Having reliable power is essential for home and business needs across southeast Wyoming High West Energy Cooperative provides electricity to members in Goshen, Laramie, and Platte counties. If you get electric service through High West Energy, paying your bill promptly each month ensures uninterrupted power Read on to learn about High West Energy and how to easily pay your electric bill through the SmartHub website or mobile app.
About High West Energy Cooperative
High West Energy is a member-owned electric distribution cooperative headquartered in Pine Bluffs Wyoming. They serve over 5000 accounts across a 5,000 square mile service territory.
Some key facts about High West Energy
- Formed in 1939 to bring electricity to rural areas
- Democratically controlled by members
- Non-profit, at-cost electric service
- Invests revenue back into operations and infrastructure
- Locally governed by a Board of Directors
- Employs 25 Wyoming residents
As a cooperative, High West Energy’s mission is providing safe, reliable, affordable electric service to member-owners in southeast Wyoming. Now let’s look at billing and payment options.
Understanding Your Monthly Electric Bill
As a High West Energy member, you’ll receive a monthly electric bill for your home or business service. Bills include:
- Basic service charge
- Energy usage charge based on kWh consumption
- Demand charge for commercial accounts
- Taxes, fees, and adjustments
The due date is around the 20th of each month. You have 15 days from the billing date to pay your bill and avoid late fees.
High West Energy accepts payments by cash, check, credit/debit card, automatic bank drafts, and online through SmartHub. Let’s overview the convenient SmartHub online and mobile payment options.
Paying Online Through SmartHub
The fastest and easiest way to pay your High West Energy electric bill is through SmartHub online or via the mobile app. Here are step-by-step instructions:
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Go to www.highwest.coop and click on “SmartHub Login” at the top.
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Register for a free SmartHub account with your High West account number, name, and email address.
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Log into SmartHub on the web or download the app on your mobile device.
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Locate your account and click “Pay Now” for the bill you want to pay.
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Select a payment amount and method. Enter your card details.
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Carefully review the payment info and submit payment.
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Get a confirmation email and see the updated account balance.
Payments made through SmartHub before 6:00 pm post to your account same day. It’s fast, secure, and convenient!
Tips to Avoid Late Fees
To avoid late fees on your High West Energy electric bill, make sure to pay the total amount due by the due date printed on your monthly statement. Late fees are 1.5% applied 20 days after the billing date.
Pay a few days early to account for processing time if paying by mail. Online payments post instantly when you pay through SmartHub.
You can also set up recurring auto-pay through SmartHub to have payments automatically drafted from your bank account each month. Just log into your SmartHub account to get started. This prevents late payments.
Get Assistance from High West Energy
If you need help with your electric service, have billing questions, or want to learn about energy efficiency programs, contact High West Energy’s team:
- By phone at 307-245-3261
- Online through the SmartHub Message Center
- In person at the Pine Bluffs office
Check the High West Energy website for outage info, account management, and paying your bill online 24/7 using SmartHub!
Pay Electric Bill Online with SmartHub
As a member-owned cooperative, High West Energy strives to provide reliable electricity to homes and businesses across southeast Wyoming. Paying your bill by the due date ensures uninterrupted service. SmartHub offers the ultimate convenience – easily pay your High West Energy electric bill online or via mobile app anytime, anywhere. Follow the instructions to get signed up with SmartHub and start managing your electric account online today!
Register your SmartHub account
Locate your new account number (instructions below) and get registered!
Getting started with SmartHub is as easy as 1-2-3!
As you work down this page, you’ll complete the following checklist and be on your way to managing your account like never before! Make payments, report service interruptions, monitor usage, and save the planet.
High West Energy EV Ribbon Cutting 2023
What month does high west energy have a high electricity bill?
The highest residential electric rates and the highest average bill at High West Energy occur in January. Always verify you can get service from the provider and be aware that electricity bills can be higher in this month.
Does high west offer EZ Pay?
Use EZ Pay! Pay with EZ Pay! As part of High West’s ongoing commitment to making new choices available to members, we are proud to offer EZ Pay, a program where residential members can prepay for their electric service.
How do I settle a patronage account at high west energy?
A representative of the estate should contact High West Energy at 307-245-3261 to settle the patronage account. Visit www.highwest.coop for more information. Cooperative members share in the ownership, construction, maintenance, and prosperity of High West Energy. When financial conditions allow, members receive patronage dividends.
How much does high west energy cost per kilowatt hour?
High West Energy’s consumers, on average, purchase electricity for 14.38 cents per kilowatt hour.
Does High West Energy offer net metering?
High West Energy allows customers to participate in net metering programs. This makes it cheaper for people to install solar and other electricity options as they have the ability to sell excess megawatt hours back into the grid.
What is a high West Energy Allocation?
An allocation is made annually for each member, based on the amount of electricity purchased by the member the previous year. An allocation is the member’s share of the amount of net margins High West Energy sets aside into a separate account to be used as operating capital for reliability improvements and maintenance over a period of years.