Living in Fort Worth? You have several convenient options to pay your city water bill for residential or commercial service The City of Fort Worth Water Department aims to make bill payment as simple and flexible as possible
In this comprehensive guide, I’ll walk through the various methods to pay your Fort Worth water bill quickly and easily.
Pay Online
The fastest way to pay is online through the MyH2O portal This allows you to securely pay anytime, anywhere from your computer or mobile device.
Residential customers can view water usage data and payment history. Commercial accounts can manage multiple accounts and set up automatic payments.
To register, have your account number, billing cycle, and route number handy. Find this info on your monthly statement.
Pay Via Mobile App
Like the online portal, the MyFW mobile app allows you to pay your water bill on the go. Just download the free app and login to access your account.
The MyFW app is available for both Apple and Android devices. You can make one-time payments, set reminders, and more.
Pay by Phone
Call the City of Fort Worth at 817-392-4477 and select option 2 to use the automated phone payment system.
You can pay by Visa, Mastercard, American Express, Discover, debit card, or electronic check with the automated line open 24/7.
Pay by Mail
Mail your check or money order to:
City of Fort Worth Water Department
PO Box 961003
Fort Worth, TX 76161-0003
Use the return envelope provided with your bill or allow 7-10 days for standard mail delivery. You can also send overnight payments.
Pay in Person
Visit the Water Customer Service Office at 100 Fort Worth Trail to pay in person Monday-Friday from 8am-5pm, excluding holidays.
Bring both parts of your paper bill and be prepared to wait for the next available agent. You can also use the self-service kiosk.
Pay at Fidelity Express
Fort Worth has partnered with Fidelity Express to accept utility payments at local grocery and convenience stores. Bring both bill stubs to pay by cash only.
A processing fee is charged per transaction. Use the locator to find an authorized location near you.
Go Paperless
Enroll in paperless billing to receive your statement electronically instead of by mail. This ensures faster notification when your bill is ready to view and pay.
Email or text Fort Worth Water to request paperless billing and provide your account details.
Avoid Late Fees
Pay attention to your bill’s due date each month to avoid late fees. Set calendar reminders for yourself and take advantage of Fort Worth’s text and email alerts.
Maintaining on-time payments also helps preserve your good credit score. Monitor your account closely to prevent disruption.
Get Payment Assistance
If you’re facing financial hardship and struggle to cover your water bill, Fort Worth offers programs to help qualified residents catch up on past due balances.
Inquire about bill payment assistance, leak adjustment, and other relief options if you need help keeping services active.
Update Payment Details
Make sure to update your payment details on file if you get a new debit/credit card or change banking accounts. This prevents any disruptions with automatic payments.
You can update stored payment methods conveniently online through the MyH2O portal or by contacting Fort Worth Water.
Stay Informed
Using the various payment methods available through Fort Worth Water ensures easy bill management. Pay on time to avoid fees and keep your water flowing.
Frequency of Entities
Water Bill: 14
Fort Worth: 21
MyH2O Portal: 3
Late Fee: 2
Bill Payment: 7
Customer Service: 1
Can enterprise customers have both enterprise & residential accounts linked to their profile?
Yes, as long as the accounts are not already linked to another profile. Account, cycle and route number are needed.
How can I enroll in Paperless Billing?
- Login to your MyH2O portal profile, click on the “My Account” Tab then click on the “Paperless Billing” option
- Select the “Not Enrolled” section and select all the accounts you want to make paperless
- Click on the “Enroll” button and a Confirmation box pops up, select yes
- A green banner will display at the top informing “You have successfully enrolled your account for paperless billing”
City of Fort Worth trying to tell people about new water bill payment portal
Can I pay my water bill online in Fort Worth?
Sign up for essential news for the Fort Worth area. Delivered to your inbox — completely free. Yes. Fort Worth is making residents transition from the Paymentus site to the city of Fort Worth MyH2O portal to pay their water bills online. The MyH2O portal was first launched in 2022, so some residents may have already created an account.
Does Fort Worth water offer a one-time payment option?
The “one-time payment” option is still available for customers who do not want to register their account. Businesses, schools and industries with Fort Worth Water utility accounts have access to monitor and manage their water use, and pay their water bills, through the City of Fort Worth’s online commercial MyH2O portal.
How do I pay my city of Fort Worth utility bill?
24-hour payment drop box is located on the walkway in the front of new City Hall, 100 Fort Worth Trail. Pay only with check or money order to ensure proper credit. Press left and right keys to move between tabs. Press down to focus tab content. You can pay your City of Fort Worth utility bill in a number of ways.
How do I register for a Fort Worth water utility account?
Businesses, schools and industries with Fort Worth Water utility accounts have access to monitor and manage their water use, and pay their water bills, through the City of Fort Worth’s online commercial MyH2O portal. Commercial customers can register by clicking the button below.
How do I use the Fort Worth water app?
Go online or download the app to: Businesses, schools and industries with Fort Worth Water utility accounts have access to monitor and manage their water use, and pay their water bills, through the City of Fort Worth’s online commercial MyH2O portal. Commercial customers can register by clicking the button below.
What does the Fort Worth water department do?
The Fort Worth Water Department, located in Fort Worth, Texas, provides essential water-related services to the community. It supplies drinking water sourced from various lakes and reservoirs, manages wastewater treatment, and offers reclaimed water for irrigation purposes.