For members of Great Lakes Energy, an electric cooperative serving parts of Michigan, paying monthly bills easily and on time is a top priority Great Lakes Energy offers multiple bill payment options, with online bill pay being one of the most popular choices. This comprehensive guide covers everything Great Lakes Energy members need to know about convenient and stress-free online bill pay
Overview of Great Lakes Energy
Great Lakes Energy is a member-owned electric cooperative providing service to homes and businesses across 26 counties in western and northern Michigan. As a cooperative Great Lakes Energy is owned by the members it serves.
Some key facts about Great Lakes Energy:
- Serves over 128,000 homes, businesses, and farms
- Maintains over 17,000 miles of power lines
- Provided first power in 1937
- Headquartered in Boyne City, MI
- 8 local offices across the service territory
Great Lakes Energy is dedicated to providing reliable electricity and great member service to the communities it serves.
Online Account Access
Great Lakes Energy members can directly access their account information anytime using the online account portal or mobile app. Here are the options for 24/7 account access:
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Online Account Portal – Members can login at glenergy.smarthub.coop using their account number and password.
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Mobile App – The Great Lakes Energy app allows account access via iOS and Android mobile devices.
Through the online portal or mobile app, members can check their balance, make payments, view payment history, update account information, report outages, and more.
Online Bill Pay Overview
One of the most useful features of the Great Lakes Energy online account is the ability to easily pay bills online through the portal or mobile app.
With Great Lakes Energy online bill pay, members can:
- Avoid late fees by scheduling payments
- Pay by credit/debit card or bank account
- View current and past bills in one place
- Set up automatic payments
- Receive payment confirmations
Below is an overview of how Great Lakes Energy online bill pay works and how members can get started.
Getting Started With Online Bill Pay
Signing up to pay bills online with Great Lakes Energy is simple and fast. Just follow these steps:
Step 1: Create Online Account Access
- Visit glenergy.smarthub.coop
- Select “New User”
- Enter account number and billing details
- Create username and password
Step 2: Make One-Time Payment
- Go to “Billing & Payments”
- Select “Pay Now”
- Enter payment amount
- Enter card or bank account
Step 3: Setup Automatic Payments
- Go to “AutoPay Program”
- Select enrollment option
- Choose payment amount
- Enter payment method
Once enrolled, bills will be paid automatically each month directly from a credit card, debit card, checking account, or savings account.
Payment Options With Great Lakes Energy Bill Pay
Great Lakes Energy provides flexibility in how members make online bill payments:
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One-time payments – Manually pay each bill as needed in full or partial amounts.
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AutoPay automated payments – Set up recurring payments from your chosen account on the bill due date.
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Text payments – Receive a text message with a link to make quick one-time payments.
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Phone payments – Call the automated phone payment system or speak to a representative.
Members can mix and match payment options based on their needs each month.
Tips for Managing Online Bill Pay
Take advantage of Great Lakes Energy’s online bill system with these tips:
- Go paperless with eBills to receive bills electronically.
- For budgeting, enroll in Budget Billing to even out payments.
- Update payment methods if cards expire or accounts change.
- Set text or email reminders about upcoming due dates.
- Check payment history to monitor electric usage.
- Report any unauthorized charges immediately.
Closely tracking account activity ensures online bill pay runs smoothly every month.
Benefits of Online Bill Pay
Great Lakes Energy members can enjoy many advantages by paying bills through the online account system or mobile app:
- Convenience – Pay anytime, anywhere in just minutes
- Efficiency – Avoid stamps, checks, envelopes and mail delays
- Organization – Account history, bills, and confirmation emails are all in one place
- Control – Choose one-time or recurring payments as needed
- Security – Payment portal uses advanced encryption
Online bill pay simplifies energy bill management each month.
Payment Assistance Programs
For members facing financial hardship, Great Lakes Energy offers several payment assistance programs and billing options:
- FlexPay – Prepay electric usage in advance
- Budget Billing – Even out bills based on yearly usage
- Pathways Program – Payment help and energy tips for long-term savings
Contact Great Lakes Energy to learn more about assistance programs to help keep the lights on. They work closely with members to find solutions during difficult times.
Get Support from Great Lakes Energy
If you have questions about online bill pay or account management, Great Lakes Energy makes it easy to get support:
- Available by phone Monday thru Friday from 7 a.m. to 5:30 p.m.
- Email questions to [email protected]
- Live chat via online account portal
- Visit any Great Lakes Energy local office
With online bill pay, Great Lakes Energy aims to provide more modern, convenient billing options to its members across Michigan. Paying energy bills online saves time and gives members greater control over their accounts.
Who is Great Lakes Energy?
FAQ
What is the phone number for Great Lakes Energy pay?
Is Great Lakes energy gas or electric?
Does Great Lakes Energy charge more during peak hours?
What is the mission statement of the Great Lakes Energy?
How do I pay my Great Lakes Energy Bill?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Great Lakes Energy. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. All-In-One Bill Pay with doxo. Pay for free with Linked Bank Account. Fees may apply for other payment methods
Does Great Lakes Energy have an online account?
However, we encourage members to set up an online account for all its benefits: outage reporting, various usage management tools, billing history, contacting us, making payments and more. GLE also offers a mobile app that gives you access to your online account on the go. Download it in the App Store by searching for Great Lakes Energy.
What can a member do with Great Lakes Energy?
Members can view their usage and billing, manage payments, notify member service of account and service issues and receive special messaging from Great Lakes Energy. Quickly view your current account balance and due date, manage recurring payments and modify payment methods.
Does Great Lakes offer online payments?
Great Lakes offers various payment options, including online payments, to provide students with convenient ways to stay on top of their loan obligations. The autopay feature, for instance, can facilitate regular automatic deductions. This ensures timely payments and potentially qualifies students for interest rate reductions.
What does glenergy do for Great Lakes Energy members?
GLEnergy provides Great Lakes Energy members account management at their fingertips. Members can view their usage and billing, manage payments, notify member service of account and service issues and receive special messaging from Great Lakes Energy. GLEnergy provides Great Lakes Energy members account management at their fingertips.
How do I contact Great Lakes Energy C & I?
Commercial and industrial (C & I) members have very unique needs, and we work hard to meet those needs. If you are an existing Great Lakes Energy C & I member or if you are not currently our member, but are interested in our electric service, email us at [email protected] or call 888-485-2537, ext. 1358.