How to Pay Your Gwinnett Co Water Bill Online

Paying your water bill to Gwinnett County Water Resources is easy and convenient with their online bill pay system. This article will provide a step-by-step guide to paying your Gwinnett Co water bill online, including creating an account, making one-time payments, setting up auto-pay, and more.

Overview of Paying Water Bills in Gwinnett Co

Gwinnett County Water Resources provides water services to residents and businesses in Gwinnett County, Georgia. Customers receive monthly water bills that can be paid online, by phone, by mail, or in person

Some key things to know about paying your Gwinnett Co water bill:

• Bills are sent out monthly and are typically due 21 days after the bill date.

• You can pay online anytime or by phone 24/7 using the automated system.

• Online payments post immediately, while mailed payments can take 3 business days to process.

• Late fees apply if payment is not received by the due date.

• Service can be disconnected if a bill is more than 60 days past due.

Step 1: Create an Online Account

To pay your water bill online, the first step is to create an online account on the Gwinnett County Water Resources website. Here’s how:

• Go to www.gwinnettH2O.com.

• Click “Pay My Bill” at the top of the page.

• Select “Create Account” below the login boxes.

• Enter your account number, meter number, and email address. Your account and meter number can be found on your monthly bill.

• Create a username and password.

• Agree to the terms and conditions.

• Click “Create My Account”.

Once your account is created, you can login anytime to manage payments.

Step 2: Make a One-Time Payment

Making a one-time payment is simple with an online account:

• Login to your account.

• Click “Make Payment” on the right side.

• Enter the payment amount (or pay total balance due).

• Enter payment information and submit.

One-time payments can be made using Visa, Mastercard, Discover, check, or wire transfer. Payments post immediately after submitting.

Step 3: Setup AutoPay

For hassle-free payments every month, you can enroll in auto-pay:

• After logging in, click “AutoPay” on the right side.

• Select AutoPay by credit/debit card or bank draft.

• Enter your payment information.

• Choose the date each month to draft payments.

With auto-pay set up, your bill will be paid automatically each month on the due date.

Other Ways to Pay Your Gwinnett Co Water Bill

If you prefer not to pay online, Gwinnett County offers other payment options:

• By phone: Call 678-376-6800 and use the automated system anytime 24/7.

• By mail: Mail your payment coupon and check to the address on your bill. Allow 3 business days for processing.

• In person: Pay with cash, check or card at the Gwinnett County Water Resources office at 684 Winder Highway, Lawrenceville, GA 30045.

• Third party locations: Pay at local CheckFreePay locations such as Kroger and Walmart. Fees may apply.

• Automatic bank draft: Complete a form to authorize automatic bank account payments each month.

Tips for Managing Your Gwinnett Co Water Account

Managing your water services account is easy with the Gwinnett County customer portal. You can:

• Update your contact information

• View up to 18 months of bill payment history

• Sign up for paperless billing

• Request service connection or disconnection

• And more!

Be sure to log in regularly to manage preferences, view your usage, and stay current on payments.

Avoiding Scams and Fraud

Unfortunately, water bill scams are common nationwide. Here are tips to avoid fraud:

• Never provide personal info to unverified sources. Gwinnett County will not call or email asking for your Social Security number or financial details.

• Make payments only through official County channels such as the customer portal, by phone, mail or in person.

• Watch for fraudulent websites misspelling the County’s URL or asking for payment fees.

• If you receive a suspicious call or email about your water account, contact Gwinnett County for verification.

By following security best practices, you can pay your Gwinnett Co water bill safely and avoid scams.

Get Help with Your Gwinnett County Water Bill

If you need assistance with bill payment, managing your account, or resolving issues, Gwinnett County Water Resources customer service is available:

• Online: Submit requests through your customer portal account.

• Email: Email [email protected] for billing questions or account help.

• Phone: Call 678-376-6800 Monday-Friday 8am-5pm to speak with a customer service rep.

• In person: Visit the Gwinnett County Water Resources office at 684 Winder Hwy, Lawrenceville, GA 30045.

Whether you prefer online, automated, or personal service, Gwinnett County offers multiple ways to get help with your water bill and account. By paying on time and leveraging the customer portal, you can easily manage water services for your home or business.