Paying your sanitation bill to the city of Greenwood, Indiana is easy and convenient with the online bill pay options. The city offers a simple online payment portal where residents can view their account balance and securely pay their sanitation bill each month. This article will provide an overview of Greenwood sanitation billing and walk through the steps for paying online.
Understanding Your Greenwood Sanitation Bill
The city of Greenwood provides trash, recycling and yard waste collection for residents within city limits. This service is paid for through a monthly sanitation fee that appears on your utility bill. Here are some key things to know:
- Bills are issued monthly
- Services are provided by Best Way Disposal under a city contract
- Fees depend on cart size selected (95 gallon is standard)
- Bills also include sewer charges and stormwater fees
Your monthly Greenwood sanitation bill covers the cost of weekly trash pickup, bi-weekly recycling and monthly yard waste collection. These are mandatory services billed to each household.
When Are Sanitation Bills Due?
Greenwood sanitation bills are due on the same day each month. Previously the due date would vary, but now it is standardized to a set calendar day.
For example, your bill could be due on the 15th of every month. The due date is printed on your monthly statement.
Bills are typically sent by mail 3-4 weeks prior to the due date. But you can also access your bill 24/7 through the online portal.
Options for Paying Your Greenwood Sanitation Bill
The city offers several options for paying your monthly sanitation bill:
- Online – Pay by credit/debit card or e-check through the payment portal
- By Phone – Call the payment line at (855) 748-8520
- By Mail – Send a check or money order with your payment stub
- In Person – Pay by cash, check or money order at City Center
The online and phone payment options allow you to pay by credit/debit card or with your checking account. There are no convenience fees for these electronic payments.
How to Pay Your Bill Online
Let’s go over the simple steps to pay your Greenwood sanitation bill through the online portal
-
Visit greenwoodingov and click on “Pay My Bill”
-
Select “Sanitary Sewer and Waste Management”
-
Click “One-Time Payment”
-
Enter your 13-digit account number
-
Enter the payment amount
-
Select payment method – credit/debit card or e-check
-
Enter your payment details and submit
You will receive a confirmation email after the payment processes successfully. And the balance will update instantly on your online account.
The process is quick and easy – no need to wait on hold with phone payments. Payments made by 6:00pm process same day.
Setting Up Recurring Payments
For ultimate convenience, you can enroll in auto-pay to have your sanitation bill paid automatically each month. Simply:
- Download the e-check authorization form
- Complete with your account and banking details
- Mail to the Greenwood utility department
Once set up, your bill will be paid on the due date from your bank account. One less bill to remember!
Account Management Tips
Here are some tips for managing your Greenwood sanitation account:
- Update your contact information if you move
- Go paperless with e-bills to save money and time
- Monitor your balance and payment history through the portal
- Contact customer service with any billing questions
Also watch out for payment scams – the city will never call demanding immediate payment or personal information.
Benefits of Online Bill Pay
Paying your Greenwood sanitation bill through the online portal offers these key benefits:
- Convenience – Pay anytime, 24/7 access
- Efficiency – Takes just minutes to complete
- Security – Encrypted payment processing
- Savings – Avoid late fees by paying on time
- Simplicity – Easy account dashboard
So take advantage of the city’s online bill pay options. Have your sanitation bill paid on time each month from the comfort of your home computer or mobile device.
Frequently Asked Questions
Below are answers to some common questions about paying Greenwood sanitation bills online:
What are the fees for online payment?
There are no additional convenience fees for paying your sanitation bill online. You will simply pay the total amount due.
Can I use any credit or debit card?
Yes, you can use Visa, MasterCard, Discover or American Express cards to pay online. Debit cards with a major card logo are also accepted.
When will the payment post to my account?
Online and phone payments made by 6:00pm will process to your account the same day. Allow 1-2 business days for mail and in-person payments.
What if I lost my account number?
If you need help locating your sanitation account number, please call Greenwood utility billing at 317-865-8238.
Who do I call for billing questions?
Contact Greenwood utility billing at 317-865-8238 or [email protected] for any sanitation account questions.
Can I pay my other city bills online?
Yes! You can also pay stormwater and sewer bills to the city of Greenwood using the same online payment portal.
Pay Your Greenwood Sanitation Bill Online Today!
Paying your monthly Greenwood sanitation bill is quick and easy through the online payment portal. Avoid forgetting a payment or waiting in line by managing your account anytime online.
Sign up for e-bills and recurring auto-pay to simplify the process even further. Keeping your city bills paid on time helps our community continue providing top-notch services for residents. Visit the billing site today to pay online!
