How to Pay Your Highland County Water Bill

If you’re a resident or business in Highland County, Ohio and get your water from Highland County Water Company, you have several options to easily pay your water bill. Highland County Water Company provides water service to over 7,500 customers across Highland County and parts of four surrounding counties. Read on to learn the different ways you can pay your Highland County water bill.

Online Payment

The easiest and most convenient way to pay your Highland County water bill is online through the payment portal:

https //www,invoicecloudcom/highlandcountywatercompany

You can pay by credit card, debit card or electronic check. The online payment portal allows you to:

• View your balance and payment history
• Schedule future payments
• Set up automatic monthly payments
• Receive paperless billing
• Pay one-time or recurring payments
• Get text/email reminders about your bill

To get started, you just need your 7-digit Highland County Water account number and an email address Registering for an account is quick and easy

The online payment portal is available 24/7 so you can pay anytime. Payments post to your account immediately. This is the quickest way to pay your bill and avoid late fees.

Phone Payment

You can also pay your Highland County water bill over the phone by calling toll-free 855-634-0197 Make sure to have your account number handy when you call.

Phone payments can be made with a credit card, debit card or electronic check. There is no fee for paying by electronic check over the phone. To pay with a card, there is a $1.95 transaction fee.

The automated phone payment system is available 24 hours a day, 7 days a week. Payments post to your account immediately after the call.

Mail Payment

To pay your Highland County water bill by mail, send a check or money order to:

Highland County Water Company, Inc.
PO Box 940
Hillsboro, OH 45133

Be sure to include your 7-digit account number on the check or money order and allow 5-7 business days for your mailed payment to post to your account.

In-Person Payment

You can also pay your Highland County water bill in person at the Highland County Water Company office located at:

6696 US Route 50
Hillsboro, OH 45133

The office has a drive-thru window as well as a lobby. Office hours are Monday – Friday from 8:00 am – 4:30 pm.

In-person payments can be made by cash, check, money order or credit/debit card. Make sure to bring your paper bill with you to reference your account number.

Paying in person on your due date ensures your payment posts right away and avoids late fees. However, in-person payments take more time and effort than the convenient electronic payment options.

Payment Terms and Policies

Here are some key things to know about paying your Highland County Water bill:

• Bills are issued monthly and are typically due around the 10th of each month. Check your bill for the exact due date.

• A 10% late fee is applied if your balance is not paid in full by the due date.

• Accounts 30 days past due may have water service disconnected. A $50 fee applies for reconnection.

• Highland County Water does not offer paperless billing at this time. You will continue receiving a paper bill in the mail each month. However, you can utilize the online payment system for convenience while still receiving a paper bill.

• If paying by mail or in person, your payment amount will be applied to any outstanding balance first before your current monthly charges. Pay your total balance due each month to avoid late fees on unpaid older balances.

• If you need to update your billing address or phone number, contact customer support at 800-533-6839.

Paying your Highland County water bill on time every month is easy using the online payment portal, phone payments, mail, or in-person. Reach out to Highland County Water Company at 800-533-6839 if you have any other questions about your account or payment options.