Having reliable water service is an essential part of daily life As a Highlands Ranch resident, it’s important to understand your water utility billing and know the ways to pay your water bill conveniently and on time This guide will outline the different payment options offered by Highlands Ranch to make paying your water bill stress-free.
Overview of Highlands Ranch Water Service
Highlands Ranch receives water and sewer service from Centennial Water and Sanitation District. This public utility provides high-quality drinking water and wastewater management to over 300,000 customers in Highlands Ranch and surrounding areas.
Centennial Water bills residents monthly for water and sewer usage based on meter readings. Bills are typically mailed out during the first week of the month, with payment due by the end of that same month to avoid late fees.
When you receive your Centennial Water bill, it will include usage and rate information, your current charges, and account balance. Review it carefully to ensure accuracy before paying.
Pay Your Water Bill Online
The easiest and most convenient way to pay your Highlands Ranch water bill is online through the secure payment portal on the Centennial Water website. Homeowners with an account can log in anytime to view their bill and make payments.
The online bill pay system accepts Visa, MasterCard, Discover and American Express. You can opt to make one-time payments or set up recurring automatic payments. Your account will be updated instantly when you pay online.
Benefits of online bill pay include:
- 24/7 access from your computer or mobile device
- View water usage and billing history
- Create automatic payments
- Receive payment receipts via email
- Avoid late fees by paying on time
Pay by Phone
You can also pay your water bill over the phone using Centennial Water’s automated payment system. To use the self-service line, call 1-800-543-4631. The system is available 24 hours a day, 7 days a week.
You will need to enter your 10-digit account number and follow the prompts to make a payment. The automated system accepts payments by debit/credit card or electronic check. Be sure to record your confirmation number at the end.
Pay by Mail
If you prefer to pay your water bill by check or money order, simply mail your payment to:
Centennial Water and Sanitation District
62 Plaza Drive
Highlands Ranch, CO 80129
Write your 10-digit account number on the check or money order and include your payment stub to ensure proper crediting to your account. Allow 5-7 business days for mailed payments to be received and processed by Centennial Water.
Pay in Person
You can also pay your water bill in-person at the Centennial Water headquarters, located at 62 Plaza Drive in Highlands Ranch. The office is open Monday-Thursday from 8am-5pm.
When paying in the office, you can pay by cash, check, money order, or credit/debit card. Be sure to bring your water bill or know your account number. In-person payment allows you to get same-day receipt and talk with billing staff if needed.
Setup Automatic Bill Pay
For the most hassle-free option, enroll in automatic bill pay through your bank or with Centennial Water directly. This automatically deducts the amount due from your bank account each month so you don’t have to remember to manually pay.
To use bank bill pay, contact your financial institution to add Centennial Water as a payee, using your account number. If any issues arise with automatic bank payments, contact your bank immediately.
You can also enroll directly through the Centennial Water website. Log into your account and complete the AutoPay enrollment form with your bank account information to establish recurring payments.
Financial Assistance Programs
Centennial Water offers financial assistance programs to help qualified low-income households pay their water bills.
The Low-Income Household Water Assistance Program provides bill payment assistance. You can also request an extension on your water bill due date if needed. Contact Centennial Water to learn more about eligibility and applying.
Avoid Late Fees
Water bills in Highlands Ranch are due by the end of the month. Make sure to pay your bill in full by the due date to avoid a monthly late fee of $15, which will be added to your next bill.
If your account becomes past due, Centennial Water may shut off water service. Pay immediately if you receive a shutoff notice to restore service. Extended nonpayment can result in liens placed on the property.
Communication is Key
Don’t hesitate to reach out to Centennial Water’s customer service team with any billing questions or concerns. They can explain charges, account history, payment options, and more. Communicate with them as soon as possible if you expect difficulty paying on time.
Keeping your water account in good standing is important. Utilize Centennial Water’s convenient payment options like automatic bill pay and online payments to simplify paying your water bill each month.
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How do I pay my Highlands Ranch Metro District Bill?
You can make online bill payments here. Or pay using doxo with credit card, debit card, Apple Pay or bank account. I have a question about my Highlands Ranch Metro District bill. Who should I contact? Make billing inquiries directly by phone at 303-791-0430. I forgot my account balance. Where can I find my bill?
How often does water flow in Highlands Ranch mansion?
Residents may notice water flowing in the open space southeast of the Highlands Ranch Mansion and near the Diamond K trail. Rest assured, this process happens only once or twice a year, lasting just a couple of weeks, and poses no harm to the open space, community, or trail.
Does Highlands Ranch have snow removal?
Our staff snow removal crews will continue to clear snow from Highlands Ranch trails and arterial sidewalks. The board’s budget workshop will be held virtually at 10 a.m. today. Click here for the virtual meeting link. The Highlands Ranch Metro District is the local government in our vibrant community, located south of Denver.