How to Pay Your Green Mountain Energy Bill by Phone

Paying your energy bill is a necessary evil that comes around each month. While many people set up automatic payments to avoid the hassle, others prefer to pay their bills manually. If you’re a Green Mountain Energy customer who wants to pay your bill over the phone, this guide will walk you through the quick and easy process.

Why Pay Your Green Mountain Energy Bill by Phone?

There are a few key reasons you may want to pay your Green Mountain Energy bill by phone rather than online or by mail

• Convenience – Green Mountain offers toll-free automated bill pay by phone 24/7. You don’t need to wait for office hours or log into your account online Just dial the number whenever it’s convenient for you

• Payment confirmation – When you pay by phone, you receive instant confirmation that your payment has been made. You don’t have to wonder if the check got lost in the mail or the online payment didn’t go through.

• No fees – Green Mountain Energy does not charge any fees for paying your bill over the phone. It’s a free service they offer for the convenience of their customers.

• Flexibility – You can pay your full balance or make a partial payment over the phone. Other payment options like autopay may not offer as much flexibility.

• Assistance if needed – While Green Mountain’s pay by phone system is automated for convenience, you also have the option to speak with a customer service representative for assistance if needed.

Paying by phone is a quick, easy way to take care of your utility bill payment. Read on for step-by-step instructions.

Step 1: Have Your Green Mountain Account Information Ready

Before you call, make sure you have your Green Mountain Energy account number and the full payment amount handy. This information will be required to process your payment over the phone.

Your account number can be found on your monthly bill. You’ll also want to know the total amount owed for the current billing period so you can pay it in full.

Step 2: Call the Green Mountain Bill Pay Phone Number

To pay your Green Mountain Energy bill by phone, simply call 1-866-785-4668. This toll-free number will connect you directly to Green Mountain’s automated pay by phone system.

The number is available 24 hours a day, 7 days a week. There are no limitations on when you can call to make a payment.

Step 3: Follow the Automated Phone Prompts

Once you dial the pay by phone number, listen carefully to the automated prompts and follow the instructions. Here is a general outline of what to expect:

• The first prompt will ask you to enter your 10-digit Green Mountain Energy account number. Use the numbers on your bill to enter it accurately.

• Next, you will be asked to enter the total payment amount you wish to make. Make sure to pay your outstanding balance in full.

• You may then be asked to confirm your payment details like account number and amount. Verify everything is correct.

• Finally, you will be prompted to provide the payment method – either a debit/credit card or checking account details.

The automated system will guide you through each step along the way. Listen and respond carefully to each prompt to ensure your payment is processed quickly and correctly.

Step 4: Enter Your Payment Information

After confirming your account number and total payment amount, the last step is to provide your payment method. Green Mountain Energy gives you two options to complete your pay by phone transaction:

• Debit or credit card – Have your card ready and enter the card number, expiration date, and security code as prompted.

• Checking account – You will need your account number and bank routing number to set up an electronic funds transfer from your checking account.

Once you enter the required payment details, the system will process your payment and confirm when it has been posted to your account. Make sure to jot down your confirmation number for your records.

Step 5: Check Your Email for a Payment Confirmation

After paying your Green Mountain Energy bill by phone, you will receive an email confirmation with payment details for your records. Be sure to watch your inbox for this payment receipt.

The email confirmation verifies that your phone payment was received and applied to your account successfully. If you don’t see the email within a few hours, be sure to check your spam folder.

Get Assistance from a Customer Service Rep

If you need help paying your bill over the phone or have any questions about your account, Green Mountain’s helpful customer service team is standing by.

To speak with a live representative, press “0” at any time during the automated phone payment process. Customer service can walk you through placing a payment or provide account assistance.

You can also call Green Mountain’s customer support line directly at 1-888-254-6359. Their team of energy experts are available Monday to Friday from 7 a.m. to 10 p.m. CT and Saturday from 7 a.m. to 9 p.m. CT.

Whether you have billing questions, need to update account information, or just prefer talking to a real person to pay your bill, Green Mountain’s customer service agents are there to help. Don’t hesitate to give them a call.

Set Up Recurring Payments for Convenience

If calling to pay your Green Mountain Energy bill each month sounds like a hassle, consider setting up automatic recurring payments through their autopay program.

With autopay, the payment amount will be automatically deducted from your bank account or charged to your credit card on the same day each month. This ensures your bill is paid on time without you having to do a thing.

You can enroll in autopay when signing up for Green Mountain service or at any time through your online account. Just specify the preferred payment method and details.

Autopay makes bill payment easy, convenient, and stress-free. But the option to pay by phone will always be available if you need it.

Paying Your Green Mountain Energy Bill is Quick and Easy

As you can see, Green Mountain Energy has made it simple and convenient for customers to pay bills by phone.

With toll-free access 24/7 and an automated system, you can pay up in just minutes without fees or hassles. Keep the bill pay number handy and call anytime to take care of your monthly payment. Don’t forget to have your account number and payment details ready to go.

And if you ever need personal assistance, Green Mountain’s wonderful customer service team is there to help. Reach out with any billing questions or concerns.

So next time your Green Mountain Energy bill comes due, consider the convenience of payment by phone. It’s one of the quickest and easiest ways to keep your account in good standing month after month.