As a resident of Garden Grove, paying your bi-monthly water bill to the city is an essential responsibility But with several payment options available, it doesn’t have to be a chore In this comprehensive guide, I’ll walk through the various ways to pay your Garden Grove water bill, from online payments to auto-debit enrollment.
Whether you prefer the convenience of paying electronically or need to pay in person, Garden Grove provides flexible bill payment methods to fit your needs Read on to learn how to pay on time, avoid late fees, and manage your water account.
Pay Online for Convenience
The fastest and most convenient way to pay your Garden Grove water bill is online through the city’s website. To get started, visit ggcity.org/finance/water-billing and click on the “Pay Water Bill” link.
This will direct you to the secure online payment portal where you can log in with your account number and PIN. The portal allows you to view your current balance, usage history, and make a payment by credit/debit card or e-check 24/7.
Online payments post instantly to your account, so you have peace of mind that your bill is paid. Plus, you avoid mailing delays and save on postage costs.
Download the Mobile App
In addition to the website, Garden Grove offers a free mobile app for paying water bills on the go. The app is available for both iPhone and Android devices.
Just search “City of Garden Grove” in the Apple App Store or Google Play Store. The app gives you secure access to the same online payment features. You can quickly log in and pay in just a few taps from anywhere, even while commuting or waiting in line!
Pay by Phone
If you don’t have access to a computer or prefer to speak with someone directly, you can pay your Garden Grove water bill over the phone. Simply call the city’s automated payment line at (888) 867-2992.
Follow the prompts to enter your account number and card details. Phone payments are processed immediately. Just note there is a small $2.50 convenience fee per transaction.
Mail In a Check
For those who prefer traditional bill payment methods, you can always mail in a check to the Garden Grove Water Services office.
Be sure to include your payment stub from your water bill to help expedite processing. Payments must be received by the due date, so mail it at least 5-7 days beforehand to ensure it arrives on time.
Pay In Person
You can also pay your water bill in person at the Garden Grove City Hall located at 11222 Acacia Pkwy. They accept cash, check, or credit card payments with no additional fees.
City Hall is open Monday-Friday from 7:30am to 5:30pm, except alternating Fridays when they close at 5:00pm. Drive-up window service is available for quick and convenient payments.
Enroll in Auto-Pay
The most convenient option that I personally use is setting up recurring automatic payments through the city’s online bill pay system.
With auto-pay, your water bill is automatically paid on the due date every billing cycle directly from your checking account. Not only does this save time, but it prevents late fees caused by forgetting a payment.
To enroll, just complete the authorization form on the city’s website. Automatic payments can also be set up over the phone. It provides peace of mind knowing your bill is always paid on time!
Get Paperless E-Bills
You can also go paperless when paying your Garden Grove water bill. Instead of receiving mailed paper bills, enroll to receive billing statements electronically.
Paperless billing is environmentally friendly while also keeping all of your account documents organized online in one place. You’ll receive an email when your new e-bill is ready to view and pay.
Avoid Late Fees
Water bills from Garden Grove are due 35 days after billing. Accounts become delinquent if unpaid after 42 days. At 60+ days delinquent, water service is disconnected. Late fees are $20.70 per occurrence.
To avoid late fees, I recommend enrolling in paperless billing and auto-pay. Receiving an e-bill reminder helps you remember, and auto-pay ensures on-time payment. Using the online portal or mobile app also lets you monitor your account.
Seek Payment Assistance if Needed
If you are struggling financially and unable to pay your water bill on time, Garden Grove offers payment assistance programs:
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Low Income Household Water Assistance Program (LIHWAP) – Provides bill payment aid to qualified low-income households. Call 866-675-6623 to apply.
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California Alternate Rates for Energy (CARE) – Offers discounted water rates to seniors or low-income residents who qualify. Call 714-741-5078 for details.
Contact the city as soon as possible if you anticipate difficulty paying your water bill. Communication is key – they can help avoid disruption of your water services.
Special Billing Options
Garden Grove offers a few special billing options to make payment more affordable:
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Level pay billing – Pay a consistent amount each month based on your annual average usage.
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Payment arrangements – Setup a payment plan for overdue balances.
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Payment extensions – One-time due date extensions for those facing temporary hardship.
Inquire about these billing options by calling the city’s Water Services department at 714-741-5078. They help provide more predictability in your monthly bills.
As you can see, Garden Grove offers a variety of options for paying your water bill conveniently online, by phone, mail, or in person. Sign up for paperless and auto-pay for maximum efficiency. And be sure to pay your bill in full by each due date to avoid late fees. Utilizing these tips will help you easily manage your Garden Grove water account.
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FAQ
How do I turn on the water in Garden Grove?
What happens if I don’t pay my water bill in California?
How often do you pay a water bill in NJ?
Where do I pay my water bill in Laurel Mississippi?
What does the Garden Grove Water Services Division do?
The Garden Grove Water Services Division, part of the Public Works Department, is responsible for providing water distribution, maintenance, construction, billing, inquiries, new accounts, and start/stop service to the city of Garden Grove, California.
What is Garden Grove water?
The Garden Grove Water, under the City Public Works Department, provides water for about 176,277 residents living in the Garden Grove area.
How long does Garden Grove water service take?
Luckily, Garden Grove has made it pretty simple with the following online form. Starting service generally takes just two business days. Click here to fill out a Start Service Form. When you move out of a home in Garden Grove, you’ll need to stop your water service with the Garden Grove Water, so you don’t keep getting billed.
How can I pay my Groveland water bill?
This service is provided as a convenience by the Town of Groveland to pay bills. Payment may be made directly from your checking or savings account by electronic check (ACH transaction)or via selected credit cards. The Town of Groveland does not provide information on how it assesses local water quality in this passage.
How do I Stop my Water service in Garden Grove?
When you move out of a home in Garden Grove, you’ll need to stop your water service with the Garden Grove Water, so you don’t keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
How frequently is a water bill paid in Groveport?
The City of Groveport bills for water and sewer services quarterly. Those on the Columbus water system pay a storm water fee only twice a year. All bills are due one month from the bill date.