Getting a medical bill in the mail can be stressful and confusing. Today, many healthcare providers are using online patient portals to allow for easy access to your medical bills and payments. Hendricks Regional Health offers MyChart, an online tool for viewing billing statements making payments, and managing your medical accounts.
In this article, we’ll explore the key features of paying your Hendricks Regional Health medical bills through MyChart and provide tips for handling your medical payments online.
Getting Started with MyChart
MyChart is the patient portal used by Hendricks Regional Health in Indiana for their network of hospitals and clinics. To get started with MyChart, you simply need to create an account online or through the mobile app.
When you have an upcoming appointment or procedure be sure to ask for your MyChart access code from the hospital or clinic staff. This will link your MyChart account to your medical record and billing accounts.
Once your account is set up, you can view visit summaries, test results, request prescription refills, email your doctor, and more. Most importantly for billing purposes, you can view and pay your medical bills right through MyChart’s online platform.
Understanding Your Medical Bills in MyChart
All of your Hendrick Regional Health billing statements will be visible in the Billing section of MyChart. Here you can view any outstanding balances, charges for past visits, and current statements that need payment.
Medical bills can be very confusing with complex codes, medical jargon, and vague descriptions. MyChart makes it easier by clearly labeling:
- The date of service – When you had your doctor visit, test, or procedure
- Provider – Which doctor or facility provided the care
- Description – A summary of the medical service, e.g. office visit, x-ray, emergency room
- Charges – How much you owe for that particular service
If you have questions on any charge or description, you can call the billing department directly for clarification. They can explain the specifics in a language you understand.
Paying Your Medical Bills Through MyChart
The key benefit of MyChart is the ability to pay your Hendricks Regional Health medical bills entirely online through the portal. You have a few convenient options:
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Pay Now – Make one-time payments on specific statements by debit/credit card or e-check.
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Payment Plan – Set up scheduled payments over time if you can’t pay the balance in full.
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Saved Payment Method – Store your payment information securely in MyChart for future transactions.
When you make a payment in MyChart, you will receive an email receipt confirming the payment details, date, account, and visit. You can also view your full payment history to track payments made over time.
Billing Accounts and Guarantors in MyChart
Understanding a few key terms will help you manage your medical bills through MyChart:
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Visit Account – This is how charges are grouped in MyChart, usually representing a single visit or encounter with Hendrick Regional Health. You may have multiple visit accounts.
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Guarantor – The person financially responsible for paying the charges, typically the patient or policy holder. The guarantor is listed on each statement.
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Family Access – If you have access to a child’s or dependent’s MyChart account, you can view and pay their bills as the guarantor through family access.
Knowing these key terms will help you understand your responsibility for the bills and charges within your MyChart account.
Signing Up Without an Account
If you don’t have a MyChart account set up yet, you can still access billing statements and make payments as a guest through the MyChart Pay Now portal. This allows you to look up statements by:
- Patient account number
- Patient name
- Guarantor account number
- Guarantor name
While the guest pay option allows you to make one-time payments, signing up for a MyChart account is best to store payment information and manage bills over time.
Handling Medical Debt and Financial Assistance
Unfortunately medical expenses can pile up quickly these days. If you are struggling with debt, MyChart provides a few options:
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Payment Plans – Set up monthly installments to pay off your balance over a period of time. Hendricks Regional Health offers flexible payment plans tailored to your budget and debt amount.
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Financial Assistance – Based on financial need, the hospital offers discounted or free care. You can submit an application through MyChart Support.
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Collections – If your account becomes severely past due, it will be sent to a collections agency. You can then work with the agency to resolve the debt through payment plans or settlements.
Always reach out to the Hendricks Regional Health billing department for help if you anticipate problems paying your medical bills. The sooner you ask for help, the more options will be available to manage the debt effectively.
Key Takeaways for Paying Medical Bills on MyChart
Managing and paying your medical bills through MyChart is simple, fast, and reduces the stress of dealing with billing statements in the mail. Key takeaways include:
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Set up a MyChart account to access statements and payment tools.
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Review billing charges and descriptions to understand what you’re paying for.
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Pay bills online by card, e-check, or payment plan.
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Save payment details for future transactions.
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Reach out for financial assistance if needed.
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Use guest pay if you can’t create an account.
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Contact the billing department with any questions.
Online medical bill pay through MyChart puts you in control of your healthcare payments. Be sure to sign up and take advantage of the convenient billing and payment management options. Healthcare billing can be complex, but MyChart makes it easier.
Have you used an online patient portal to manage your medical bills? Share your experiences and tips in the comments!
Hendricks Regional Health Orthopedics
FAQ
Who is the CEO of Hendricks Regional Health?
Is Hendricks Regional Health a nonprofit organization?
What services does Hendricks regional health offer?
Hendricks Regional Health offers services for various aspects of midlife health, including perimenopause, menopause, pelvic discomfort, sexual dysfunction, uterine fibroids, heart disease and osteoporosis, colonoscopies, mammograms, and more. Mammograms are crucial for breast cancer detection and prevention.
How do I make a payment at Hendrick service center?
If you have questions or technical difficulties, please call customer service at 325-670-2437. We accept cash, checks and all major credit cards. Payment can be made in person at Hendrick Service Center (4310 Buffalo Gap Road inside the Mall of Abilene) or at any of the admissions areas or pay online.
How do I get to Hendricks regional health?
Hendricks Regional Health is located on the right side of the road. Travel north on Indiana State Road 267. Turn right onto U.S. 40. After 2.9 miles, turn left onto Dan Jones Road. Travel for 2.4 miles and turn right onto U.S. 36. Turn left into Hendricks Regional Health Avon. Take I-74 West. Exit at number 73A.
How long does it take to get a refund from Hendrick Medical Center?
Any personal overpayments will be refunded within 30 days. Hendrick Health Business Services bills and collects in a timely manner for services provided by Hendrick Medical Center, adhering to all billing and collection rules established by Medicare, Medicaid, third party carriers and all local, state and federal government agencies.
What is business services at Hendrick Medical Center?
The Business Services staff at Hendrick Medical Center provides: Face-to-face customer service by meeting with customers who visit our office at the Hendrick Service Center. Holiday closings are New Years Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas.
How do I get an estimated cost for a procedure at Hendricks?
Our health system continues to grow to meet the needs of our community. To receive an estimated cost for an upcoming procedure at Hendricks, click here to access our online patient estimator tool. Or, call (317) 745-3549 from 8 a.m.–4:30 p.m. Monday through Friday.