Having reliable water service is essential for every home and business As a customer of Harper Woods water utility, paying your water bill on time each month is important to avoid late fees or disruption of service. The City of Harper Woods offers convenient online payment options to pay your water bill from home or on the go
In this article, we’ll cover everything you need to know about paying your Harper Woods water bill online through the city’s website and BS&A online portal.
Harper Woods Water Utility Overview
The City of Harper Woods provides water service to residential and commercial customers within city limits. The water utility is part of the city’s Department of Public Works (DPW).
Key facts about Harper Woods water service:
- Services around 5,000 residential and business accounts
- Water sourced from the Great Lakes Water Authority
- Bills issued monthly
- Due dates around the 10th of each month
- Various payment options available
Maintaining a current water account through on-time payments allows ongoing water service at your home or business.
Online Water Bill Payment
Paying online is the fastest, most convenient way to pay your Harper Woods water bill. The city offers online payments through their website and through the BS&A online portal.
Paying Online Through City Website
To pay your water bill on the City of Harper Woods website:
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Click on “Pay Water Bill”
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Select “Pay Water Online”
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You will be redirected to the BS&A online payment portal
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Follow prompts to enter your account number and complete payment
Paying Online Through BS&A Portal
You can also access the BS&A online payment site directly at bsaonline.com.
On the BS&A portal:
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Select “City of Harper Woods”
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Click “Utility Billing Payments”
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Enter your 10-digit account number
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Select payment amount and complete card or eCheck info
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Review and submit payment
Online payments through the city website or BS&A portal are fast, secure, and convenient. Payments post instantly to your water account. You’ll have peace of mind knowing your bill is paid on time.
Paying by Phone
In addition to online payments, you can pay your Harper Woods water bill by phone using the automated payment system.
To pay by phone:
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Call (313) 343-2526, the city’s automated water bill payment line
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Enter your 10-digit account number
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Select payment amount
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Choose credit card or eCheck payment method
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Enter payment information on the automated system
The automated phone payment system is available 24/7 for your convenience. Payments post to your account the next business day.
Paying by Mail
If you prefer to pay your water bill by check, you can mail your payment to:
City of Harper Woods
Water Utility Payment
19617 Harper Ave.
Harper Woods, MI 48225
Please include your payment stub or write your 10-digit account number on the check to ensure proper crediting to your account. Allow 5-7 business days for mailed payments to process.
Paying in Person
You can also pay your water bill in person at Harper Woods City Hall:
City of Harper Woods City Hall
19617 Harper Ave.
Harper Woods, MI 48225
City Hall is open Monday-Friday, 8:30am-4:30pm. In-person payments can be made by cash, check, money order, or credit/debit card.
Understanding Your Water Bill
When you receive your monthly Harper Woods water bill, it will include useful information like:
- Account number
- Service address
- Billing period
- Meter readings
- Water usage for the month
- Water rates
- Amount due
- Due date
The usage and meter readings allow you to monitor your household or business’ water consumption from month to month. Make sure your name, address, and contact information on the bill are up to date.
Compare your usage to previous months to detect any spikes that may indicate leaks. Contact the water department if you have any questions about charges on your bill.
Avoid Late Fees and Shut Offs
Harper Woods water bills are due around the 10th of each month. If your bill is not paid by the due date, a 10% late penalty applies.
After 60 days of nonpayment, your water service may be shut off. A $50 fee is charged for shut offs.
To avoid late fees or shut offs:
- Pay your water bill on time each month
- Contact the water department before the due date if you need assistance
- Set up reminders to stay on track with payments
- Enroll in automatic payments
Keeping your account current ensures ongoing water service. Communicate right away if you are struggling to pay.
Payment Assistance Programs
If you are having difficulty paying your water bill, Harper Woods offers programs that may be able to help, including:
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Payment arrangements – Set up a payment plan for past due balances.
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LIHWAP assistance – Low Income Household Water Assistance Program can help pay a portion of the bill.
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Leak adjustment policy – One-time adjustment if a leak caused higher usage.
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Senior discount – Reduced rates for seniors 65+.
Contact the water department to learn more about qualification requirements and applying for these programs.
Moving or Starting/Stopping Service
If you are moving within Harper Woods, submit a water service transfer request to seamlessly transfer service to your new address.
For service termination, contact the water department at least 3 days before your move date to schedule shut off. A final meter reading will be taken.
New customers can contact the water department to initiate new water service at their home or business. Standard deposits apply.
Customer Service Contacts
For billing questions, water service requests, or account updates, contact the Harper Woods water department:
Phone: (313) 343-2526
Email: [email protected]
Office Hours: Monday-Friday, 8:30am-4:30pm
Address:
19617 Harper Ave.
Harper Woods, MI 48225
The water department can also be reached through the city website contact page.
Stay on top of your water payments to ensure ongoing service to your home or business. Pay online, by phone, mail or in person. Reach out for assistance programs if needed. Maintaining your water account is easy with Harper Woods’ convenient electronic payment options.
Paid Waterbill in pennies
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