do I log in to my Verizon bank account?
Follow the prompts to sign in to your banking account using your bank account’s username and password. Note: Verizon can’t view your bank login information. Click YES when you’re asked to store the bank account information for future use. You’ll get confirmation that the account was added.
How do I get a payment receipt from Verizon?
Please have your payment receipt with Transaction ID# available when you call. For payments made at a Verizon location, please call 1.800.Verizon (1.800.837.9466). Do you need immediate assistance?