Paying bills can be a hassle. At Holland Board of Public Works (HBPW) we make it easy by offering convenient online payment options for your electric water, and fiber internet services. Read on to learn how our secure online bill pay works.
About Holland Board of Public Works
Holland Board of Public Works is a municipal utility provider serving the Holland, Michigan area since 1893. We are owned by the City of Holland and governed by an appointed Board of Directors.
HBPW proudly provides:
- Electricity
- Water
- Wastewater treatment
- High-speed fiber internet
- Refuse services
Our exceptional services and competitive rates support over 33,000 customers. We are dedicated to powering our community with reliable utilities that enhance the quality of life in Holland
Pay Online Through MyHBPW
The fastest, easiest way to pay your HBPW bill is through our online portal, MyHBPW. Available 24/7, this secure website allows you to:
- View account balances
- Make one-time payments
- Set up recurring auto-pay
- Access billing statements
- Review payment history
You can instantly pay bills online using a bank account, credit card, PayPal, Venmo, and more.
Benefits of Paying Online
Paying your HBPW bill online offers many advantages:
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It’s fast – Payments process instantly
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It’s secure – MyHBPW uses encryption to protect your data
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It’s convenient – Pay anytime, anywhere
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Paperless billing – Go green by going paperless
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Payment reminders – Get email/text alerts when bill is ready
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Payment history – View all your payments in one place
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Auto-pay – Set up automatic monthly payments
Other Ways to Pay
If you prefer not to pay online, we also accept:
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Mail – Send check or money order to 625 Hastings Ave, Holland, MI 49423
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In person – Pay by cash, check, or card at our office
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Dropbox – Use the 24-hour dropbox in front of our building
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Retail store – Pay in cash at a partner retailer for a small fee
However, online through MyHBPW is the most convenient option.
Budget Billing Plan
Our budget billing plan allows you to pay the same amount each month based on your past usage. This makes bills more predictable. The plan runs July to June each year.
Payment Assistance
If you are struggling to pay your utility bill, please call us at 616-355-1500. We may be able to set up a payment plan or connect you with resources for bill assistance.
We’re Here to Help
We want paying your utility bill to be quick and easy. Let us know if you have any questions about online bill pay or other payment options. Our customer service team is happy to assist!
Contact HBPW:
- Call 616-355-1500
- Email [email protected]
- Chat live on our website
We look forward to serving you and powering our community together.
Lake Mac Water Main
- We are slip ling the existing water transmission main that crosses Lake Macatawa.
- Construction limits are Graafschap and Division Ave., near Lake Macatawa.
- Work is expected to last through the summer.
Double Appliance Recycling Rebate Through January 30
Holland BPW takes care of the essentials, so you can flourish at home and in your business. As Holland’s community-owned utility, our top priorities are right here. Serving our neighbors, family and friends, there is no stronger driver of our standards of excellence. Our reliable and efficient utilities empower our community for self-determination and advancement.
Construction of the city-wide network is ongoing. Visit this page for the latest updates.
Holland Board of Public Works MYHBPW Registration Video
How do I pay my Holland Board of Public Works Bill?
Customers can payments and handle business with Holland Board of Public Works online and over the phone. Sign up for direct payment. You can have your monthly bill automatically deducted from your checking or savings account. Direct Payment Enrollment Form (Please include your full account number and phone number.) {slider Start or Stop Service}
Who is Holland Board of Public Works?
Thank you, Holland Board of Public Works is a community-owned utility that provides reliable, essential services such as electric, water, wastewater and broadband.
How do I pay my utility bill in Holland BPW?
Cash payments are also accepted at a local retailer in Holland. Fees are dictated by the retailer and range from $1-2. Budget billing is a monthly plan that allows you to pay your utility bill in equal monthly payments throughout the year. Bills that are on the budget plan can be paid with any payment method that Holland BPW offers. Billing Timing
How do I pay hbpw?
You may also pay in person using a check, money order or cash at our HBPW Service Center located at 625 Hastings Ave. Holland, MI. Payments can be placed in the drop box located in the front of our building. Cash payments are also accepted at a local retailer in Holland. Fees are dictated by the retailer and range from $1-2.
Why is Holland BPW relocating utilities?
As part of a joint local development project, we are relocating utilities so the road can be widend. Holland BPW is only participating in the eastern end of the project at Quarterline. Holland Board of Public Works is a community-owned utility that provides reliable, essential services such as electric, water, wastewater and broadband.
Why is safety important at Holland Board of Public Works?
Safety is a core value at Holland Board of Public Works. Amidst the COVID-19 situation, the safety of our community and employees is top priority. We are committed to doing our part to slow the spread of COVID-19.