Convenient Options for Paying Your Hibbing Public Utilities Bill

Having reliable electric, natural gas, water, and steam services is essential for homes and businesses in Hibbing, Minnesota. As the city’s municipal utility provider, Hibbing Public Utilities (HPU) offers various payment methods to make it easy for customers to pay their utility bills.

HPU understands that customers lead busy lives. They aim to provide flexible billing and payment options to meet different needs and preferences. From online payments to auto-debit programs HPU has a solution to fit your lifestyle.

Online Bill Pay

The fastest and most convenient way to pay your HPU bill is through their online bill pay system. Simply visit hpuc.com/pay-your-bill and click on the “Pay My Bill Online” button.

You’ll need to set up a free account with your HPU customer number, email address, and password. Once registered, you can securely view your balance and due date at any time. The online portal stores your payment information to streamline future transactions.

Online payments post instantly to avoid late fees You can also opt for paperless billing and set up autopay Managing your HPU account online is easy and efficient.

Pay by Phone

To pay your HPU bill over the phone, call 218-262-7734 during regular business hours, Monday through Friday from 7:30 AM to 4:00 PM. The automated phone system can also take payments anytime outside normal hours.

Have your customer account number and payment details ready Payments made by phone get processed and applied to your account right away This method is quick if you prefer speaking with a live agent,

Automatic Bank Draft

One of the most convenient billing programs offered by HPU is the automatic bank draft option. This automatically withdraws the amount due each month directly from your checking or savings account.

To enroll, complete an authorization form with your account details and submit a voided check. On the monthly due date, your bill payment will debit without any additional action needed. This prevents late payments.

Pay by Mail

HPU still accepts bill payments sent through the mail for customers who prefer paying with a paper check or money order. Simply fill out your payment coupon, enclose the amount due, and mail to the address printed on your statement.

Allow 5-7 business days for mailed payments to process. Payments must be received before the due date to avoid late fees. Mail delays can cause issues, so online options are recommended for reliability.

Authorized Payment Locations

For added convenience, HPU allows customers to pay utility bills at authorized third-party payment locations around Hibbing. Many retailers like Walmart and Super One Foods accept in-person payments.

Visit hpuc.com/pay-your-bill for an up-to-date list of payment locations near you. Take your bill to the customer service counter and they can process your payment right there.

Budget Billing Program

HPU offers a Budget Billing program to even out payments over the entire year. This prevents seasonal spikes in your utility bills. Your account history determines an average monthly payment amount to maintain over the next 12 months.

At the end of each year, your account is reviewed and the payment amount recalculated for the next 12 months. Contact HPU to enroll in Budget Billing and enjoy consistent bill amounts.

Financial Assistance

For customers facing financial hardships, HPU partners with local assistance agencies to help pay utility bills. Programs like HeatShare and Energy Assistance help cover all or part of your bill based on eligibility. Contact HPU for details on enrolling.

Managing utility payments can be a headache amidst your busy schedule. HPU offers a range of billing and payment options to simplify the process. Pay your HPU bill conveniently online, by phone, automatically, and more. Their flexible programs help you pay bills on time, stay within budget, and avoid service disruptions.