Paying your water bill on time is important to avoid service interruptions. The Holley Navarre Water System (HNWS) offers residents multiple options to pay their water bills conveniently. In this comprehensive guide, we will walk through the available payment methods, fees, and tips for ensuring on-time payment.
Overview of Holley Navarre Water System
HNWS provides water and sewer utility services to residents in Holley, Navarre, and surrounding areas in Santa Rosa County, Florida. The not-for-profit organization is governed by a Board of Directors and strives to provide quality service at reasonable rates.
As of 2022, HNWS serves over 16,000 water connections across their service area. They operate 7 water treatment facilities, 14 wastewater treatment facilities, 5 elevated water storage tanks, and over 360 miles of water mains and sewer lines.
Why Paying Your Water Bill On Time Matters
Paying your HNWS water bill by the due date prevents late fees and potential disruption of your water service As a utility provider, HNWS depends on customer payments to operate facilities, maintain infrastructure, and provide reliable service.
Late or missed payments can impact HNWS operations and service for all customers. On-time payment helps them continue delivering quality water service to the community.
When is My HNWS Water Bill Due?
HNWS bills for water/sewer service on a monthly basis. The due date is shown on your printed or electronic bill.
Bills are typically due around the 20th of each month. Failure to pay by the due date will result in a late fee applied to your next bill.
If your bill remains unpaid for 60 days, HNWS may disconnect your water service. Make sure to pay each monthly bill by the due date to avoid penalties.
HNWS Water Bill Payment Options
HNWS offers several convenient payment options to fit your needs
In Person
Visit the HNWS office located at 8574 Turkey Bluff Rd, East of Highway 87 in Navarre, FL. Office hours are Monday to Friday, 7AM to 4PM. You can pay by cash, check, money order, or credit/debit card.
By Phone
Call 850-939-2427 to make a payment over the phone. Fees apply for phone payments, per the HNWS fee schedule. Have your account number ready.
By Mail
Mail a check or money order payable to HNWS to:
8574 Turkey Bluff Rd
Navarre, FL 32566
Note that mailed payments must be received by the due date to avoid late fees. Allow 5-7 days for delivery.
Auto Bank Draft
Sign up for automatic monthly bank drafts (ACH) from your checking or savings account. Download the ACH form from the HNWS website and submit per instructions. This ensures your bill is paid on time each month.
Online Bill Pay
Pay online through the secure HNWS payment portal. You’ll need to set up an online profile with your account number. Online payments are posted next business day, so don’t use this option if your service is at risk of disconnection.
HNWS Payment Guidelines & Helpful Tips
Keep these payment guidelines and tips in mind when paying your HNWS water bill:
- Have your HNWS account number ready for all payment options
- Allow 5-7 days processing time for mailed payments
- Payments made at the HNWS office before 4PM are posted same day
- Phone and online payments have associated fees (see fee schedule)
- If your service is at risk for disconnection, pay in person or by phone
- Notify HNWS if your account information changes (address, bank account, etc)
- Sign up for e-bills to receive notifications when bills are ready
- For billing questions, call customer service at 850-939-2427
Avoid Late Fees and Service Disruption
To recap, paying your HNWS water bill on time every month avoids penalties and uninterrupted water service. Set reminders for your due date, pay online, or enroll in auto-draft. Communicate with HNWS if you anticipate difficulty with payment. Consistent on-time payment is key to maintaining service for you and the community.
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Where can I Find my Holley Navarre water system Bill?
You can find your Holley Navarre water system bill online at Holley Navarre Water System. doxo processes payments for Water & Sewer and other bills from Holley Navarre Water System.
How do I create a Holley Navarre Water Account?
If you already have an account, you just need to login to the Holley Navarre Water site. Holley Navarre Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Holley Navarre Water website.
Does Holley Navarre have a water quality report?
Under the authority of the Safe Drinking Water Act, the EPA requires Holley Navarre Water System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
How do I Stop my Water service in Navarre?
When you move out of a home in Navarre, you’ll need to stop your water service with the Holley Navarre Water, so you don’t keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
Where does the Holley-Navarre water system get its water?
Established in 1970, the Holley-Navarre Water System is currently obtaining its supply from a ground water source, the Floridan Aquifer pumped through five wells from HNWS and six wells from the Fairpoint Regional Utility System, Inc. (FRUS).
Can I pay my water & sewer bill at doxo?
Yes, you can pay Water & Sewer bills at doxo. Holley Navarre Water System is in the doxo bill pay network, allowing for direct electronic payments. It’s free to enroll.