How to Pay Your Hardin County Water District 2 Bill Online

Hardin County Water District 2 (HCWD2) provides water service to residents of Elizabethtown, Kentucky and surrounding areas. If you live in their service area, you likely receive a monthly bill for water usage that must be paid on time. HCWD2 offers multiple ways for customers to pay bills conveniently through their website. This guide will walk through creating an online account, reviewing bills, setting up auto-pay and more for easy HCWD2 bill payment.

Getting Started with Online Account Access

The fastest option for paying your HCWD2 water bill is to set up an online account This allows you to view billing details, make one-time payments or enroll in recurring auto-pay

To register for a new account:

• Go to hcwd2authoritypaycom

• Click “Create Account” and enter your account number and CID from your latest bill

• Provide your name, email address and create a password

• Verify your account via email to complete registration

Once your online account is activated, you’ll have full access to bill details and payment options.

Payment Methods Offered by HCWD2

With an online account, Hardin County Water District 2 provides several ways to pay your water bill:

• Online – Pay by credit/debit card or eCheck via the customer portal

• Phone – Call 270-737-1056 to pay over the phone

• Mail – Send a check or money order to the address on your bill

• In person – Visit the HCWD2 office at 1951 West Park Rd in Elizabethtown

• Auto-pay – Enroll in recurring payments from a checking/savings account

Having multiple payment choices makes managing bills convenient based on your preferences.

Viewing & Understanding Your HCWD2 Water Bill

After logging into your online account, you can view current and past water bills to understand the charges. Key details on your HCWD2 bill include:

• Account number and service address

• Meter number

• Billing date and due date

• Previous balance if applicable

• Water usage and sewer charges

• Base service fees

• Total amount due

Reviewing the bill regularly allows you to monitor your household’s water consumption and catch any billing errors.

Setting Up Auto-Pay for HCWD2 Bills

For maximum convenience, Hardin County Water District 2 lets customers enroll in auto-pay to have bills paid automatically each month.

To enable recurring payments:

• In your online account, select “Auto Pay”

• Choose either a credit/debit card or checking/savings account

• Enter your payment details

• Specify the date for withdrawals

With auto-pay in place, your HCWD2 water bill is paid on time without any effort required. You’ll avoid late fees and service disruption.

Going Paperless with HCWD2 Billing

Along with auto-pay, HCWD2 offers the option to go paperless and receive water bills electronically instead of by mail.

To set up paperless billing:

• In your online account, find the “E-Billing” section

• Select “E-Billing Registration & Enrollment”

• Enter the email address to send bills to

• Confirm your email address

Going paperless with HCWD2 allows faster bill delivery while reducing environmental impact. You’ll get an email notification each month as soon as your bill is ready to view and pay online.

Getting Account Alerts from HCWD2

Another useful feature offered in the HCWD2 customer portal is custom account alerts. You can configure alerts to be notified by email or text message when:

• Your bill is generated
• Payment is confirmed
• Payment is missed/failed
• Balance reaches a certain threshold
• Service is at risk of disconnection
• Leak or high usage detected
• Account changes occur

Alerts provide peace of mind that you’ll stay on top of account activity without having to excessively log in to check.

Payment Support Options from HCWD2

If you need help with your online account, have billing questions or payment issues, HCWD2 provides a few options:

• Call 270-737-1056 during business hours
• Email [email protected] for billing inquiries
• Visit the HCWD2 office at 1951 West Park Rd in Elizabethtown

Friendly and knowledgeable staff can assist with payment troubleshooting, account management, service problems and any other needs.

Additional Ways to Pay Your HCWD2 Bill

For quick, one-time payments without an online account, HCWD2 offers:

• Guest checkout – Pay as a guest through the online portal

• Phone payments – Call in to make a payment by credit card or eCheck

• Auto pay – Enroll in paperless auto-pay deductions

• In person – Visit the HCWD2 office to pay by cash, check or money order

The flexibility makes it easy to pay your water bill on the go as needed.

Streamlined Bill Payment with HCWD2

Hardin County Water District 2 provides their customers multiple simple options for paying water bills online, by phone, by mail or in person. Features like paperless billing, auto-pay and account alerts simplify bill management. Take advantage of HCWD2’s resources to seamlessly pay your bill each month and avoid service disruptions.