How to Pay Your Green Bay Water Utility Bill Online

Paying your water bill is an essential task that all Green Bay Water customers must complete. With easy online bill pay, you can take care of this chore in just a few minutes from the comfort of your home This article will walk you through the simple process of paying your Green Bay water bill online

Why Pay Your Bill Online?

• It’s fast and convenient. Instead of writing and mailing a check or driving to the Green Bay Water office you can pay in seconds online 24/7.

• Avoid late fees. When you enroll in autopay or pay online, your payment will always be on time, saving you from paying penalties.

• Go paperless Opt out of paper bills and do your part for the environment

• Payment history. Your online account stores your payment history, providing easy access to past bills.

• Account management. Along with paying your bill, you can update account information, view water usage, and more.

How to Pay Your Green Bay Water Bill Online

Paying online is a straightforward process that only takes a few minutes. Follow these steps:

1. Visit the Green Bay Water website. Go to www.gbwater.org in your web browser.

2. Click “View and Pay Your Bill.” This button is in the top right corner of the website.

3. Log in or register. If it’s your first time, click “Register” to create an account linked to your water account number. Otherwise, enter your username and password.

4. Select a payment method. Options include credit card, debit card, or electronic check from a bank account. Enter your payment details.

5. Enter payment amount. Your current balance due will appear, but you can change the amount if needed.

6. Submit payment. Double check that all information is correct and click “Pay” to complete.

7. Get confirmation. You will receive a confirmation page and email showing your payment was submitted.

And done! By following these simple steps, you’ve just handled your water bill payment in minutes.

Other Online Account Options

When you log into your Green Bay Water account online, you can do more than just pay your bill:

• View payment history – See your past water bills and payment dates.

• Set up autopay – Have your water bill paid automatically each month.

• Go paperless – Opt out of mailed paper bills and only get emailed e-bills.

• Check water usage – Monitor your daily and monthly household water usage.

• Update account info – Change your mailing address, phone number or email on file.

• Receive notifications – Get emails or texts for bills, outages, construction, and more.

• View service details – See information on your water service line material and size.

Autopay for Easier Water Bill Payment

For maximum convenience, sign up for autopay to have your water bill paid automatically each month. Here’s how to do it:

1. Log into your Green Bay Water account and click on “My Account.”

2. Under Account Settings, click on “AutoPay Enrollment.”

3. Select whether you want payments withdrawn from your bank account or charged to your credit card.

4. Enter your payment information and click submit.

5. You will receive an email confirming your enrollment in autopay.

Now you can sit back and relax knowing your water bill will be paid on time without you having to lift a finger. The amount due will be automatically deducted from your payment method each month on your bill’s due date. It doesn’t get simpler than that!

Avoid Late Fees with On Time Payments

Here are some tips to avoid getting hit with late fees on your water bill:

• Pay online – Electronic payments made on your account website are credited immediately, so you’ll never be late.

• Set up autopay – Automatic monthly payments always go through on your due date, guaranteeing on-time payment.

• Mark your calendar – Note the due date for your water bill each month so you remember to pay.

• Look for reminders – Green Bay Water sends payment reminders via email, text and mail before the due date.

• Check your usage – Spikes in water usage can increase your bill, so monitor usage habits.

• Pay the full amount – Partial payments still count as late and will incur penalties.

Avoiding late fees is easy with online and autopay options. But if you do end up paying late, contact Green Bay Water right away to see if they’ll grant a one-time waiver of the penalty. Acting quickly and asking politely can go a long way.

Get Paperless Billing to Go Green

Skipping paper bills is a fast way to simplify bill paying while reducing waste and environmental impact. Here are the steps to go paperless:

1. Log into your Green Bay Water account and click on “My Profile.”

2. Under Paperless Billing, select “Go Paperless.”

3. Click “Email me my bill” and enter your preferred email.

4. Agree to the terms and conditions and click “Go Paperless.”

5. A confirmation message will indicate you’re enrolled in e-bills.

You’ll receive an email each month to alert you when your new bill is ready to view and pay online. Going paperless means no more waiting for snail mail, paper clutter, or risk of bills getting lost. It’s the digital path to faster, hassle-free bill payment.

Contact Green Bay Water Customer Service

If you need help with your water utility account, Green Bay Water’s customer service team is available:

• By phone at (920) 448-3480 during normal business hours.

• In person at the utility office at 631 South Adams Street in Green Bay.

• Online by submitting a contact form on their website.

Their team can field questions about billing, service issues, water quality, conservation programs, and any other aspect of your utility service. Reach out any time you need assistance managing your Green Bay Water account.

Paying your water bill online through Green Bay Water’s website is incredibly quick and easy. Enjoy the convenience of electronic payment, automatic bill pay options, and paperless billing to simplify the process. Use these modern features to save time while managing this essential household task.