A Helpful Guide to Paying Your Harris County MUD Utility Bill

Having access to safe, reliable water and sewer services is essential for any Texas home. Paying your monthly municipal utility district (MUD) bill in Harris County is quick and easy when you understand the process. This guide covers reading your bill, payment options, due dates, assistance programs, and tips to lower your charges.

Understanding Your Harris County MUD Utility Bill

When you receive your monthly MUD statement take a moment to review these key sections

• Account Information – Includes your MUD account number, service address, billing date, due date, total amount due and any past due balance.

• Service Period – Shows the dates the bill covers, typically around 30 days

• Previous Balance – Any past due amount carried over from your prior utility bill.

• Utility Charges – Breakdown of your current water sewer, trash collection and other utility fees.

• Meter Readings – Your previous and current meter readings for calculating usage.

• Billing History – Payment details for the past 12 months. Verify accuracy.

• Message Area – Important notifications like rate changes, conservation programs, holiday schedules, etc.

Understanding the details allows you to monitor your monthly utility usage and what you owe your MUD. Contact Customer Service with any bill questions.

Payment Due Dates for Harris County MUD Bills

MUD utility bills are usually due around the 20th of each month. The exact due date is printed on your statement.

Payments received after the due date may incur late fees around 10% of the balance due. Service can be disconnected if a bill is more than 60 days past due.

Setting a monthly reminder helps avoid missed payments and penalties. Pay your MUD utility bill by the due date to stay current.

Convenient Ways to Pay Your MUD Utility Bill

Harris County MUDs offer several payment options to fit your schedule:

• Online – Pay anytime via the MUD website using credit/debit cards or e-check.

• Phone – Call the MUD billing office and pay through the automated system.

• Mail – Send a check or money order to the MUD PO box. Allow 7-10 days.

• In Person – Visit the MUD office during business hours to pay by cash, check or card.

• Supermarkets – Pay at Kroger and some H-E-B locations with a payment coupon.

• Auto Pay – Set up recurring monthly payments from your bank account or credit card.

Choose the most convenient method for you each month. MUDs aim to provide bill payment flexibility.

What to Do If You Can’t Pay on Time

If you’re unable to pay your MUD utility bill by the due date, please contact the MUD office right away to discuss arrangements and avoid disconnection.

We know financial hardship can happen unexpectedly. MUDs strive to keep your water on during difficulties through options like:

• Payment Plan – Set up manageable installment payments over several months.

• Payment Extension – Request a brief due date extension if you need a little extra time.

• Bill Assistance – Apply for local utility financial aid programs if you qualify.

• Leak Adjustment – Receive a one-time credit for qualifying leaks that are repaired.

Notify your MUD promptly if you foresee issues paying on time. Their goal is maintaining continuous utility services.

Reducing Your Monthly MUD Utility Bill

If your utility bills seem high, there are ways to lower your charges:

• Review usage on your bill and monitor for spikes. Check for leaks.

• Install low-flow aerators and showerheads to conserve water.

• Set sprinklers to run early morning or evening to reduce evaporation.

• Run full loads of laundry and let dishes air dry to limit water waste.

• Take 5 minute showers instead of baths to lower hot water usage.

• Utilize LED bulbs and EnergyStar appliances to reduce electric costs.

• Compost food scraps rather than using the garbage disposal to decrease sewer fees.

With a few adjustments around your home, you can decrease utility consumption and enjoy lower monthly bills. Contact your MUD for additional conservation tips.

Helpful Resources for MUD Customers

Your local municipal utility district offers many resources to best serve customers:

• Online Account Access – Review bills, make payments and track usage 24/7.

• Billing FAQs – Answers to common MUD billing and payment questions.

• Rates Information – Details on current MUD water, sewer, trash and other utility rates.

• Conservation Tips – Ways to reduce utility usage and lower monthly bills.

• Contact Information – Available by phone and email during office hours.

Please reach out to your MUD’s customer service team with any questions or needs! They are here to help.

Key Takeaways for Paying Your MUD Utility Bill

• Carefully review your monthly MUD utility bill to understand what you owe.

• Payment must be received by the due date, typically around the 20th, to avoid late fees.

• Pay online, by phone, mail, in person or at grocery stores. Multiple options for convenience.

• Notify the MUD office promptly if unable to pay on time to discuss arrangements.

• Monitor usage and adjust habits to decrease consumption and lower monthly charges.

• Access your account and helpful resources online through the MUD website.

Paying your Harris County municipal utility district bill is fast and easy when you know the process. Please contact your MUD’s stellar customer service team with any questions!