How to Pay Your Water Bill in Glenn Heights, TX

Paying your water bill in Glenn Heights TX is easy and convenient with the various payment options available. The city offers online bill payment phone payments, in-person payments at city hall, and automatic bank drafts. Here’s a comprehensive guide on how to pay your Glenn Heights water bill

Online Bill Pay

The fastest and most convenient way to pay your Glenn Heights water bill is online through the city’s website To pay online, go to https //wwwmunicipalonlinepayments.com/glennheightstx and either login to your existing account or create a new account.

To create a new account, you’ll need your account number from your latest bill as well as the service address for the account. Once logged in, you can view your current balance, payment history, and make a payment by credit card or e-check. The online payment portal accepts Visa, Mastercard, Discover, and American Express credit and debit cards.

Payments made before 11:59 pm CST will be posted to your account the next business day. You’ll receive an email confirmation with your payment details after the transaction is complete.

Phone Payments

You can pay your Glenn Heights water bill over the phone by calling 972-223-1690 and selecting option 3 for Utility Billing. The automated system is available 24/7 and will guide you through the payment process.

Have your account number and address handy when you call. The system will ask you to enter it along with your payment information. You can pay by credit card or check through the automated phone system.

Similar to online payments, phone payments made before 11:59 pm CST will post to your account the next business day.

In-Person Payments

For those who prefer to pay their bills in person, you can visit Glenn Heights City Hall at 1938 S Hampton Rd and make a payment at the Utility Billing department. They accept cash, checks, money orders, and credit cards.

Utility Billing is open Monday through Friday from 8:00 am to 5:00 pm except on city holidays. Be sure to get a receipt of your payment for record keeping.

Bank Auto Draft

You can enroll in auto bank drafts to have your water bill paid directly from your checking or savings account each month. This ensures your payment is made on time without having to remember to pay manually.

To enroll, complete the Auto Bank Draft form and submit it along with a voided check to Utility Billing. Allow 30 days for auto draft to be set up on your account. You can cancel or change your auto draft at any time by submitting another form.

Due Dates and Late Fees

Water bills in Glenn Heights are billed monthly and are due 20 days after the billing date. If payment is not received by the due date, a 10% late fee is assessed to the account. Failure to pay after receiving a past due notice can result in water service interruption.

Payments must be received by 11:59 pm CST on the due date to avoid late fees, regardless of the payment method. Weekends and holidays do not affect the due date.

Payment Assistance Programs

Glenn Heights offers payment assistance programs for qualifying residential customers who may have difficulty paying their water bill in full. The Bill Assistance Program (BAP) and Bill Plan Program (BPL) allows payment arrangements for past due balances. Customers must apply and be approved for these programs.

The city also partners with Tarrant County Social Services to provide water bill assistance through their Indigent Health Care and Emergency Assistance programs. Visit the Social Services website to learn more and apply.

Paying your water bill in Glenn Heights is quick and hassle-free. With the variety of payment options, you can choose the method that fits your needs and lifestyle. Be sure to pay your bill in full and on time each month to avoid late fees or service disruption. Contact Utility Billing if you have any questions about your account, billing, or the payment process.