How to Pay Your Greene County Sanitary Bill Online

Paying your Greene County sanitary bill is easier than ever with the online payment options available. Greene County Sanitary Engineering provides water and sewer services to residents of Greene County, Ohio. They offer several convenient ways to pay your sanitary bill so you can easily manage this monthly expense.

Understanding Your Greene County Sanitary Bill

Your Greene County sanitary bill charges you for your monthly water and sewer usage. Usage is calculated on a monthly cycle and bills are sent out each month. Billing is done in arrears, meaning you are billed for the previous month’s usage.

When you receive your Greene County sanitary bill, the first thing you’ll notice is the current amount due. This is the total you need to pay that month. The bill also breaks down your current monthly charges for water, sewer, and any other fees.

For customers without monthly meter readings, the first two bills are based on a minimum charge that covers 1,000 gallons of water and 3,000 gallons of sewer usage The third bill reflects actual usage from the quarterly meter reading and includes minimum charges plus any overage

It’s important to review your bill each month and look for unusually high usage, which could indicate a leak. Common causes are leaky toilets, dripping faucets, a water softener malfunction, or an underground leak Normal water usage like watering your lawn, washing your car, or having guests can also increase your bill

How to Pay Your Greene County Sanitary Bill Online

Paying your Greene County sanitary bill online is a quick and easy process. Here are the online payment options available:

Online Bill Pay Through Your Bank

Many banks and credit unions offer online bill pay services you can use to pay your Greene County sanitary bill. Just set up Greene County Sanitary Engineering as a payee and schedule automatic or one-time payments from your checking or savings account. Payments are sent directly to Greene County, so there are no fees.

Greene County Online Payment Portal

For the most convenient payment option, sign up for the Greene County online payment portal. You can view and download PDFs of your monthly bills and pay online 24/7.

There are two ways to pay online:

• Online credit/debit card – A $2.75 convenience fee per transaction applies.
• Online eCheck – Just $0.90 per transaction.

To get started, click “Register” and provide your account number, name, email address, and phone number. You’ll create a password to log in anytime.

Pay by Phone

Call toll-free 1-855-925-1665 to pay your Greene County sanitary bill over the phone. You can use credit/debit cards or eChecks. The same convenience fees apply as the online payment portal.

Other Ways to Pay Your Greene County Sanitary Bill

If you prefer not to pay online or over the phone, Greene County offers these additional payment options:

• Mail – Send a check or money order payable to Greene County Sanitary Engineering at: 667 Dayton Xenia Road, Xenia, OH 45385. Allow 5-7 days for delivery.
• In person – Visit the Greene County Sanitary Engineering office at 667 Dayton Xenia Road, Xenia, OH 45385. They accept cash, checks, credit/debit cards, and money orders. Hours are Monday-Friday 7:30 am to 4:00 pm.
• Drop box – A secure blue drop box is located outside the Greene County office. Payments left in the drop box by 4:00 pm are processed same-day.
• Automatic payments – Sign up to have your payment automatically deducted from your bank account each month. Complete the auto-pay enrollment form and submit a voided check or savings deposit slip. There are no fees for auto-pay.

Whichever option you choose, your Greene County sanitary bill payment will post to your account within 1-2 business days to avoid any late fees. Payments are due by the due date printed on your bill.

What to Do if You’re Having Trouble Paying Your Bill

If you’re struggling to pay your Greene County sanitary bill, contact their office as soon as possible. Here are some options that may help:

• Payment plan – Greene County may be able to set up a monthly payment plan to break up your balance into smaller, more manageable payments over time. Payment plans help avoid disconnection.
• Bill adjustment – You may qualify for a one-time bill adjustment if you had unusually high usage due to a water leak or pipe burst that has been fixed. Click here for details.
• LIHWAP assistance – Low Income Household Water Assistance Program provides federal money to assist low-income families with water and sewer bills. Call 1-844-493-1198 to learn more and apply.
• Other programs – Greene County partners with area agencies that may provide additional bill payment assistance.

Contact Greene County Sanitary Engineering as soon as possible to discuss your account and get set up with any programs that can help. Their customer service team is available by phone at (937) 562-7450 or email [email protected].

Avoid Late Fees and Disconnection

It’s important to pay your Greene County sanitary bill on time each month to avoid penalties. Here’s what happens if your payment is late:

• A late fee of 7.5% is charged on any unpaid balance remaining after the due date.
• If your account becomes delinquent (60 days past due), a final notice will be sent warning disconnection may occur.
• After 10 days from the final notice, your water service may be disconnected if the past due amount remains unpaid.
• A $50 disconnection fee is charged if shutoff occurs. Full payment of the past due balance + fee is required for service to be restored.

Avoid these fees and inconvenience by paying on time. Greene County offers multiple ways to pay including auto-pay enrollment and online bill pay reminders. Set up notifications to help remember your monthly sanitary bill, so it never slips your mind.

Sign Up for Greene County Sanitary Email and Text Notifications

To stay updated on your account, sign up for email and text notifications from Greene County Sanitary Engineering. You can get reminders when your bill is ready, payment confirmations, past due notices, and other important updates.

Visit the notifications page on the Greene County website to get started. Click “Sanitary Engineering” and select the updates you want to receive. Provide your contact information to complete enrollment. Manage your preferences anytime under “My Subscriptions”.

Your Greene County Sanitary Account at Your Fingertips

The online options for Greene County sanitary billing make it easier than ever to manage your utility payments. Sign up for online bill pay to review your monthly usage and pay in seconds when it’s convenient for you. Consider enrolling in auto-pay or scheduling text and email reminders to avoid forgotten bills and late fees.

Paying your Greene County sanitary bill online is the smart way to stay on top of your monthly usage and payments. With all the conveniences now offered, there’s no reason to worry about this routine expense each month. Paying and monitoring your sanitary account is quick and painless.