Paying your water bill is a necessary task, but it can also be a time-consuming hassle. The City of Gulfport offers residents a convenient solution – fast and easy online bill payment through their user-friendly portal. Read below to learn how Gulfport utility customers can securely view statements and pay water bills digitally 24/7.
Overview of Gulfport’s Online Bill Pay System
The Gulfport Water Department provides an online bill pay system where customers can access water account details and make secure payments completely electronically Residents simply need to register for an online account tied to their utility account number. Once logged in, they can check their current balance due, view billing history, set up recurring payments and pay one-time or scheduled water bills via the portal
Gulfport’s online system is optimized for desktop and mobile access, so payments can be made anywhere, anytime. Transactions are processed instantly for real-time billing updates. By offering digital payment options, Gulfport makes managing water bills more convenient than ever.
Benefits of Paying Water Bills Online
Utilizing Gulfport’s online payment portal provides utility customers many advantages:
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Convenience – Pay anytime, anywhere 24/7 without visiting City Hall
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Efficiency – Payments processed instantly, no waiting for checks to clear
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Savings – Avoid late fees by scheduling automated payments
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Control – Manage account fully online; view balance and payment history
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Simplicity – Easy to set up account and make one-time or recurring payments
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Accessibility – Make payments via computer, tablet, smartphone
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Reliability – Website and autopay prevent forgotten/missed payments
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Customer Service – Water department staff ready to help residents by phone
Online bill pay brings together all the features customers need to easily manage water expenses.
Step-by-Step Guide to Paying Water Bills Online
Follow these simple steps to pay your Gulfport water bill electronically:
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Visit Gulfport’s Online Utility Payments website.
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Click “Register” to create a secure online account.
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Enter your utility account number and required personal information.
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Confirm your email address through the verification link sent.
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Sign in anytime using your email and password.
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Review your balance due and payment history.
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Choose a one-time payment or set up recurring payments.
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Enter payment details and submit. Your payment will process instantly.
Once registered, paying bills through the portal takes less than a minute!
Payment Options and Security Features
Gulfport offers flexibility in online payment methods:
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Credit/Debit Card – Visa, Mastercard, Discover, American Express
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eCheck – Use checking/savings account and routing number
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Mobile Pay – Apple Pay, Google Pay and more
All payments are processed through a secure connection:
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256-bit SSL encryption
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PCI DSS compliant
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Protected personal information
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No account numbers stored locally
Customers can trust their data is safe when paying online.
Tips for Managing Water Bills Through Gulfport’s Portal
Here are some tips for smooth water bill management with Gulfport’s online system:
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Sign up to receive paperless billing
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Enroll in auto-pay to avoid forgetting to pay on time
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Update contact information online if moving houses
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Schedule SMS or email reminders for due dates
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Review statements regularly and report any discrepancies
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Keep credit card on file for quicker one-click payments
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Use the mobile app to monitor your account from anywhere
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Contact utility staff for any billing questions or payment issues
Convenient Online Bill Payment for Gulfport Residents
Paying water bills has never been simpler for Gulfport residents thanks to the City’s easy-to-use online payment portal. By registering for an account, customers gain instant access to convenient billing features that save time, energy and hassle. Gulfport’s modern digital options make it seamless to view balances, schedule recurring payments, and pay water bills electronically 24/7. Leave the stamps and paper checks behind – online bill pay is the way to go!
Welcome! We are here to help.
Welcome to the City of Gulfport Utility Billing Department! Payments are accepted online, by phone, EFT- Direct Debit, or in the office with cash, check, or credit card (there is a minimum fee of $2.50 or 3.75% service fee, whichever is greater). Payments can be mailed to a lock box processing center. However, no responsibility for late fees will be assumed if payment is received late. Both locations have an overnight drop box to drop a payment by check or money order only, along with your bill stub.
Additionally, customers are welcome to come in, call, or email any issues or concerns regarding their utility bills. Requests for bill adjustments, e-billing/direct debit authorization or cancellation requests, setting up new service, and disconnecting service may be submitted to the office, by email, or mailed in. New service and disconnect requests received in the office by 5 p.m. will be scheduled as early as the following business day. All TAP fees for new construction can be paid in either office.
All services are billed monthly and become delinquent after the due date. An 11% late fee is assessed on unpaid balances not received in the office and receipted by 5 pm on or before the due date printed on the bill.
If you have questions or concerns about water quality or sewage issues, please contact PUBLIC WORKS at 228-868-5740.
Rates & Billing Cycles
2024 Rates for Outside City Limits
Gulfport Public Works – Water
How do I pay my Gulfport utility bill online?
With Gulfport’s online payment system: Make payments on Gulfport Utility Bills or Gulfport Marina Slip Rental Bills. The payment program is real-time. When you make a payment, it shows up on your account as a pending payment right then! You are now able to see two years’ worth of history on your account. Sign up for e-Billing and Notifications.
Does Gulfport have an electronic check payment option?
The City of Gulfport Utility Department announces the launch of an electronic check payment option in the online utility and marina bill payment system. Residents can easily access the payment portal 24/7 allowing for convenient bill payment at any time.
How does Gulfport’s online payment system work?
With Gulfport’s online payment system: The payment program is real-time. When you make a payment, it shows up on your account as a pending payment right then! Current and prior year account history is available. A “Contact Us” link will allow you to email the City. You can change your email address/login id quickly and easily.
What services are available at Gulfport?
The following services are available: View and pay Utility & Marina Billing accounts online. With Gulfport’s online payment system: Make payments on Gulfport Utility Bills or Gulfport Marina Slip Rental Bills. The payment program is real-time. When you make a payment, it shows up on your account as a pending payment right then!
Where can I get sanitation/recycling services in Gulfport?
For Sanitation/Recycling pick up information, times, and days please call the Public Works Department at (727) 893-1089 or visit The City of Gulfport presently purchases and receives wholesale water and waste water services from the City of St. Petersburg under a long-term wholesale water and sewer inter-local agreement.
Where does Gulfport get water?
The City of Gulfport presently purchases and receives wholesale water and waste water services from the City of St. Petersburg under a long-term wholesale water and sewer inter-local agreement. Water is purchased at a wholesale rate from the City of St. Petersburg through the Tampa Bay Water Authority.