Keeping the lights on is a basic necessity. But when funds run low, many households struggle to pay their electric bill. If you’re having trouble affording this regular expense, assistance is available. Let’s explore some options to get help with your electric costs.
High electric bills cause stress. But you don’t have to handle it alone. With the right resources, you can overcome temporary hardship and keep your power connected.
Federal and State Programs
Government assistance programs provide the most comprehensive help for low income households
LIHEAP
The Low Income Home Energy Assistance Program (LIHEAP) is funded federally and administered by states. It offers help with heating and cooling bills, crisis assistance, weatherization upgrades, and repairs.
You must meet income eligibility based on the federal poverty level, Apply through your state LIHEAP office
State Utility Assistance
Separate from LIHEAP, many states offer utility bill help through departments of health, human services, or community affairs. Funding comes from ratepayer fees.
Check if you qualify and apply with your state or county office. Help is generally available once per year.
Nonprofit and Community Agencies
Charitable organizations are another place to find utility payment help.
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Churches and faith groups often have hardship funds or vouchers.
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Food banks may provide utility grants along with food assistance.
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Local community action agencies help pay bills.
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Some Salvation Army locations offer utility vouchers.
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St. Vincent De Paul societies assist with utilities.
Energy Companies
Utility providers themselves have assistance programs and flexible payment options.
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Enroll in budget billing to even out seasonal spikes.
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Payment plans can spread a balance over several months.
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Arrearage forgiveness programs may credit old debt after on-time payments.
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Discount rates are available for seniors and medical needs.
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Shutoff protection prevents disconnections.
Contact your electric company to learn about bill help for which you qualify. Share details on your situation for customized options.
Additional Ways to Lower Costs
Beyond direct bill assistance, other steps can reduce your electric costs:
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Perform an energy audit to find savings opportunities.
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Improve home insulation to cut power for heating/cooling.
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Seal air leaks around doors and windows.
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Set thermostats lower in winter and higher in summer.
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Replace old appliances with energy efficient models.
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Switch to LED light bulbs.
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Unplug devices when not in use to avoid phantom load.
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Limit use during peak rate periods.
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Look into solar panels or wind power for your home.
Even small fixes add up for real savings. And assistance programs go further when energy use is already lean.
How to Qualify and Apply for Help
While criteria varies, you’ll generally need:
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Proof of income – Pay stubs, tax returns, benefit statements
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Copy of current electric bill
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Photo ID
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Proof of hardship if required – Job loss, illness, high medical bills
To start, locate programs in your area through 2-1-1 referral hotlines. Many applications are available online. For in-person help, call agencies to ask about applying onsite.
Provide all documentation requested. Answer questions honestly to ensure you get all benefits entitled. Reapply as needed through the year within program guidelines.
Avoid Power Disconnections with Help
Falling behind on electric bills happens, especially after job losses and reduced work hours. Don’t wait until you receive a shutoff notice to seek assistance. Act quickly at the first sign of difficulty to stop spiraling debt.
In addition to bill help, negotiate payment plans or extensions with your utility. Disconnections take time to schedule, allowing for solutions if you act fast. Explore all options to keep your lights on and avoid reconnection fees.
Unaffordable electric bills cause extreme stress. But you’re not alone. Many programs exist to help in times of need. Reach out early and regularly for bill assistance, energy saving solutions, flexible repayment plans, and hardship protection. Keeping your power flowing provides a lifeline to better days ahead. Stay persistent and help is out there.
Common Assistance Questions
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Who qualifies for electric bill help? Each program sets income limits, often 200% of poverty guidelines. Ages, disabilities and other criteria may factor.
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How much aid can I get? Varies by program, but $100-$500 is typical. Some help year round as budgets allow.
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How often can I receive assistance? Typically once per year, but some have shorter periods, often winter months.
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What documents do I need? Photo ID, income verification, and electric bill. Some require proof of a qualifying hardship.
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How do I apply and get the money? Most programs have online applications. Some require applying in person or scheduling appointments. Aid is generally sent directly to your utility provider.
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Can I get instant help to avoid shutoff? Some agencies provide emergency same day aid. Contact yours to ask about urgent assistance.
Take the first step toward ensuring your essential electric service continues uninterrupted. Don’t wait until final notices threaten disconnection. Make a plan, reduce usage wherever possible, and use the many resources available. You’ll get through this difficult period and keep your home powered.
Step Documentation Requirements
NOTE: You may need some or all of the following.
- Income – Must submit proof of current income for the past 30 days for all household members 18 years of age and older.
- Award Letters – Current year (Social Security, Supplemental Security Income, Disability, Unemployment) or bank statement for last 30 days of intake application
- Current Utility Bill(s) – Provide current bill(s)
- Photo ID(s) for Account holder (Texas ID/Drivers License/Matricular Consular)
- Social Security Number of Account Holder – Last 4 digits only
Step Access and Complete Request
Youll be able to login and check the status of your application or view past applications
Explained: How to Get Help Paying Power Bill
FAQ
Can I get help with my electric bill in California?
How can I get help with utility bills in Kentucky?
How can I get help paying my bills in Alabama?
Can I get help with my electric bill in Texas?
Where can I get help with my energy bill?
At Consumers Energy bill payment offices. Call 2-1-1 if you need assistance filling out the claim, to connect with a local certified tax professional – at little or no cost to you. Supported by the United Way, 2-1-1 is a free service that links people with information or agencies that can help with energy assistance and other needs.
How do I get help paying my utility bill?
Calls are confidential and answered 24 hours a day, 7 days a week, 365 days a year. If you have questions about utility payment relief and assistance programs, dial 2-1-1 or click the green button. If you need immediate help paying your utility bill, explore programs that may be able to help.
Where can I get help paying my electric & light bills?
There are non-profits, charities, and social service agencies that may have limited cash assistance to help with paying electric and light bills. You can also find local organizations for electricity assistance.
Where can I get help with rent and energy bills?
The Emergency Rental Assistance Program is also available to help with rent and energy bills. Visit www.consumerfinance.gov to learn more. The Weatherization Assistance Program from the U.S. Department of Energy provides additional information weatherization services. Visit www.energy.gov to learn more.
How can a utility company help you pay your electric bills?
Utility companies offer several ways to help their customers pay their electric bills. They provide payment plans, free conservation measures, credits, and forgiveness programs. In addition, non-profits, charities, and social service agencies may have limited cash assistance available.
How do I get help with my electric bill?
The type of utility or electric bill help depends on the local community, such as your county, state, or city. Also, funding (especially from charities or churches) is very limited and is often first come-served. Crisis LIHEAP applications, or the equivalent in each state, will be available near you.