Great Plains Natural Gas provides natural gas service to homes and businesses across the Midwest. As a customer, you receive monthly bills for your natural gas usage that must be paid by the due date. This article will explain the different ways you can pay your Great Plains Natural Gas bill.
Overview of Great Plains Natural Gas
Great Plains Natural Gas is a utility company that provides natural gas service in over 200 communities across Minnesota, Iowa, North Dakota, South Dakota, Montana, Wyoming, and Nebraska. They deliver gas for heating, cooking, and other uses.
As a customer, you have an account with Great Plains Natural Gas Each month you receive a bill from them for your natural gas usage. It is your responsibility to pay this bill by the due date printed on it
Understanding Your Natural Gas Bill
Your Great Plains Natural Gas bill provides a summary of your natural gas charges and account activity since your last bill. It will include:
- Account number
- Service address
- Billing date
- Previous balance
- Payments received
- Current monthly charges
- Taxes and fees
- Total amount due
- Due date
Review your bill carefully each month. The usage and charges vary seasonally based on factors like weather and your gas appliances. Contact Great Plains if you have any bill questions.
When to Pay Your Gas Bill
The due date for payment will be listed clearly on your Great Plains Natural Gas bill. It is usually around 3 weeks after the billing date.
Pay your bill in full by the due date to avoid late fees or service disruption. If you cannot pay on time contact them immediately to discuss payment plan options.
Late payments incur a 1.5% penalty on the unpaid balance. If your account becomes past due, a disconnection notice will be sent.
Ways to Pay Your Great Plains Natural Gas Bill
Great Plains Natural Gas offers several convenient payment options. Choose the method that works best for your needs
Pay Online
The easiest way for most customers to pay is online through the Great Plains website. You can use electronic funds transfer from your bank account at no charge. Debit/credit cards are also accepted online for a $1.89 processing fee per transaction.
To pay online, login to your account or use the pay as guest option. Provide your account number, payment amount, and details.
Pay by Phone
Call 833-425-1696 anytime to make an automated payment on your gas bill by phone. Provide your account number and debit/credit card information. A $1.89 processing fee applies.
Pay by Mail
Mail your payment stub and a check or money order to:
Great Plains Natural Gas
PO Box 5600
Bismarck, ND 58506-5600
Allow 5-7 days for mailed payments to be processed. Do not mail cash.
Pay in Person
Bring your bill to an authorized Western Union or CheckFreePay location to pay in person for cash. Fees may apply at some locations.
Pay by Bank Draft
Sign up for auto bank draft payments directly from your checking account each month. This convenient option is free and ensures your bill is paid on time.
Budget Billing
For predictable payments, enroll in Budget Billing. This levels out your payments to an average amount each month.
Payment Assistance Programs
If you are struggling to pay your Great Plains Natural Gas bill, contact them to ask about payment assistance programs. Options may include:
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Payment arrangements – Set up a payment plan to pay the balance over time.
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Low Income Energy Assistance – Provides bill payment help if you qualify based on income.
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Budget billing – Sign up to pay a fixed amount each month based on average use.
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Arrearage forgiveness – Past due balances may be forgiven for qualifying hardship customers.
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Energy assistance funds – Grants may be available through local community action agencies.
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Fuel fund – Charitable assistance from a nonprofit fund supported by customer donations.
Avoid Late Fees and Disconnection
Avoid penalties and service interruptions by paying your Great Plains Natural Gas bill in full and on time each month. Setup automatic payments or recurring reminders to help ensure your bill gets paid by the due date.
If you anticipate having trouble paying, call them right away to make arrangements. It is much easier to set up a payment plan before your account becomes delinquent.
Responsible bill payment means never ignoring a past due notice from your gas company. Contact them so they can help avoid disconnection.
Contact Great Plains Natural Gas
If you have any billing questions or need assistance, contact Great Plains Natural Gas customer service:
Phone: 877-267-4764
Website: www.gpng.com
Email: Email form on website
Address: Great Plains Natural Gas
PO Box 5600
Bismarck, ND 58506
The team is available by phone weekdays 7:30am to 6:30pm CST. Contact them to discuss payment problems, billing errors, establishing service, or gas leak emergencies.
Signing Up for Gas Service
To establish new natural gas service with Great Plains, visit their website to submit a service request. Provide details on the service address and your contact information. Gas will be connected once you set up an account.
Make sure to promptly pay the first Great Plains Natural Gas bill you receive to avoid disconnection of your new service. Follow the payment options and assistance programs outlined here if you have trouble paying your gas bill.
In Summary
It is the responsibility of Great Plains Natural Gas customers to pay their gas bill on time each month. Use one of the many payment methods available, such as online, by phone, automatically, by mail or in person. Seek help through payment assistance programs if you have trouble paying your bill. Avoid late fees and keep your gas flowing by paying on time! Contact Great Plains Natural Gas if you have any account or billing issues.
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Great Plains Natural Gas Pay By Bank
FAQ
What is the phone number for Great Plains Communications pay bill?
How do I make free payments on my Great Plains natural gas account?
Free payments on your Great Plains Natural Gas account can be made through Western Union’s Convenience Pay service. Please ask to use Convenience Pay as the payment method to ensure your transaction is free of charge.
Why has my Great Plains natural gas service been disconnected?
Your service has been disconnected because you have not paid your Great Plains utility bill. Manage your Great Plains Natural Gas account online with ease: bill payments, account info access, and service requests, available 24/7 for your convenience.
How do I pay my gas bill online?
Make an online payment from your active U.S. checking account. It’s an easy and secure way to view and/or pay your bill free of charge online 24/7. You can also save time, trees, postage and gasoline by switching to paperless statements and managing your account online.
When will maintenance be completed at Great Plains natural gas company?
Maintenance will be completed at 4 AM (Central Time) on Sunday, October 20th. We apologize for any inconvenience this may cause. Great Plains Natural Gas Company is conducting its annual quality control survey of the natural gas system to ensure public safety and the proper operation of the gas lines and meters.
Why is Great Plains natural gas conducting a quality control survey?
We apologize for any inconvenience this may cause. Great Plains Natural Gas Company is conducting its annual quality control survey of the natural gas system to ensure public safety and the proper operation of the gas lines and meters. Never have a lapse in service at your properties with our Continuous Service Agreement.
How do I make a payment online?
Enroll electronically by logging in and clicking the button “Automatic Payments”, located on the Payment Center page. Payments can be made by phone or online anytime with electronic transfer from your checking account. Use your Credit card, debit card or electronic check through Paymentus® Bill Payment Service.