How to Pay Your Heber Light & Power Bill Online, by Phone or In-Person
Heber Light & Power (HL&P) makes paying your monthly electric bill quick and convenient. As a public power utility owned by the community it serves HL&P offers multiple payment options to fit any schedule or preference. Read on to learn how to pay your HL&P electric bill through the online portal, by phone by mail, or in-person.
Ways to Pay Your Heber Light & Power Bill
HL&P offers residential and business customers various ways to pay each month:
Online Payments
The fastest way to pay is on the HL&P online portal at heberpower.smarthub.coop. You can securely view statements, check balances, and make payments anytime.
Key features include:
- Payment processing in real-time
- Saving payment accounts for faster checkout
- View billing and payment history
- Sign up for paperless e-bills
- Pay multiple accounts
Phone Payments
Call HL&P at 435-654-1581 and select the “Pay by Phone” option. You can pay using automated prompts without speaking to a representative.
The system is available 24/7 to process credit, debit or e-check phone payments.
Mail-In Payments
Detach and enclose the payment stub from your paper bill with a check or money order. Send to the remittance address printed on your statement. Allow 5-7 days to process.
In-Person Payments
Bring your billing statement to pay by cash, check, or money order at the HL&P office during business hours:
Heber Light & Power
31 South 100 West
Heber City, UT 84032
Bank Auto-Payments
Enroll in recurring monthly payments directly drafted from your checking or savings account. Complete HL&P’s auto-pay authorization form to get started.
Convenience Fees
HL&P utilizes a secure third-party processor for online and automated phone payments. The processor charges a small transaction fee for the convenience of fast electronic payments. However, there are no fees for auto-draft, mailed, or in-person payments.
The convenience fees are:
- $1.95 per online transaction
- $2.50 per phone payment
So online and phone payments cost slightly more, but allow instant processing and tracking.
Step-by-Step Guide to Paying Online
Ready to pay your Heber Light & Power bill online? Just follow these simple steps:
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Visit heberpower.smarthub.coop
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Click “Pay / View Bill”
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Select your account type: residential or commercial
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Enter your 10-digit HL&P account number
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Choose your payment method and enter details
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Enter amount to pay
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Review payment info and submit
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Save or print the confirmation page
Your payment will process instantly, so your account balance is updated right away. You can also view billing history and set up automatic payments in your online account.
Paying by Phone
To make an automated phone payment, simply:
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Call HL&P at 435-654-1581
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Select the “Pay by Phone” option
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Enter your 10-digit account number
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Follow prompts to enter your payment info
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Write down the confirmation number at the end
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Payments post to your account within 1 business day
Helpful Payment Tips
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Double check account numbers to prevent misdirected payments.
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Save payment accounts online for faster checkout.
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Notify HL&P if your mailing address changes.
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Contact customer service if your power is disconnected.
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Sign up for paperless billing to access statements online.
Benefits of Paying Online or by Phone
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24/7 access from your computer or mobile device
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Real-time processing avoids late fees
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Payment tracking and account management
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No need to write and mail checks
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Customer service available during business hours
With user-friendly online and automated phone payment options, HL&P makes it easy to pay your bill from home. Avoid the post office or a trip to the utility office by paying online or by phone anytime it’s convenient for you.
Managing Your Heber Light & Power Account Online
Through the online portal, you can also:
- View electric usage and billing history
- Update your contact information
- Sign up for outage text alerts
- Go paperless with e-bills
- Monitor daily usage with smart meters
So it’s your one-stop shop for managing your HL&P electric account!
Apply for Service, Start/Stop Service Online
New customers can submit electric service applications online to set up an account with HL&P. Existing customers can request service connection, disconnection, or transfers through the online portal as well.
Compare Electric Rates and Programs
You can view HL&P’s current residential and commercial electric rates on your online account. Compare costs for general service, irrigation, and EV charging.
The portal also outlines special programs like net metering for solar, bill assistance, and energy efficiency rebates. Review all the ways HL&P provides value as a community-owned, not-for-profit utility.
Key Takeaways for Paying Your Heber Light & Power Bill:
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Pay instantly online or by phone anytime 24/7.
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Auto-pay or mail-in options also available without fees.
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Manage your electric account online.
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Check energy usage and billing history.
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Contact customer support with questions.
As a valued part of the communities it serves, HL&P offers payment flexibility and account management tools. Paying your bill swiftly online avoids late fees and keeps your electric service worry-free.
How can we help you?
For questions regarding your account, contact us at 435-654-1581
To report an outage, contact our dispatch center at 435-654-2913
To report issues fill out the form below
Please report any of the following:
- A dead or injured bird near a power pole or power line.
- A bird(s) building a nest on a power pole.
- Any other instance where you feel a bird or power equipment may be in danger.
HL&P takes proactive measures to minimize avian interactions with power lines and utility infrastructure. Bird electrocutions are mitigated through framing structures with sufficient clearance and by insulating or isolating energized or grounded contacts.
Report if you notice any of the following:
1. Any tree limb growing within 10 feet of a power line.
2. Any branches or vegetation resting on power lines.
Do not attempt to trim trees near power lines!
Report if you see:
- A street light that is burnt out or blinking on and off.
- A damaged street light that may still be working but is broken.
HL&P does not own any street lights. We have agreements with the cities, county, and some Home Owner Associations to maintain them. We do not treat street light issues as emergencies. We schedule maintenance as needed and appreciate customer reports of street light issues.
Heber Light and Power June 2020 Business of the Month
FAQ
How much does heber light and power charge per kilowatt hour?
When does Heber Light & Power have a high electric bill?
Heber Light and Power residential electric rates are highest in January and the highest average bill is in November. Heber Light and Power produces 6,314.22 megawatt hours of electricity from the use of hydroelectric power, making Heber Light and Power 167th out of 3517 electric suppliers in the United States.
How much does Heber light & power cost?
The average bundled price of electricity for customers of Heber Light and Power is 11.24 cents per kilowatt hour (¢/kWh). What cities does Heber Light and Power have customers in to?
How do I contact Heber Light & Power?
The Heber Light and Power phone number is (435) 654-1581. How many power plants are owned by or associated with Heber Light and Power? Heber Light and Power is associated with or owns 3 power plants. What is the average bundled electricity rate for Heber Light and Power customers?
Does Heber Light & Power monetize my data?
We safeguard your data and do not monetize it or improperly share it. For more detailed information, please review our Privacy Policy. Heber Light & Power is a community owned electric utility established in 1909 by Heber City, Midway City, and Charleston Town.
Who is Heber Light & Power?
Heber Light and Power is the 15th largest electricity company out of 47 electricity companies in the state based on total megawatt hours sold. H eber Light and Power allows consumers to take part in net metering programs.