How to Pay Your Frontier Bill by Phone Using the Automated 800 Number

Paying your Frontier bill on time each month ensures uninterrupted service and avoids late fees. If you prefer to pay by phone, Frontier offers a simple automated system to process payments 24/7 using their toll-free number.

In this guide, we’ll cover everything you need to know to pay your Frontier bill quickly and easily over the phone including

  • Frontier’s bill pay phone number
  • What information you’ll need to make a payment
  • Accepted payment methods
  • When your payment will post to your account
  • Other key details about phone payments

Frontier’s Automated Bill Pay Phone Number

To access the automated phone payment system dial 1-800-917-7489. This toll-free number can be called 24 hours a day, 7 days a week.

There are no fees to use the automated system when paying directly from your bank account. Payments made by debit or credit card incur a small transaction fee

Have This Information Ready Before You Call

To process your payment efficiently, have these details on hand when you call:

  • Your 17-digit Frontier account number – Located on your monthly bill

  • Service zip code – The zip code where you receive Frontier service

  • Payment method – Bank account, debit card, or major credit card

  • Payment amount – Such as current balance, minimum due, or other custom amount

This information will be required by the automated system to verify your account and process the payment.

Accepted Payment Methods for Phone Payments

The Frontier automated phone system accepts the following payment methods:

  • Bank accounts – By providing your account number and routing number

  • Debit cards – Debit/ATM cards with a major card logo like Visa

  • Credit cards – Major credit card networks like Visa, Mastercard, Discover, and American Express

Payments made directly from a bank account are free of charge. Debit and credit card payments incur a small transaction fee that will be disclosed during the call.

When Your Phone Payment Will Post to Your Account

A key benefit of paying by phone is that your payment is posted to your account instantly after the call concludes. This allows you to avoid late fees as long as your call is completed before the due date.

Within 1-2 billing cycles, the phone payment will appear on your account’s billing statement as confirmation it was received and processed.

Payments made after 5:30pm local time will post to your account the next business day. Otherwise, your payment posts immediately.

Other Important Details About Frontier Phone Payments

Here are some other key facts to keep in mind about using Frontier’s automated phone system to pay your bill:

  • Phone payments go through a secure automated verification process – no need to speak with a live agent.

  • If asked for a PIN, enter the last 4 digits of the primary account holder’s Social Security number.

  • Have your payment method readily available – the system cannot take payment info ahead of time.

  • Multiple accounts can be paid in a single call if you have the account numbers.

  • Keep your confirmation number as proof of payment.

  • You can call to make a one-time payment anytime your account balance is due.

  • Enroll in Auto Pay to have recurring payments deducted automatically each month.

Paying by phone is quick, convenient, and hassle-free. Just call 1-800-917-7489 whenever your Frontier bill is due, provide the required payment details, and your payment will be processed immediately. It’s that easy!

Other Ways to Pay Your Frontier Bill

In addition to phone payments, Frontier offers several other ways to pay your monthly bill:

  • Online – Through your Frontier account or the mobile app
  • Mail – Send a check or money order to the payment address
  • In person – At Western Union or other authorized payment locations
  • Auto pay – Set up recurring monthly payments from your bank account or card

Explore which option best fits your needs and preferences. Many Frontier customers choose phone payments for the convenience of speaking with an automated system anytime 24/7.

Get Help with Your Frontier Account

If you have any questions or issues paying your bill by phone or online, Frontier’s customer support is available to assist you:

Frontier wants to make paying your bill as quick and easy as possible. By calling 1-800-917-7489 and following the automated prompts, you can pay your Frontier phone, internet, or cable bill conveniently over the phone in just minutes.

Frontier Phone Bill Pay Number

Looking for new Frontier services?

To get Frontier services in your home, give us a call and speak with one of our dedicated customer service representatives.

Customer service phone numbers

There are a variety of ways to get in touch with Frontier. Below we’ve listed Frontiers various numbers and hours of operation to make getting in touch hassle free. Frontier customer service

Available 24/7 Call Frontier customer service to:

  • Access and edit your account information
  • Bill Pay and statement information
  • Change Frontier services
  • Check the status of a Frontier equipment order
  • General service questions
  • Frontier technical support

Available 24/7 Call Frontier technical support to:

  • Troubleshoot service issues
  • Get help installing equipment
  • Report an interruption of service
  • Request replacement equipment
  • Schedule an appointment with an Frontier representative
  • Frontier bill pay

Available 24/7 Call Frontier Bill Pay to:

  • Make automated payments
  • Statement information

How To: Pay My Frontier Bill

FAQ

How do I pay my Frontier bill by phone without signing in?

Call our automated phone line at 800-917-7489 (17-digit account number is required). Pay in person. By mail addressed to: Frontier, PO Box 740407 Cincinnati, OH 45274-0407 (Please include your 17-digit account number).

How do I speak to Frontier customer service phone number?

Call us at 801-401-9000.

Where can I pay my Frontier utility bill?

Pay Your Bill in Person Use our new BARCODE payment option through Dollar General Stores. Just text the word “BARCODE” to 20145 to get started. You can make a cash payment in any Ace Cash Express storefront using your Frontier Account number. To locate the store nearest to you,click here.

How do I pay my Frontier phone bill?

Phone payments can be made by bank account, debit card or major credit card, and payments are posted to your account immediately. Please have your 17-digit Frontier account number from your bill when you call. What is Frontier’s mailing address?

How do I make a payment on frontier?

Visit frontier.com/expresspay. Enter your account number and email or account number and ZIP code. Provide your payment details. Submit your payment. Manage your account anytime, anywhere with the MyFrontier mobile app. Sign in to your account. Select Make a Payment from the My Bills tile.

How do I contact frontier customer service?

Visit Frontier’s Help Center for a quick and easy way to troubleshoot your issues. The Frontier customer service and technical support number is for residential internet and TV and home phone customers. The Frontier Business customer service number is for Business internet, TV and phone customers. Call Frontier Business customer service to:

How do I get help paying my Frontier Bill?

Visit our Help Center where you can get support and find answers to common billing questions. Need to make your Frontier payment? It’s never been so easy to pay your bill. Pay from your mobile device or desktop computer, set up Auto Pay and more.

How do I use Frontier auto pay?

To get started, first create an online account at frontier.com. Then under the Billing section, select “Auto Pay” and enter your payment information. Choose the account or card you want payments withdrawn from each month. With Auto Pay, Frontier will deduct your bill payment on the due date every month.

How much does frontier charge for online payments?

Frontier does charge a $4.99 fee for debit/credit card payments. However, payments directly from your bank account are free. Online payments are processed quickly in real time. You’ll receive a confirmation email with your payment details. Paying online allows you to skip mailing in checks or visiting a payment center.

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