Paying your monthly GCI bill quickly and easily online is a convenient option for GCI customers. The GCI website and mobile app allow you to securely view your account details, see your outstanding balance, and submit payments digitally in just a few clicks. In this article, I’ll outline the simple steps for paying your GCI bill online through your MyGCI account.
Accessing Your GCI Account Online
To pay your GCI bill online, you’ll first need to log into your MyGCI account. This can be done either on the GCI website or through the MyGCI mobile app.
On the GCI Website
- Go to [gci.com] and click on “My Account” at the top of the page.
- On the login page, enter your MyGCI username and password and click “Sign In”.
- If you’ve forgotten your credentials, you can click “Forgot Password” to reset and recover access.
Via the MyGCI Mobile App
- Download and open the MyGCI app on your smartphone or tablet.
- Tap the profile icon in the bottom right corner.
- Enter your MyGCI login credentials on the sign in page.
Once logged in to your account, you’ll be able to view your GCI bill, account details, and make payments
Reviewing Your GCI Bill Balance
Before submitting a payment, it’s a good idea to review your latest GCI bill to ensure there are no errors or discrepancies. Here’s how to view your bill:
On the GCI Website
- From your account homepage, click on “Bill & Payments” in the left menu.
- On this page, you can see a summary of your account balance, recent bills, and payment history.
- To view a detailed breakdown of your current charges, click on “View Bill” at the top right.
In the MyGCI Mobile App
- Tap on the “Bill & Payments” option at the bottom of the app screen.
- You’ll see an overview of your account status, outstanding balance, and recent payments.
- Scroll down and tap “View Bill” to see a full itemized statement.
Review all the charges carefully before proceeding to make an online payment
Paying Your GCI Bill Online
Once you’ve verified your account balance and details, you can easily submit a payment digitally in your GCI account.
On the GCI Website
- From the bill details page, click “Pay Now” at the top right corner.
- Enter the payment amount (typically your total balance due).
- Select a payment method – credit/debit card or checking account.
- Enter your payment info and billing details.
- Click “Continue” and then “Submit Payment” on the confirmation page.
In the MyGCI Mobile App
- Tap “Make Payment” on the account or bill summary screen.
- Enter the payment amount and choose a payment method.
- Provide the required account and card details.
- Review everything on the confirmation page, then tap “Submit”.
Once your GCI bill payment goes through successfully, you should see a payment confirmation on screen and your account balance will update
Other Ways to Pay Your GCI Bill
While paying online through MyGCI is the fastest and most convenient option, you also have these additional payment methods available:
-
Auto-pay – Set up recurring automatic payments from your credit card or bank account each month.
-
Phone – Call 1-800-800-4800 and follow prompts to pay your GCI bill over the phone.
-
Mail – Send a physical check or money order payable to GCI to the address listed on your bill statement.
-
In person – Visit an authorized GCI payment location to pay your bill in cash.
-
Prepaid cards – Purchase GCI prepaid service cards at retailers to add money to your account.
No matter which payment method you choose, be sure to pay your GCI bill by the due date listed to avoid late fees or service interruptions. If you have autopay set up, just monitor your account regularly to ensure payments are processing on time. Paying online through MyGCI makes it easy to stay on top of your GCI services.
Getting GCI Bill Payment Assistance
If you need help with your GCI bill payment or have questions about charges on your statement, GCI customer support is available:
-
Call 1-800-800-4800 and say “Representative” to speak to an agent.
-
Start a live chat at gci.com/contact-us and select Billing & Payments.
-
Send an email to [email protected] or use the contact form on the GCI website.
-
Log in to your MyGCI account and use the message center to send a billing inquiry.
With 24/7 access to your account online and through the mobile app, paying your monthly GCI bill is quick and convenient. Just log in anytime to review your charges, check your due date, and submit secure payments digitally right from home. Stay connected and avoid service interruptions by keeping up with your GCI payments.
gci.com: 5 times
GCI: 18 times
MyGCI: 10 times
Pay online with MyGCI
You can sign up and pay your bill online through MyGCI at my.gci.com. You can also set up autopay to schedule a recurring monthly payment for the total amount due on your bill. The amount due is automatically debited from your bank account or charged to your credit card. Learn how to sign up for Autopay
Head into a GCI Store near you to check your balance, make a payment or get help with your bill.
Note: GCI is temporarily closing many of our retail stores to the public in urban areas and adjusting retail store hours at our other stores. We are taking this action to help promote social distancing in order to keep our employees and customers healthy, and to help meet the growing demand of customers who are calling, rather than visiting. Visit our store locations page to find a store near you.
Dial 1-800-800-4800 toll-free nationwide, then follow the prompts to make your payment or hear your balance.
Have a copy of your invoice or account number handy. You will also need your PIN.
Mail your payment to PO Box 99016, Anchorage, AK, 99509-9016.
Accepted Methods of Payment
- Credit or Debit card — we accept Visa, MasterCard, Discover and American Express
- Checking or savings account
- Check
- GCI gift card
- Cash (in-store only)
How to earn SUPER HIGH interest with GICs in Canada
FAQ
How do I pay MyGCI bill?
What is MyGCI account number?
How to change GCI internet plan?
Why is MyGCI suspended?
How do I pay my GCI Bill?
You can pay your bill in a variety of ways: by mail, by phone, online with MyGCI, or by stopping into a GCI store. Multiple methods of payment are accepted wherever you pay your bill. You can sign up and pay your bill online through MyGCI at my.gci.com.
Where can I Check my GCI Bill?
Head into a GCI Store near you to check your balance, make a payment or get help with your bill. Note: GCI is temporarily closing many of our retail stores to the public in urban areas and adjusting retail store hours at our other stores.
How do I contact GCI Communication about my bill?
Or pay using doxo with credit card, debit card, Apple Pay or bank account. How can I contact GCI Communication about my bill? Ask your billing questions directly by phone at 800-800-4800. I forgot my account balance.
How can I create a new GCI account?
To create a new MyGCI account and sign up, follow these steps: 1. On the Login Screen, click ‘Sign Up’ under ‘Don’t have a login?’. 2. Enter your email address on the Signup screen.
When do payments appear in my GCI profile?
Payments appear in your MyGCI profile on the same day you make them. You can view your payment activity by logging into MyGCI. Your current balance will be displayed in near-real-time on the overview page, and the payment will show up in the payment history area of the billing section.
What does mygci do?
MyGCI lets you view and pay your bill, check your usage, manage your account, and more. Don’t have a login yet? Follow these steps to sign up and your accounts and services will automatically be associated with your new MyGCI profile.