How to Pay Your Goleta Water Bill Online

Paying your water bill online is the most convenient way to keep your account current with the Goleta Water District. The online payment system allows customers to quickly view their account details, usage, bill amount, and make secure online payments anytime, anywhere. In this article, we’ll walk through the simple process of setting up and using the Goleta Water District’s online bill pay system.

Getting Started with Online Bill Pay

To get started paying your Goleta water bill online, you’ll first need to have an account with the Goleta Water District. This requires your:

• Account number – Found at the top of your monthly paper billing statement. It is a 19 digit number, including leading zeros and a dash.

• ZIP code – The ZIP code of the service address on your account,

• Email address – An email you can access to register for online access.

With this information, you can visit the Goleta Water District’s Online Customer Service and Payment Portal and click the “Get Started” button. You’ll be prompted to enter your account number, ZIP code, and email address to begin the registration process.

The system will send a confirmation email to complete registration. Follow the instructions to establish your online account password and login credentials. Once your online account is activated you’ll have full access to the customer portal to view your account details usage, bills, and make payments.

Making an Online Payment

When logged into your Goleta Water District online account, paying your bill is simple. Just follow these steps:

1. Go to the Payments tab and click “Make Payment”

2. Select whether you want to pay the Total Amount Due or specify a Custom Payment amount

3. Enter your payment information:

   • Credit/Debit Card – Enter card number, expiration date, and CVV security code

   • E-Check – Enter your bank routing and account numbers

4. Review the payment details and click Submit Payment when ready.

The online system will immediately process your payment and you’ll receive a confirmation email with the payment details. Payments made before 11:59pm will be posted to your account the next business day.

Setting Up AutoPay

For hands-free bill payment, the Goleta Water District offers an AutoPay option. With AutoPay enabled, your bill is automatically paid on the due date each month directly from your debit/credit card or bank account.

To set up AutoPay:

1. Go to the Payments tab and click on “AutoPay Program”

2. Select your preferred payment method

3. Review and agree to the AutoPay Terms and Conditions

4. Click Submit to activate AutoPay

Once activated, you can sit back and relax knowing your water bill will always be paid on time automatically each month.

Other Online Account Management Features

In addition to online payments, the Goleta Water District customer portal provides other useful account management features:

• Account overview – View account balance, recent bills, and payment history.

• Usage – Track your daily and monthly water usage.

• Billing and profile – Update account contact information, email, phone number, and mailing address.

• Notifications – Set up custom notifications for due dates, high usage alerts, outages, and more.

• Paperless billing – Opt-in to receive bills electronically versus paper bills.

• Service requests – Submit requests for service turn-on/off, meter unlocks, billing adjustments, and more.

• Conservation tips – Get customized recommendations to reduce water usage and lower bills.

So in addition to the convenience of online payments, the customer portal is a one-stop-shop for managing all aspects of your Goleta Water District account.

Online Bill Pay Benefits

Paying your Goleta water bill online provides a number of benefits:

• Convenience – Pay anytime, anywhere 24/7 with no stamps, checks or envelopes required.

• Security – Payment information is protected by advanced encryption.

• Efficiency – Payments post instantly. No waiting for the mail.

• Simplicity – Easy to set up automatic and recurring payments.

• Control – Manage payments, view usage and bills, update account details.

• Savings – Avoid late fees by ensuring bills are paid on time.

• Environment – Reduces paper waste from mailed bills and checks.

For busy customers and those looking to simplify bill payment, the Goleta Water District online system is the best choice.

Pay by Phone, Mail, or Office Visit

While online payments are preferred, the Goleta Water District does offer other payment options:

• Phone – Call (805) 964-6761 to pay over the phone.

• Mail – Send check or money order payments to 4699 Hollister Ave, Goleta, CA 93110.

• In person – Visit the Goleta Water District office at 4699 Hollister Ave, open Monday-Friday 9am-4pm. A drop box is also available outside.

However, these options are less secure, slower, less reliable, and only available during business hours. For 24/7 access and convenience, online bill pay is the top choice.

Get Started with Online Bill Pay Today

Managing your Goleta Water District account online is the best way to monitor your usage, view your bills, and make secure payments. By paying online, you’ll avoid late fees, save time, and no longer have to worry about paper bills and mailing payments. Sign up for online bill pay today to start enjoying the convenience and ease of managing your water account anytime, anywhere.