How to Pay Your Golden Valley Electric Bill Online

Paying your electric bill is a necessary evil that comes around each month. While writing a check or stopping by the Golden Valley Electric office in-person may have sufficed in years past, today most people prefer the convenience of paying bills online

Luckily, Golden Valley Electric makes paying your bill online easy. In just a few minutes, you can securely pay your GVEA electric bill from the comfort of your home. Here’s what you need to know about using Golden Valley Electric’s website to view your bill and make a payment.

Why Pay Your GVEA Bill Online?

There are several advantages to paying your GVEA electric bill online versus mailing a check or paying in-person:

• It’s fast – Paying online takes just a few minutes There’s no need to write and mail a check or drive to the GVEA office

• It’s secure – GVEA’s website uses industry-standard encryption to keep your personal and payment information safe.

• You can pay anytime – GVEA’s website is available 24/7, so you can pay on your schedule.

• It’s paperless – Paying online is environmentally friendly since it saves paper.

• Avoid late fees – Paying online means never missing the due date for your bill and incurring late payment fees.

• View payment history – Your GVEA online account stores your past electric bills and payments so you can easily look up records.

• Manage notifications – Opt-in to receive payment confirmations, due date reminders, and other notifications via email or text.

How to Pay Your GVEA Bill Online

Paying your GVEA electric bill through the website only takes a few minutes. Follow these simple steps:

Step 1: Log In to Your GVEA Account

Go to gvea.com and click on “Pay Bill” at the top right. This will bring you to the log in page for your online account.

Enter your username and password and click “Log In.” If you don’t have an online account, you can easily set one up in just a few minutes.

Step 2: Select Bill and Payment Amount

Once logged in, you’ll see your account dashboard. Under “Account Summary” it will list your most recent electric bill with the current amount due and due date.

Make sure this is the bill you want to pay. If you have multiple accounts, you can switch between them in the dropdown menu at the top.

Step 3: Enter Payment Information

With the correct bill selected, click on “Pay Bill” to proceed to the payment page. Here you’ll enter your payment amount and details.

You can choose to pay the total current balance, make a partial payment, or pay a different amount. Enter the payment amount and then fill in your payment method and billing details.

Payment options include credit/debit card, checking account, or cash pay. GVEA does not charge any fees for online payments.

Step 4: Review and Submit Payment

Carefully review the payment details on the final page before submitting. Make sure the account, bill amount, and payment info is all correct.

When you’re ready, click “Submit Payment” to complete the transaction. GVEA will immediately email you a payment confirmation number for your records.

And that’s it! By following these simple steps you can pay your GVEA electric bill online quickly and securely. No checks, envelopes, or trips across town required.

Tips for Managing Your GVEA Account Online

In addition to making payments, your GVEA online account provides other useful features:

• Update account information – Keep your email, phone, and mailing address up-to-date so you continue receiving important notices.

• View payment history – Your payment history makes it easy to look up past bills and review when payments were made.

• Check energy usage – View graphs summarizing your monthly and annual electricity usage to identify trends.

• Receive paperless billing – Opt-in to paperless billing to receive bills electronically versus by mail.

• Set up automatic payments – Set up recurring automatic payments from your bank account so you never miss a payment.

• Receive notifications – Get payment confirmations, due date reminders, outage alerts, and other notices via email or text message.

• Report outages – Easily report a power outage from your account.

• View account documents – Access and download bills, statements, tax forms, and other account documents electronically.

Keep Your Contact Info Current

To avoid missing any important notices from GVEA, make sure to keep your contact information current in your online account under “My Profile.” You can update your:

• Email address
• Phone numbers
• Mailing address

Contact info can be updated anytime within your online account. GVEA uses this contact information to send bills, outage alerts, payment reminders, and other important notices.

Go Paperless

If you’re still receiving paper bills and statements, consider switching to paperless billing for faster and more secure delivery:

1. In your GVEA account, go to “My Profile”
2. Select “Communication Preferences”
3. Choose “Go Paperless” and confirm your email
4. Save your selection

Future GVEA bills and statements will now be sent electronically to your email rather than by physical mail. This prevents your personal information on paper bills from being stolen or lost.

You’ll receive an email notification each month when your new bill is ready to view and pay online through your account. Opting out of paper billing is eco-friendly and can reduce clutter in your home or office.

Sign Up for Notifications

GVEA lets you choose to receive optional notifications via email and/or text message for:

• Payment confirmations
• Due date reminders
• Past due notices
• Outage alerts
• And more

To manage notifications:

1. Go to “My Profile”
2. Select “Communication Preferences”
3. Choose your notification options
4. Enter your contact info
5. Save your selections

Customizing notifications ensures you receive relevant GVEA updates when and how you want them.

Get Payment Assistance from GVEA

If you’re ever unable to pay your full electric bill balance due to financial hardship, GVEA offers several assistance programs:

• Payment arrangements – Set up a payment plan to pay your outstanding balance over multiple months.

• LIHEAP assistance – Low-income households may qualify for bill payment assistance through the state’s LIHEAP program.

• Spread Your Wattage program – Have your bill calculated based on a 12 month average to avoid seasonal spikes.

• Project POWER – Nonprofit assistance with paying electric bills for those in need.

Contact GVEA at 907-452-1151 to learn more about bill payment assistance options and see if you qualify. Programs are available to help eligible members keep their lights on.

Pay GVEA Bill by Phone

While the GVEA website provides the fastest way to pay your bill online, you can also make a payment over the phone by calling 907-452-1151.

Some key things to know about paying your GVEA electric bill by phone:

• Must use a checking/savings account – Can’t pay by credit card over the phone

• Available 24/7 – GVEA’s automated phone system is available anytime

• May experience long wait times – More convenient options during peak call volume

• Receives payment immediately – Payment posts to your account right away

• Get confirmation number – Make sure to note the confirmation number

• Fee for assisted payments – $3.95 fee foragent-assisted payments

For most members, paying online will be significantly faster and more convenient than phoning in a payment. But for those without internet access or who prefer talking to an agent, paying over the phone is a reliable option available anytime your bill is due.

FAQs About GVEA Bill Pay

Here are answers to some frequently asked questions about paying your GVEA electric bill:

How long does an online payment take to process?

Online payments via gvea.com are processed instantly and posted to your account right away.

When is my GVEA bill due?

GVEA bills are due by the due date listed on your monthly statement, typically around the 20th of each month.

What is GVEA’s late payment fee?

Accounts with a balance still owing after the due date are charged a late fee of 1.5% of the unpaid portion of the bill.

What credit cards does GVEA accept?

GVEA accepts Visa, MasterCard, American Express and Discover credit and debit cards for online bill payments.

Can I pay without logging into my account?

Yes, you can make a one