Having reliable water and sewer service is essential for Frederick County residents and businesses. Paying your Frederick County water/sewer bill ensures continuous service. This guide will outline the various ways customers can pay their Frederick County MD water and sewer utility bill.
Pay Online Through the Customer Portal
The easiest way for most customers to pay their Frederick County water/sewer bill is through the online customer portal, You can set up a secure account at FrederickCountyMDmunisselfservicecom to receive and pay bills electronically,
To pay online:
- Login to your account
- Select “Make Payment”
- Choose the correct utility account(s)
- Enter payment amount
- Submit payment
The online portal accepts Visa, Mastercard, Discover and American Express. Payments process instantly when paying online
Pay by Phone Using the IVR System
In addition to the customer portal, Frederick County offers an automated phone payment system known as the IVR. This stands for “integrated voice response.”
To use the IVR to pay your utility bill:
- Call 301-600-2982
- Select option 1 for the IVR
- Enter your 10-digit account number
- Follow prompts to pay using your debit/credit card
The IVR system is available 24/7 for your convenience. Payments made by phone post to your account right away. Just have your payment information ready before you call.
Pay by Mail With Check or Money Order
Customers can still pay their Frederick County utility bill by mailing a check or money order to:
Frederick County Maryland
PO Box 1702
Frederick, MD 21702
Be sure to include your 10-digit account number on the payment to ensure proper crediting. Allow 5 business days for mailed payments to process. Paying by mail avoids online fees. Just know it takes longer to post to your account.
Pay in Person at Winchester Hall
For in-person payment, visit Winchester Hall located at 12 East Church Street in Frederick. You can pay with cash, check or money order inside at the 1st floor reception desk.
Winchester Hall is open Monday through Friday from 8 AM to 4 PM, excluding holidays. Make sure to bring your paper bill or know your account number when paying in person. In-person payments always process right away.
Auto Pay From Bank Account
For automated payments, you can set up recurring bank draft through your financial institution. This automatically pays your utility bill from your checking or savings account monthly.
To start bank auto bill pay:
- Contact your bank
- Provide utility account number
- Select payment amount
- Confirm auto payment date each month
Bank auto pay prevents late fees and service disruptions. Just monitor your account balance and transactions regularly to avoid overdrafts.
Use the Drive-Thru Dropbox
For after hours payments, a 24/7 drive-thru drop box is located at Winchester Hall. You can safely deposit your payment envelope anytime. The box gets emptied multiple times daily. Payments left before 8 AM are processed as if received the prior business day.
Pay by Text or Phone App
For fast, easy payments, sign up for recurring text or phone app payments through Frederick County’s self-service portal. This securely saves your payment method to charge monthly on your due date.
Once set up, your authorized payment amount is automatically deducted around your due date. You can update your payment method anytime. Recurring text/app payments prevent late fees and service disruptions.
Review Payment History Online
Finally, periodically review your payment history online to confirm all your Frederick County utility payments have been received and applied properly. You can also set up email/text bill notifications through your online account.
In Summary
Paying your Frederick County water and sewer bill on time ensures continuous service. Customers have many options:
- Online payments through the customer portal
- 24/7 automated IVR phone payments
- Mailing a check or money order
- In-person payments at Winchester Hall
- Bank auto bill pay setup
- Using the drive-thru drop box
- Recurring text/phone app payments
- Checking payment history online
Compare payment methods based on convenience, fees, support options and processing time. Pay bills on time to avoid penalties. Managing your account online makes payment fast and easy.
County Spotlight: Water Purification and Distribution
FAQ
How to pay water bill frederick md?
What is the average water bill in Frederick, MD?
|
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Water – month
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Total – Month
|
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Frederick Water
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$34.81
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$94.31
|
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Winchester
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$60.63
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$138.83
|
|
Front Royal (out of town)
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$54.96
|
$153.52
|
|
Berryville
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$65.10
|
$163.63
|
How often do you pay a water bill in Maryland?
What is the phone number for Frederick County water bill?
How do I pay my utility bill in Frederick?
The City of Frederick Finance Department offers several option to pay utility bills. Due Date: All charges are due within 30 days of the bill dates. Payments received (at City Hall) after the due date are subject to a 1% penalty per month. Failure to pay this bill within 60 days of the bill date may result in a discontinuance of service.
When does Frederick County change water & sewer service charges?
On July 2, 2019, Frederick County approved Ordinance No. 19-03-003, revising the County’s water and sewer service charges as of September 1, 2019, for each fiscal year through FY2024. The Ordinance also establishes the procedure for the yearly adjustment of the water and sewer service charges as of July 1, 2024 and each July 1st thereafter.
Are Frederick County water and sewer bills liens?
Pursuant to §2-13-24 of the Public Local Laws, all bills are liens against the property and are subject to inclusion in the County’s annual tax sale. On July 2, 2019, Frederick County approved Ordinance No. 19-03-003, revising the County’s water and sewer service charges as of September 1, 2019, for each fiscal year through FY2024.
How do I pay my Frederick County tax?
Pay for your Permit, Inspection or Licensing Fee Pay for your Planning & Development Review Fee Senior Services Support Frederick County’s Older Adults Public Safety Pay Your Ambulance Transport Fee Online Pay Your Annual Ambulance Service Subscription Dues Online Lien Certificate/Tax Status Report Request Real Estate Tax Inquiry
How do I contact Frederick County government?
Frederick County Government 12 E. Church St. Frederick, MD 21701 Ph: 301-600-9000 Monday – Friday 8:00 Am – 4:00 Pm Government Websites by CivicPlus® Arrow Left Arrow Right Slideshow Left Arrow Slideshow Right Arrow
What happens if I don’t pay my Frederick City Hall Bill?
Payments received (at City Hall) after the due date are subject to a 1% penalty per month. Failure to pay this bill within 60 days of the bill date may result in a discontinuance of service. Section 25 of the Frederick City Code provides for additional charges to restore service suspended for failure to pay.