How to Make a Payment to Freeway Insurance

Paying your car insurance premiums on time is crucial to keeping your policy active and avoiding lapses in coverage. For Freeway Insurance customers, there are a few quick and easy options to make a payment whenever a bill comes due.

Freeway Insurance is a leading Southern California auto insurer serving high-risk drivers. The company provides liability, collision comprehensive uninsured motorist, and other standard coverages for cars, trucks, and motorcycles.

If you have a policy with Freeway, here are the main ways to submit your payments:

Pay Online

The fastest and most convenient way to pay is through Freeway’s online portal:

• Visit Freeway Insurance Payment website

• Click “Make a Payment”

• Enter your policy number and billing ZIP code

• Select “Make Payment” for the eligible policy

• Choose whether to pay in full or the minimum due

• Enter payment details and submit

Online payments are processed immediately, updating your account right away. You can use a checking account, credit card, or debit card. Freeway accepts Visa, MasterCard, American Express, and Discover cards.

If you save your payment details, future bills can be paid in just a few clicks each month. Online payments can be made anytime – day or night.

Pay Using the Mobile App

In addition to the website, you can download the Freeway Insurance mobile app for iPhone or Android to make payments on the go.

Using the app, you can:

• Securely store payment information

• Review account balance

• Make one-time payments

• Set up recurring auto-payments

• Get reminders when bills are due

• Receive instant payment confirmations

With mobile bill pay, your account is always at your fingertips. Download the app and sign up for push notifications so you never miss a payment.

Pay by Phone

If you prefer to speak with someone directly, you can make a payment over the phone by calling Freeway Insurance at:

1-800-745-9488

A representative will take your payment details and process the transaction. You’ll need to provide:

• Policy number

• Payment amount

• Card number and expiration

• Billing address

• Name on the card

Phone payments let you resolve any outstanding account issues and confirm your new balance. It’s a convenient way to pay without logging into the website.

Pay by Mail

For a more traditional approach, you can mail a check or money order to Freeway’s payment processing center.

Send your payment to:

Freeway Insurance
PO Box 5855
Troy, MI 48007-5855

Write your Freeway policy number on the check memo line for faster processing. Mailed payments take around 5-7 days to post to your account. Make sure to account for mailing time before your bill due date.

Manage Automatic Payments

The easiest way to avoid missed payments is to enroll in automatic monthly payments. This authorizes Freeway to debit your bank account or credit card each month for the amount due.

To set up automatic payments:

• Log into the online portal
• Click on “Recurring Payments”
• Select your payment method
• Pick the date you want payments withdrawn
• Check the acknowledgment and submit

You can cancel or change your auto-pay date anytime through the portal. Automatic payments ensure you never fall behind on your insurance premiums.

What Happens If I Miss a Payment?

It’s critical to pay your Freeway premium on time to avoid coverage disruptions. Here’s the process if a payment is missed:

• Initial Bill – Payment is due upon receipt.

• Late Notice – If unpaid after 15 days, a late fee is assessed.

• Cancellation Warning – If unpaid after 25 days, a cancellation notice is sent giving 10 days to pay before policy cancelation.

• Policy Cancelation – If payment is still missing after 35 days, Freeway will cancel your policy for non-payment.

• Reinstatement – Policies canceled for non-payment can be reinstated within 90 days if the past due premium is paid. However, a new down payment will be required.

Be sure to pay any bills promptly and enroll in auto-pay to prevent costly gaps in insurance protection. Freeway offers flexible payment options to conveniently keep your policy up to date.

Other Billing Questions

If you have any other questions about your Freeway Insurance bill, here are some options:

• Log into your account online to check status and view past bills.

• Refer to your auto ID card for your agent’s phone number to call with questions.

• Contact Freeway Insurance customer support at 1-800-745-9488.

• Visit a local Freeway Insurance agent office for in-person assistance.

Maintaining active insurance is essential for all drivers. Take advantage of Freeway’s quick payment solutions online, on your phone, by mail, or through monthly auto-debit to easily keep your policy current.