Frontier Communications offers their customers multiple ways to pay their bill for services like internet, TV, and phone. You can pay online, by phone, through the mail, or at select retail locations This article outlines the different Frontier bill payment options, associated fees, and tips for paying on time.
Pay Your Frontier Bill Online
The easiest and most convenient way for most customers to pay their Frontier bill is online through their website Here’s how to get set up with Frontier online bill pay
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Go to frontier.com/login and enter your account information to log in or register for an online account.
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Have your Frontier account number handy when registering for the first time.
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Through your online account dashboard you can view your balance, make one-time payments, set up autopay, and more.
Frontier offers secure online payment by credit card, debit card, or bank account. Paying directly from your bank account avoids fees.
Enroll in Autopay
For maximum convenience, enroll in Frontier autopay through your online account. With autopay, your monthly bill amount is automatically deducted from your preferred payment method on the due date.
Autopay helps you avoid late fees and free up time from manually making payments each month. Simply complete the autopay enrollment process with your payment information to get started.
Pay Your Frontier Bill by Phone
You can also pay your Frontier bill conveniently over the phone by calling 800-921-8101. Frontier accepts payment by debit card, credit card, and bank account over the phone.
The automated phone payment system is available 24/7. Speaking to a live agent is available Monday – Friday from 8am – 8pm. A $4.99 convenience fee is charged for debit/credit card payments made over the phone.
Pay Your Bill In Person
To pay your Frontier bill with cash, you’ll need to visit an authorized payment location. Frontier has partnered with retail stores where you can pay your bill in person.
Frontier in-person bill payment locations include:
- 7-Eleven
- CVS Pharmacy
- Casey’s General Store
- Hy-Vee
- Kum & Go
- Walgreens
You will need your Frontier account number and payment slip to pay at one of these retail chains. In-person payments are applied to your account immediately. Fees vary by location.
Pay by Mail
You can mail your Frontier payment to:
Frontier Communications
PO Box 740407
Cincinnati, OH 45274-0407
Be sure to include your Frontier account number on the check or money order. Allow 7-10 business days for mailed payments to be received and applied to your account.
Enroll in Paperless Billing
Going paperless is a great way to simplify payment and reduce waste. With Frontier paperless billing, your statement is provided electronically each month instead of by mail.
To enroll, login to your Frontier account online and update your preferences under Billing & Payments. Receive an email when your bill is ready and pay online in just a few clicks.
Avoid Fees and Service Interruptions
Review Frontier’s billing policies to avoid fees and potential service interruptions:
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Pay your bill by the due date to avoid late fees, typically $10.
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Accounts more than 30 days past due may have services suspended until the balance is paid.
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A $4.99 fee applies to debit/credit card payments made by phone. Enroll in autopay online to waive.
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Returned payments or declined autopay transactions result in a $10 fee.
Following these tips will help you easily pay your Frontier bill on time through the method that’s most convenient for you. Contact Frontier Customer Service if you have any other billing or payment questions.
How To: Pay My Frontier Bill
FAQ
Can you pay Frontier without login?
Where can I pay my Frontier utility bill?
How do I pay my Frontier credit card bill?
How do I pay my Frontier bill online?
Sign in to your online account to view and pay your bill and access more billing features. Make payments without signing in. You’ll need your account number and PIN. Need Help? Visit our Help Center where you can get support and find answers to common billing questions. Need to make your Frontier payment? It’s never been so easy to pay your bill.
What can I do with my Frontier account?
Sign in to your Frontier account to view and pay bills, enroll in Auto Pay and paperless billing and more.
Can I use Frontier Online bill pay for past due accounts?
Do not use Frontier Online Bill Pay for past due accounts. Frontier Online Bill Pay uses email as the primary source of communication to you, our customer. As a customer you will be notified when your statements are available online or if a payment cannot be processed.
How do I make a one-time payment on frontier?
Choose a payment date and tap Select payment date. Choose your payment method and tap Select payment method. Tap the Pay button. Use express pay to make an easy, one-time payment today. Visit frontier.com/expresspay. Enter your account number and email or account number and ZIP code. Provide your payment details. Submit your payment.
How do I pay my bill by phone?
Call our Automated System at 800-917-7489 to pay your bill by phone. There are no fees for phone payments using our automated system. Phone payments can be made by bank account, debit card or major credit card, and payments are posted to your account immediately. Please have your 17-digit Frontier account number from your bill when you call.
Is frontier available at my address?
Yes, and it only takes a few minutes. Call now to confirm Frontier availability at your address and design your service bundle. How do I start Frontier service?