How to Pay Your Golden State Water Bill Online

Paying your water bill on time is important to avoid late fees and service disruptions. If you are a Golden State Water customer, you have several convenient options to pay your bill online or through your mobile device In this article, we’ll provide a step-by-step guide on how to pay your Golden State Water bill online using their website or mobile app.

Overview of Golden State Water

Golden State Water Company (GSWC) is a utility provider that supplies water to over 1 million customers across 75 communities in California They are one of the largest investor-owned American water utilities in the state

GSWC provides water services to residences, businesses, schools, hospitals and more. They have 10 regulated water utility districts across California. Some of their major service areas include areas around Los Angeles County, Ventura County, and San Bernardino County.

Why Pay Your Golden State Water Bill Online

Here are some of the key benefits of paying your GSWC bill online:

• Convenience: You can pay anytime, anywhere using a computer, smartphone or tablet. No need to mail in checks or visit an in-person payment center.

• Avoid Late Fees: Online payments post instantly, so you don’t have to worry about postal delays causing a late payment. Late fees typically start at $10.

• View Payment History: Your online account stores payment history and billing statements for easy reference.

• Paperless Billing: Reduce clutter and waste by opting for paperless billing. Get emailed statements instead of mailed paper bills.

• Scheduled Payments: Set up auto-pay to have payments automatically debited from your bank account each month.

How to Pay Your Golden State Water Bill Online

Golden State Water gives customers several options for paying bills online:

Pay via Golden State Water Website

1. Go to www.gswater.com and click on “Pay Your Bill” at the top of the page.

2. If paying as a registered user, sign in to your account. If paying as a guest, click “Pay As Guest”.

3. Enter your 11-digit account number without dashes and the service address zip code. Click “Continue”.

4. Select payment method – credit/debit card or bank account. Enter payment details and billing address.

5. Review payment details and click “Submit Payment” to complete.

6. A payment confirmation page and confirmation email will be sent once the transaction is finished.

Pay via Golden State Water Mobile App

GSWC provides a free mobile app for Android and iOS devices. The app allows you to easily pay while on the go.

1. Download the “Golden State Water” app from the App Store or Google Play.

2. Open the app and select “Pay My Bill”. Log in if a registered user.

3. Choose account and enter payment details. Review and submit payment.

4. You’ll receive instant payment confirmation on your phone.

Pay via Kubra EZ-Pay

Kubra EZ-Pay is GSWC’s authorized third-party payment processor. You can pay through their website without logging into your GSWC account.

1. Go to www.ez-pay.io/gsw.

2. Enter your 11-digit GSWC account number and phone number associated with the account.

3. Select payment method and enter details. Review and click “Pay Now”.

4. Payment confirmation will be displayed after successful payment.

Payment Methods Accepted

Golden State Water accepts the following payment methods for online bill pay:

• Credit/Debit Card: Visa, MasterCard, American Express, Discover
• Checking Account: Routing and account number
• Online Banking Bill Pay: Through your bank’s online bill pay service
• Cash Payments: Pay with cash in-person at MoneyGram or CheckFreePay locations. You will receive a payment code to take to the retail location. Fees may apply.

Auto-Pay and Paperless Billing

Sign up for auto-pay and paperless billing to make paying your water bill even more convenient:

• Auto-Pay: Your payment is automatically deducted each month from your bank account or credit card. This prevents late payments and lapses in service.

• Paperless Billing: Receive bill notifications via email rather than mailed paper statements. You’ll receive a monthly email when your new statement is ready to view and pay online. Reduce clutter and do your part for the environment.

You can enroll in auto-pay and paperless billing by logging into your account online or calling GSWC customer support.

Payment Policies and Special Programs

Keep these Golden State Water payment policies and special programs in mind:

• Payment is due upon receipt and will be considered late if not received by the due date on your bill. Late fee is $10.

• Accounts unpaid for over 45 days can result in water service being discontinued. Services won’t be restored until the past due bill is paid.

• Budget Billing spreads your payments evenly over the year to avoid seasonal spikes. Call GSWC to enroll.

• Payment Arrangement Plans allow qualifying customers extra time to pay an outstanding balance while maintaining service.

• GSWC partners with United Way to provide bill assistance to qualifying low-income customers.

Get Help with Your Golden State Water Bill

If you need help with bill payment, understanding your charges or setting up payment arrangements, Golden State Water offers the following resources:

• Customer Support: Available Mon-Fri 7 AM – 7 PM at 1-800-999-4033

• Website: www.gswater.com provides FAQs, account management, and online chat

• Payment Centers: Visit a local GSWC payment center – find locations on their website

Paying your water bill on time takes just a few minutes online or through the mobile app. Sign up for auto-pay or reminder notifications so you never miss a payment due date. Contact Golden State Water if you need personalized assistance managing your account and bill payments.