Hoke County provides essential utility services like water and sewer to residents and businesses in the county, Paying your Hoke County utility bill on time each month is important to avoid any service disruption, The county offers a convenient online payment system to pay your bill quickly and easily This comprehensive guide will walk you through everything you need to know about paying your Hoke County utility bill online
About Hoke County Utility Billing
Hoke County Public Utilities handles billing and payment collection for utility services including:
- Water
- Sewer
- Garbage collection
Key facts about Hoke County utility billing
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Bills are issued monthly and are typically due around the 15th of each month
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Multiple payment options are available – online, phone, mail, or in-person.
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Accounts can be managed and bills paid online through the Hoke County Online portal.
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Customers should pay each bill in full by the due date to avoid penalties.
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Late fees, disconnection fees, and reconnection fees can be charged for overdue accounts.
Benefits of Paying Your Bill Online
Paying your Hoke County utility bill online provides a number of advantages:
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Fast and easy – takes just minutes to complete.
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Available 24/7 – make payments anytime day or night.
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Secure – protects your private financial information.
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Save money – avoid late fees by paying on time.
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Access account history – view past bills and payments.
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Automatic payments – set up recurring payments.
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Paperless billing – receive bills electronically.
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Payment tracking – get status updates on your payments.
Paying online helps you efficiently manage this important monthly task.
Step-by-Step Guide to Online Bill Pay
Follow these simple steps to pay your Hoke County utility bill online:
1. Visit Hoke County Online
Go to Hoke County Online on your desktop, phone, or tablet. This is the website for managing your account.
2. Login to Your Account
If you already have an account, enter your username and password. If you don’t have an account, click “Register” to set one up.
3. Select “Make Payment”
After logging in, choose “Make Payment” from the menu. This will take you to the payment screen.
4. Enter Payment Details
Select your payment method – credit/debit card or bank draft. Enter your payment details.
5. Input Payment Amount
The system will show your total balance due. You can pay in full or make a partial payment.
6. Submit Payment
Carefully review the payment info and click “Process Payment” to complete the transaction.
You’ll receive a confirmation email with your payment details once submitted. It’s that quick and easy to pay your utility bill to Hoke County online.
Other Ways to Pay Your Hoke County Utility Bill
In addition to online payments, Hoke County offers a few other ways to pay your utility bill:
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By phone – Call 1-833-250-4481 to use the automated phone payment system.
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Mail – Send a check or money order to the utility department at P.O. Box 210, Raeford, NC 28376.
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In person – Visit the utility department office at 227 N Main Street in Raeford during business hours.
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Drop box – Place your payment in the drop box located outside the utility department office.
Make sure your payment arrives by the due date to avoid any late fees. Online is usually the quickest and most convenient option.
Managing Your Hoke County Utility Account Online
The Hoke County Online portal allows customers to do more than just pay bills. You can also:
- View monthly usage information
- Setup automatic recurring payments
- Receive billing notifications
- Go paperless with e-bills
- Update your contact information
- Check your payment history
- Report service issues or outages
Take advantage of all the account management options available through the online portal.
Frequently Asked Questions About Online Bill Pay
Many customers have questions about paying their utility bills online. Here are some commonly asked questions:
What payment methods can I use to pay online?
You can pay online using a Visa, MasterCard, Discover, American Express, or electronic check.
Is there a fee for online payments?
There are no fees to pay online using an e-check. Credit and debit cards incur a third-party processing fee.
When will my online payment be applied to my account?
Online payments are applied immediately to your account balance.
Can I setup recurring automatic payments?
Yes, you can login to your account and setup automatic monthly payments using the payment method of your choice.
What do I do if I lost my paper bill?
You can login and view or print current and past billing statements through your online account.
Who do I call if I have billing questions?
Contact Hoke County Public Utilities at 910-875-6704 Monday-Friday during regular business hours for any account help.
Key Takeaways for Hoke County Utility Bill Pay
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Hoke County Public Utilities provides water, sewer, and trash services.
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Pay bills online 24/7 through the Hoke County Online portal.
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Login and choose the “Make Payment” option to pay your bill.
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Setup automatic payments, view past bills, and manage your account online.
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You can also pay by phone, mail, in person, or with the drop box.
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Paying online is fast, easy, and secure – helping you pay bills on time.
Take control of your Hoke County utility account and payments by getting set up with online bill pay today. It just takes a few minutes to complete each monthly bill payment.
ATTENTION: Water service has been restored for Antioch/Old Wire road.
Attention Utility Customers, Hoke County Utilities has integrated a new Interactive Voice Response IVR system where you can pay your bill over the phone without having to speak to a utilities representative. To access the IVR dial 1-877-885-7968.
Mission Statement Excellence is the promise in Hoke County. Through the teamwork of a highly trained staff in Distribution, Meter Reading, Sewer Treatment and Administrative Personnel, we aim to provide customers with a remarkable experience that is second to none in terms of safety and quality.
Hoke County Public Works consist of Public Utilities including water and sewer.