For residents and businesses in Horizon City, Texas, having access to clean, reliable water and sewer service is essential. Horizon Regional Municipal Utility District (MUD) provides these vital services to the community. As a customer, it’s your responsibility to pay your Horizon Regional MUD water bill on time each month.
Fortunately, Horizon Regional MUD offers convenient online payment options to make paying your bill quick and easy This article provides everything you need to know to manage your account and pay your bill online with Horizon Regional MUD
Overview of Horizon Regional MUD
Horizon Regional MUD is the main provider of water and sewer utilities for Horizon City, Texas and surrounding areas. They supply water to over 18,000 residential and commercial connections.
The utility is governed by a board of directors elected by Horizon City residents Horizon Regional MUD is committed to providing high-quality water at reasonable rates, while maintaining reliable infrastructure
As a customer, you are responsible for paying your monthly water and sewer bill by the due date to avoid late fees or service interruption. Read on to learn how easy Horizon Regional MUD makes it to pay online.
Benefits of Paying Your Bill Online
Horizon Regional MUD offers several options for online bill payment through their website. Here are some key benefits:
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Convenience: Pay anytime, anywhere online without writing checks or visiting an office.
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Payment Options Pay by credit/debit card, electronic check, or recurring bank draft
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Account Management: View balance and payment history, update account info, and enroll in paperless billing.
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Auto-Pay: Setup recurring payments to be made automatically on your due date.
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Payment Notifications: Get reminders when your bill is ready and due.
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No Late Fees: Pay on time and avoid late charges when you pay online.
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Quick Processing: Online payments are applied to your account immediately.
How to Pay Your Water Bill Online
Follow these simple steps to pay your Horizon Regional MUD water bill online:
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Go to www.horizonregional.com and click on “Payments & Billing”
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Select “Pay Online” and you will be redirected to a secure payment portal.
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If paying as a first-time customer, select “Pay As Guest” to make a one-time payment.
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Enter your 10-digit Horizon Regional MUD account number and the last name on the account.
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Choose your preferred payment method – credit/debit card or electronic check.
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Enter your payment info and submit. A confirmation email will be sent.
For repeat payments going forward, create an online account. This allows you to store payment methods, view billing history, setup notifications, and enroll in auto-pay.
Managing your account online with Horizon Regional MUD makes paying bills easier than ever. Sign up today!
Other Ways to Pay Your Horizon Regional MUD Bill
If you don’t want to pay your bill online, Horizon Regional MUD offers these additional payment options:
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By Phone: Call the toll-free automated payment line anytime at 1-855-230-7396. Have your account number and payment info ready.
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By Mail: Mail a check or money order to the Horizon Regional MUD office at 14100 Horizon Blvd., Horizon City, TX 79928. Include your account number on the payment.
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In Person: Stop by the Horizon Regional MUD office Monday-Friday 8am-5pm to pay by cash, check or money order. An after hours drop box is also available.
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Third Party Services: Use bill pay services like Doxo, PayNearMe, etc., however fees may apply.
No matter how you choose to pay, be sure your payment arrives by the due date on your monthly bill to avoid late fees. Late fees are 10% of the balance due.
Setting Up New Water Service With Horizon MUD
Starting water service with Horizon Regional MUD is easy when you’re moving to a new home or business in their service area. Just follow these steps:
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Stop by the Horizon MUD office with a copy of your lease or closing paperwork at least 3 days before your move-in date.
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Fill out an application and pay a $100 deposit to activate your account. Larger deposits may apply for commercial accounts.
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Provide contact information and your move-in date so water can be turned on.
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Within 1-2 business days after move-in, your water will be turned on and you’ll receive your first bill.
Be sure to contact Horizon MUD and provide accurate move-in info so you have water when you need it. It’s also important to notify them to turn off service when you move out.
Tips for Managing Your Horizon MUD Account
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Provide valid contact info so Horizon MUD can reach you about service issues, outages, etc.
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Sign up for paperless billing and auto-pay to simplify bill management.
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Monitor your monthly usage and watch for abnormalities that could indicate leaks.
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Contact customer service immediately if you’re unable to pay your bill on time.
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Take conservation measures to reduce water usage and keep your bills low.
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Update Horizon MUD anytime your account information changes, like phone number or billing address.
Having access to safe, reliable water is vital for your home or business. By managing your Horizon Regional MUD account online and paying bills on time, you can avoid disruptions to your water service.
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2022 Horizon City Christmas Parade
Elevated Storage Tanks UPDATE
Elevated Storage Tank Time-Lapse Video
Horizon Regional built its 5th elevated storage tank. Located on 14100 Horizon Boulevard, the tank has a capacity of 1.5 million gallons and It is one of the voter-approved bond projects. A tank of this size will serve homes.
2022 Horizon City Christmas Parade
Elevated Storage Tanks UPDATE
Horizon Regional MUD Installation
FAQ
Where can I pay my mud bill in person?
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How do I make a payment with Horizon regional mud?
You can create a new account on the Horizon Regional Mud website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account. Want to pay without an account? You can make a one-time payment without creating an account.
How do I contact horizon regional mud?
You may also contact the Horizon Regional MUD office at 915.852.3917 or on our new 24 hour customer service line at 800.579.4500 Credit Card (Visa, MasterCard, Discover) fee of 5%. This option allows customers to sign up for recurring credit card payment at that time. There will be two separate transactions on your Bank or Credit Card Statement.
Why did horizon regional mud receive the best-possible grade?
As you can see, Horizon Regional Mud received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we’ve analyzed. Have a Question, Issue or Comment? Already have an account?
Does Horizon City offer utilities services?
The Town of Horizon City does not manage or provide utilities services to its residents. For your convenience, below is a list of the Utilities Companies that currently service Horizon City residents. Utilities The Town of Horizon City does not manage or provide utilities services to its residents.