How to Pay Your Henry County REMC Electric Bill

Henry County REMC provides reliable electric service to homes and businesses across parts of Indiana. As a customer, you receive monthly electric bills that must be paid on time. Henry County REMC offers several ways to pay your bill conveniently.

This guide will outline the various payment options available through Henry County REMC to cover your monthly electric costs

Online Bill Pay

The fastest and easiest way to pay your Henry County REMC electric bill is through online bill pay. You can access the online payment portal anytime at henrycountyremc.smarthub.coop.

To log in, enter your Henry County REMC account number and the last name on the account. You can then view your balance and make a payment.

The online system accepts Visa, Mastercard, Discover, American Express, or electronic check payments. Your payment will be instantly processed when submitted.

You can also set up recurring payments through the online portal to have your bill paid automatically each month.

Pay By Phone

Henry County REMC offers a 24/7 automated phone payment system. To use it, call 800-248-8413 and select option 2.

You’ll need to enter your Henry County REMC account number and payment amount. The system will guide you through entering your credit/debit card details or electronic check information.

At the end, you’ll receive a confirmation number for your records. Phone payments are processed instantly.

Pay By Mail

To pay your electric bill by mail, send a check or money order to:

Henry County REMC
PO Box D
New Castle, IN 47362

Include your account number on the payment. Allow 5-7 business days for mailed payments to be received and processed.

Pay In Person

You can pay your Henry County REMC bill in person at the REMC headquarters located at:

3400 S State Road 3
New Castle, IN 47362

The office is open Monday-Friday from 7:30am-4:30pm. Stop by anytime during business hours to pay with cash, check, or credit/debit card. An after-hours drop box is also available outside the office.

Budget Billing

For predictable monthly bills, sign up for Henry County REMC’s budget billing program. You’ll pay a fixed amount each month based on your average usage.

Contact Henry County REMC customer service at 800-248-8413 to enroll in budget billing. There is no fee to participate.

Payment Assistance

If you’re struggling to pay your electric bill, Henry County REMC partners with local groups that provide financial assistance.

To find out if you qualify for bill payment help, contact Henry County REMC’s member services team at 800-248-8413.

Avoid Late Fees

Henry County REMC bills are due around the 10th of each month. A late fee of 5% applies to past due balances.

Pay your bill on time to avoid penalties. If you may be late, call Henry County REMC right away – they may be able to waive the fee.

Prepaid Electric Service

With Henry County REMC’s prepaid program, you pay ahead for electricity and get alerts when your balance is low. No credit checks or deposits required.

Learn more about prepaid electric service at hcremc.com/member-services/billing-payment.

We’re Here to Help

From online payments to budget billing, Henry County REMC offers flexible options to pay your electric bill conveniently. Contact customer service if you have any other questions. Let us power your life!