How to Get in Touch with Homeowners Choice Insurance: Contact Information

If you need to contact your Homeowners Choice Insurance agent or the company directly, getting answers and help should be quick and convenient. This guide provides tips on the best ways to get in touch with Homeowners Choice for your policy claims and customer service needs.

Overview of Homeowners Choice Insurance

Homeowners Choice is a property and casualty insurance provider based in Tampa Florida. They offer homeowners, flood, umbrella and other residential policies across Gulf Coast states prone to hurricane damage.

With an A- rating from AM Best, Homeowners Choice utilizes independent agents to sell and service their products. The company is known for strong customer satisfaction and claims response.

Contact Information for Homeowners Choice Insurance

Here are the main contact methods for reaching Homeowners Choice policy services, claims, or sales teams

• Homeowners Choice Insurance Phone Number – The primary customer service line is 1-888-210-5235. This number connects you to policy and account support for questions on coverages, billing, changes, etc.

• Homeowners Choice Claims Number – To report a new property claim or check an existing claim status, call 1-866-324-3138. This line is staffed 24/7 for policyholders.

• Homeowners Choice Address – The corporate mailing address is:

  Homeowners Choice, Inc.

  5300 W. Cypress Street, Suite 100

  Tampa, FL 33607

• Homeowners Choice Website – www.homeownerschoice.com provides online account access, agent locator, contact forms, and other self-service options.

• Homeowners Choice Email – For general inquiries, use their contact form at www.homeownerschoice.com/about-hci/contact/. Allow 1-2 days for a response time.

When to Contact Your Insurance Carrier

Here are common situations where you may need to get in touch with your Homeowners Choice agent or the company directly along with the best contact method for assistance:

New Quotes or Sales Inquiries

Since Homeowners Choice uses independent insurance agents, contact a local agent in your state for new quotes or to purchase a policy. You can find agents on the company website. The agent will provide rate details and policy information.

Policy Questions or Changes

For existing policy questions or updates like address changes, adding insureds, canceling a policy, or adjusting coverage limits, call Homeowners Choice customer service at 1-888-210-5235. You can also access your online account for self-service changes.

Reporting a New Claim

To start a property damage or loss claim, call the 24/7 claims line at 1-866-324-3138. Provide details on what happened and your contact info. You can also report claims through your online account portal or contact your agent.

Customer Complaints

For complaints against your agent or Homeowners Choice, file a complaint with your state Department of Insurance. Submit online or call them to launch an investigation. Provide your full account history and previous resolution attempts.

Paying Your Bill or Checking Payment Status

To make a payment or confirm payment status, access your Homeowners Choice online account portal. You can pay online or enroll in autopay. Or call customer service if you need additional payment help or options.

Tips for Contacting Homeowners Choice Insurance

Follow these tips for smooth communications when you need to reach out to your Homeowners Choice Insurance representative:

• Have your policy number – Having this handy saves time and confirms you are a policyholder.

• Contact your agent first – For quicker assistance on claims, billing, and basic questions, start with your agent if possible.

• Use online account features – The portal allows you to manage billing, report claims, change policy info, and more.

• Email for non-urgent inquiries – Use their contact form for general questions to avoid waiting on hold. Call for time-sensitive needs.

• Gather documentation – Have any supporting documents ready when reporting a claim or asking about your policy.

• Follow up if needed – Don’t hesitate to call back if you don’t get a satisfactory resolution right away.

Key Takeaways for Contacting Homeowners Choice

Contacting your insurance company doesn’t need to be a hassle. Keep these Homeowners Choice Insurance contact tips in mind:

• Use 1-888-210-5235 for customer service and 1-866-324-3138 for claims
• Independent agents can provide local support
• Online account access offers self-service convenience
• Have your policy number, documents, and details ready
• Follow up if your issue isn’t initially resolved

With multiple contact channels for questions, claims, and service, getting the solutions you need is a top priority at Homeowners Choice Insurance. Reach out by phone, online, or email for prompt assistance.