How to Pay Your Garland Power and Light Bill: A Complete Guide

Living in Garland, Texas means being a customer of Garland Power & Light (GPL) for your electricity needs When that monthly bill arrives, you’ll want to know how to pay it quickly and easily. GPL offers many payment options to fit any schedule or preference

In this comprehensive guide, I’ll walk through all the ways to pay your Garland power bill, including online, by phone, by mail, and in person Whether you prefer the convenience of electronic payments or need to pay with cash, GPL has you covered

Let’s get started on demystifying the process of paying your GPL electric bill!

Paying Online

The fastest and most convenient way to pay your GPL electric bill is online through their website. Here’s how simple it is

1. Go to www.gpltexas.org and click on “Pay Bill” at the top right. This takes you to the online payment portal.

2. Enter your 10-digit GPL account number and 4-digit PIN. First-time users will need to register their account.

3. Choose whether you want to pay the total amount due or a partial payment.

4. Enter your credit card or debit card information, or your checking account information. They accept Visa, Mastercard, Discover, and American Express.

5. Review your payment details and click “Submit Payment” to complete the transaction.

Paying online is fast, secure, and lets you avoid the time and cost of driving to an office or mailing in a payment. Your account is updated instantly.

You can also set up autopay through the online portal to have your bill paid automatically each month. One less thing to remember!

Paying by Phone

If you prefer to talk to a real person, you can pay your Garland power bill over the phone by calling 972-205-2671. GPL customer service agents are available Monday-Friday from 8am-5pm.

To pay by phone:

• Call 972-205-2671 and select the billing and payments option.

• Provide your 10-digit GPL account number to the agent.

• Inform them you want to make a bill payment and provide your credit/debit card details or checking account information.

• Get a confirmation number for your records.

Paying by phone takes just a few minutes and you can get immediate assistance with any billing questions. It’s a great option when you need help from a live agent.

Paying by Mail

To pay your GPL electric bill by mail, you can send a check or money order to:

Garland Power & Light
Payment Processing
P.O. Box 460312
Garland, TX 75046

Be sure to include your 10-digit GPL account number on the payment to ensure proper crediting. Allow 5-7 business days for standard USPS mail delivery. I recommend sending your payment at least 7 days before the due date to avoid late fees.

You can also drop off a payment in the drop box at City Hall:

City of Garland City Hall
200 N. Fifth Street
Garland, TX 75040

Place your check or money order in an envelope with your GPL account number. Payments dropped before 5 p.m. on business days are processed same-day.

Paying in Person

To pay your Garland power bill in person with cash, check, or card, you have a few options:

GPL Office

555 State St.
Garland, TX 75040
Monday-Friday, 8am-5pm

Garland City Hall

200 N. Fifth St.
Garland, TX 75040
Monday-Friday, 8am-5pm

Authorized Payment Centers

Checkmate
2951 S. Jupiter Rd. Ste. 300, Garland, TX 75041

The CF Store
4125 Broadway Blvd Ste. 100, Garland, TX 75043

Paying in person allows you to get a receipt right away for your records. You can also talk to customer service reps about your account if needed.

Payment Options Summary

• Online – Fast and convenient 24/7 access

• Phone – Talk to a customer service agent

• Mail – Send a check or money order via USPS

• In Person – Visit the GPL office, City Hall, or authorized payment centers

No matter which option you choose, be sure to keep your payment confirmation number and receipt for your records. You can log into your GPL account online at any time to check your balance and payment history.