How to Pay Your Highland Sewer and Water Bill Online

If you’re a customer of Highland Sewer and Water Authority (HSWA) in Johnstown, PA, paying your utility bill just got a whole lot easier. HSWA now offers fast and secure online bill payment options, eliminating the need to mail payments or visit the HSWA office in-person.

In this comprehensive guide, we’ll explain everything Highland customers need to know about paying sewer and water bills online. You’ll learn how to set up online bill pay, available payment methods, fees and policies, and tips for managing your account online. Whether you want the convenience of paying on your phone or to go completely paperless, read on to learn how online payments can save you time and hassle.

How Online Bill Pay Works with Highland S&W

HSWA offers online bill payment directly through their website With online bill pay, Highland customers can view their account details, see payment history, check current charges, and make secure online payments anytime

To use the system, you’ll first need to set up an online account connected to your HSWA service address. Once your account is established, you can log in 24/7 to monitor your balance and usage, receive email alerts, and make one-time or recurring payments.

The online system accepts Visa, Mastercard, Discover, American Express, and electronic checks. Payments made by 11:59pm on the due date will be processed and applied the next business day.

Benefits of Paying Your Bill Online

There are many advantages to paying your Highland sewer and water bill online

• Convenience – Pay 24/7 without visiting HSWA office

• Easier tracking – Monitor usage and charges month-to-month

• Payment reminders – Get email alerts when bill is ready and due

• No late fees – Pay by 11:59pm on due date to avoid penalties

• Accessibility – View balance and history anytime

• Auto-pay – Set up recurring payments to avoid missing due date

• Paperless – Go green by reducing paper waste and clutter

• Mobile friendly – Pay bills easily from your smartphone

• Payment proof – Payment receipts are stored online

• Fast and secure – Safely pay right up until due date

Step-by-Step Guide to Paying Online

Ready to start paying your Highland utility bill online? Here is a step-by-step walkthrough:

Set up your online account

• Go to HSWA’s online payment site.

• Select “Pay My Bill” and click “New users click here” to create an account.

• Enter your HSWA account number, service address, email, and create secure login credentials.

• Accept terms and conditions and click “Submit Registration”.

Log into your account

• Go to HSWA’s payment portal and enter your email and password.

• Click “Log In”.

View account overview and balance

• The account overview page shows your previous balance, payments received, and current amount due.

• Click “View Details” to see specific charges and full payment history.

Make a one-time payment

• From account overview, click “Make Payment” to pay your current bill.

• Enter payment amount and select a payment method – credit card or checking account.

• Enter required information and billing details.

• Agree to terms and click “Continue”. Review payment info and confirm.

Set up recurring auto-pay

• From account overview, select “Recurring Payments” to set up auto-pay.

• Choose to pay minimum amount due or fixed amount each month.

• Enter payment method details like credit card or bank account information.

• Pick a payment date that works for your monthly cash flow.

• Review auto-pay details and confirm setup. Your bill will now be paid automatically!

Payment Methods, Fees, and Policies

HSWA offers the following payment options for online bill pay:

• Credit/Debit Card – Visa, Mastercard, Discover, American Express. Convenience fees apply.

• Electronic Check – Directly from checking account. No fees.

• AutoPay – Electronic check only. Credit cards cannot be used for recurring payments.

These are the convenience fees for online payments:

• Credit/Debit Card: $2.50 per transaction

• Electronic Check: $0 per transaction

Payments made by 11:59pm on the due date will avoid late fees. Make sure to pay on time to prevent penalties.

Tips for Managing Your Highland Account Online

Follow these tips and tricks for smooth account management with Highland’s online bill pay:

• Log in regularly to monitor your charges – this lets you quickly identify and dispute any billing errors.

• When moving, be sure to stop any auto-pay settings and close your online account to prevent issues.

• Save your username and password in a safe place so they’re handy when you need to log in.

• Update your contact info to get important email alerts and notices from Highland S&W.

• Pay a few days early to ensure your payment gets applied by the due date.

• Set payment reminders on your calendar so you remember when your bill is due.

• Use auto-pay to set it and forget it – payments will be made automatically each month.

Paying your Highland sewer and water bill online is fast, easy, and secure. Ditch the paper bills and tap into the convenience of online payments today!