Simplifying Medical Bill Payments with HH Physicians Network

As healthcare costs continue to rise, managing medical bills can be a headache for patients. Fortunately, HH Physicians Network offers a convenient online bill pay system to view and pay your provider bills in one place. In this article, we’ll walk through everything you need to know about using the HH Physicians Network online bill pay to easily handle your medical bills.

Overview of HH Physicians Network

HH Physicians Network is part of the larger Huntsville Hospital Health System based in Huntsville, Alabama. This network includes over 800 primary care providers and specialists practicing at dozens of clinic locations across North Alabama and Southern Tennessee.

When you receive care from an HH Physicians Network provider, you’ll get a separate bill from the physician office in addition to any hospital or facility charges. The physician bill includes costs for the provider’s services, office visit fees, and any lab work or testing ordered.

Benefits of Online Bill Pay

HH Physicians Network offers an online bill pay system to view and pay your outstanding provider balances quickly and securely. Here are some key benefits of using the online bill pay:

• Consolidated Bills: See all your outstanding HH Physician Network bills in one place. No more sorting through multiple statements.

• Payment History: Your payment history for the past 24 months is maintained so you can easily track payments.

• Secure Payment Safely pay bills directly from your bank account or credit card

• Email Notifications: Get email notices when new bills are available and when payments are processed.

• Go Paperless: Reduce clutter and mail by opting out of mailed paper statements.

• Mobile Access: Pay bills on-the-go from your smartphone or tablet.

How to Access Online Bill Pay

Follow these simple steps to access and use the HH Physicians Network online bill pay:

1. Visit Payment Website: Go to hhsys.mysecurebill.com. This is the secure payment website.

2. Login or Register: First-time users need to register for an account. Click “Register Now” and enter your account number, name, email address, and create a password. Existing users can simply login with their email and password.

3. View Bills: Your outstanding physician bills will be displayed. Click any bill to view additional details like the balance, services, and dates.

4. Make Payment: Select a bill and click the “Pay Now” button. Enter your payment amount and method. Payments can be made directly from a bank account or credit/debit card.

5. Confirm Payment: Review the payment details and confirm to complete the payment. You’ll see a payment confirmation message when finished.

Easy as that! The online bill pay allows you to view, manage and pay your HH Physician Network medical bills entirely online 24/7.

Payment Methods and Processing

The HH Physicians Network online bill pay system accepts Visa, MasterCard, Discover, American Express, checking account, or savings account for payments.

Payments made before 5:00 pm CST on business days are processed same day. Payments received after 5:00 pm CST are processed the next business day. You can also set up recurring auto-payments.

Billing Questions and Customer Support

If you have any questions about your physician bills or need assistance with the online bill pay system, HH Physicians Network has dedicated customer support:

• Phone: Call (256) 265-7090 between 8am to 5pm CST on weekdays to speak with a billing representative.

• Email: Email questions to [email protected]. A representative will respond within 1 business day.

• Online Chat: Live chat with a billing rep during business hours when logged into online bill pay. Look for the chat widget.

• In-Person: Visit any HH Physicians Network location in-person for billing help.

The billing team can answer questions about your statements, set up payment plans for larger balances, check the status of payments, handle billing disputes, and troubleshoot any issues with online bill pay access.

Signing Up for Health Statements

In addition to paying bills online, you can also enroll to receive digital health statements through the HH Physicians Network patient portal. Health statements outline the services, diagnoses, lab tests, and clinical notes from your visits.

Sign up during registration or check the health statement option under your account settings once logged into online bill pay. You’ll get an email when a new health statement is available to view and download from the portal.

Going Paperless

Reduce paper clutter and switch to paperless billing for your physician bills. On the website, you can opt out of mailed paper billing statements and exclusively receive eBills through email and the online bill pay account.

To enroll in paperless billing:

1. Login to online bill pay
2. Click on “My Profile”
3. Check the box to “Go Paperless”
4. Agree to Terms and Conditions
5. Save Changes

After enrollment, you’ll only get eBills for new statements rather than paper statements in the mail.

Automatic Payments

For hands-free payments, you can set up automatic payments through the online bill pay system. This securely pays your bills automatically each month with your default payment method.

To set up automatic payments:

1. Login to online bill pay
2. Select “Recurring Payments”
3. Enter payment amount
4. Choose frequency
5. Pick payment method
6. Save

Automatic payments avoid late fees and free up time spent manually paying bills every month.

Mobile Payments On-the-Go

Don’t let traveling get in the way of paying medical bills. The HH Physicians Network online bill pay offers a mobile-friendly website and iOS/Android app so you can easily manage medical bills on your smartphone or tablet too.

The mobile bill pay allows you to:

• View recently posted bills
• Make one-time payments
• Set up recurring payments
• Store payment methods
• Access billing history
• Update your account

Search for “HHsys Bill Pay” on the App Store or Google Play to download the app free. With mobile access, you can pay a bill anytime, anywhere!

Financial Assistance Resources

If you’re struggling to pay your medical bills, HH Physicians Network offers financial assistance programs for patients in need:

• Payment Plans: Set up monthly payment plans interest-free to pay large balances over time.

• Discounts: Uninsured or underinsured patients may qualify for significant discounts.

• Hardship Applications: Apply for bill forgiveness based on income, expenses, and assets.

Visit hh.health/financial-assistance to learn more about available financial assistance programs and how to apply.

Your Medical Bill Pay Simplified

Dealing with healthcare bills doesn’t have to be painful. The HH Physicians Network online bill pay provides a fast, easy way to take control of your medical payments. Consolidate your bills in one place, securely pay online 24/7, go paperless, set up automated payments, and get billing help when needed.

Sign up for online bill pay today to simplify and streamline your medical payments!