How to Pay Your Electric Bill to Grays Harbor PUD

Having reliable electric service is essential for households and businesses in Grays Harbor County, Washington. Grays Harbor PUD is the public utility district serving this coastal region, providing electricity to residents of cities like Aberdeen, Hoquiam, Ocean Shores and more. As a customer, it’s important to understand your billing and know the best ways to pay your Grays Harbor PUD electricity bill on time each month.

This guide covers everything you need to know, from reviewing your electric charges to using the available payment options Follow these tips to keep your account in good standing and avoid late fees or disruption of your electric service.

Overview of Grays Harbor PUD

Some key facts about Grays Harbor PUD

• They are a publicly-owned utility providing electric service within Grays Harbor County.

• Electricity is delivered to around 46,500 residential, commercial and industrial customers.

• Usage is metered, so you pay for exactly what you use based on your rate schedule.

• They bill monthly and payment is due in full by the due date.

• Late payments can incur penalties; non-payment can result in disconnection.

Understanding PUD billing processes is the first step toward on-time payment.

Receiving and Reviewing Your Electric Bill

Grays Harbor PUD bills monthly in arrears for electric service. Here are key details found on your bill:

• Service period – Shows the date range your usage covers. Bills are for approximately 30 days.

• Meter readings – Your meter is read around the end of each month. The readings show kilowatt-hours (kWh) used that billing period.

• Account summary – Lists previous balance, payments received, current electricity charges, and total now due.

• Due date – Payment must be received (not just postmarked) by this date to avoid late fees.

• Account information – Includes your account number, service address, and customer details.

Review your bill carefully each month to understand the charges before making payment. Contact PUD customer service if you have any questions.

When are Electric Bills Due?

Payment on Grays Harbor PUD electric bills is due on the 15th of each month.

For example:

• A bill covering May 16 to June 15 usage is due on June 15.

• A bill for June 16 to July 15 must be paid by July 15.

Mark your calendar with each month’s due date so your payment arrives on time. Allow 3-5 days for mailed checks.

Late Payment Penalties

If your Grays Harbor PUD electric bill is not paid by the 15th of the month, you will incur a late fee that month. Additional penalties apply for severely past due accounts.

Late fees are currently set at:

• 1.5% on balances between $10 and $1000
• 5% on balances over $1000

Disconnection can occur on accounts 60+ days past due. Avoid late fees and disruption by paying on time.

Ways to Pay Your Electric Bill

Grays Harbor PUD offers several payment options to fit your needs:

Pay Online

• Pay via SmartHub account anytime 24/7 using bank account or card.

• One-time payments can also be made through Pay Now without an account.

• A convenience fee applies to card payments.

Pay by Phone

• Call 800-562-7726 to pay through automated system using card or checking account.

• Speaking with a representative is also available during business hours.

Pay by Mail

• Detach payment stub from bill and mail with check or money order in the return envelope provided.

• Send to PO Box 510, Aberdeen, WA 98520. Allow 5 days for delivery.

Pay in Person

• Drop off payment by cash, check or money order at PUD headquarters in Aberdeen.

• Or visit an authorized pay station – see website for locations.

Auto-Pay

• Set up recurring automatic payments from your bank account each month.

• Payments deducted on due date, avoiding late fees.

Drop Boxes

• Use secure drop boxes at PUD offices or other local businesses to leave check/money order payments.

Compare these options to find the best billing payment method for your household or business. Many customers choose the ease of auto-pay.

Payment Assistance Programs

If you are having trouble paying your Grays Harbor PUD electric bill, contact customer service immediately to ask about possible assistance, including:

• Payment arrangements or extensions

• Low-income bill discount programs

• Project Help – provides bill credit assistance

• Energy assistance grants through WA Dept. of Commerce

Don’t let an unpaid bill result in power shut off or sent to collections. Call PUD customer support at 800-562-7726 as soon as an issue arises so they can go over options to help.

Contact Grays Harbor PUD

If you have any questions about your electric charges, billing date, payment options or payment assistance, Grays Harbor PUD’s customer service team can help:

Grays Harbor PUD

2720 Sumner Ave, Aberdeen, WA 98520

800-562-7726

[email protected]

www.ghpud.org

Be sure to reach out to them right away if you are struggling to pay your bill on time. They can help avoid late fees or service interruptions.

Paying your Grays Harbor PUD electricity bill promptly each month is essential to avoid penalties and keep your service active. Take time to review charges, know due dates, and select a payment option that fits your needs – whether that’s automatic bank draft, online, mail, phone or in person. Contact PUD customer support for any questions or if you need guidance on financial assistance programs.