For residents and businesses in Frankfort, Kentucky who receive electric, water, sewer, and broadband services from the Frankfort Plant Board (FPB), paying utility bills just got a whole lot easier. FPB now offers an online bill pay system called myFPB that allows customers to quickly view and pay their FPB bills online, eliminating the need to mail payments or drop them off in person.
In this article, we’ll cover the benefits of paying your FPB bill online through myFPB and provide a step-by-step guide on how to use the online payment system.
Benefits of Paying Your FPB Bill Online
Here are some of the key advantages of using myFPB to pay your Frankfort Plant Board bill:
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It’s fast and convenient – Pay in just a few minutes anytime, day or night, without leaving home.
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Avoid late fees – Online payments post instantly, so you don’t have to worry about postal delays causing a late payment.
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Go paperless – Sign up for paperless billing and get statements electronically through myFPB.
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AutoPay option – Set up recurring payments to have your FPB bill paid automatically each month
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Payment history – View up to 12 months of payment history to track payments made.
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Account management – Update account info, enroll in budget billing, and more.
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Security – myFPB uses industry-standard encryption to keep your data secure.
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Environmentally friendly – Save paper by reducing mailed bills, checks, and envelopes.
Paying online with myFPB is free, secure, and the most convenient way to pay your FPB bill.
How to Pay Your FPB Bill Online
Paying your FPB utility bill through the myFPB portal is simple:
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Go to my.fpb.cc and click on “Log In”
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Enter your myFPB username and password. If you haven’t registered, click “Register” to create an account.
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From the menu, select “Pay Now” to make a one-time payment.
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Choose which FPB account you want to pay if you have multiple accounts.
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Enter the payment amount and select a payment method.
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Review payment details and click “Continue” to process the payment.
Once submitted, your online payment will immediately post to your FPB account. You’ll receive a confirmation email with your payment details as well.
##Other myFPB Features
In addition to fast online bill pay, myFPB also lets FPB customers:
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View billing statements – Access up to 12 months of monthly bills electronically.
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Monitor usage – Track your electric, water, and broadband usage over time.
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Set up AutoPay – Schedule recurring automatic payments from a checking/savings account.
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Go paperless – Opt out of mailed paper bills and access statements online.
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Manage profile – Update personal info, email, password, payment methods, etc.
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Receive notifications – Get bill reminders, outage alerts, and payment confirmations via email or text.
##Enrolling in myFPB
To start enjoying the convenience of myFPB, simply visit my.fpb.cc and click on “Register” to set up your online account. Have your FPB account number handy.
You’ll need to provide an email address, create a password, confirm your account, and agree to the terms of use. Once registered, you can start viewing and paying your bill online, going paperless, and managing your FPB account anytime.
##Paying Bills on the Go
For added convenience, FPB also offers a myFPB mobile app for iOS and Android devices. Just download the app and log in with your myFPB username and password. Then you can pay bills, manage your account, and get FPB alerts from anywhere right from your smartphone or tablet.
##Avoid Late Fees and Service Disruptions
Paying online with myFPB ensures your payment is received on time, avoiding any late fees. It also helps you avoid potential electric, water, sewer, or broadband service disruptions from non-payment of your FPB bill.
Plus, with payment reminders and account notifications, myFPB helps you stay on top of your bill.
##Conclusion
For FPB customers looking for the fastest, most convenient way to pay their utility bills, myFPB online bill pay is the ideal solution. By signing up to pay your FPB bill online, you can save time, avoid late fees, go paperless, monitor usage, set up AutoPay, and more. myFPB offers a simple, secure way for Frankfort residents and businesses to manage FPB accounts and pay bills from anywhere in just minutes. Sign up for a free myFPB account today to enjoy seamless, stress-free bill payment.
Welcome to the Frankfort Plant Board (FPB). FPB’s mission is to enhance our community and benefit customers by safely, reliably and economically providing services while maintaining a responsive, well-managed, environmentally sensitive and fiscally sound organization, grounded in integrity.
The Frankfort Plant Board Electric (FPB) is responsible for providing electric power and service to approximately 21,000 meters in Franklin County and portions of Shelby and Woodford Counties.
The Frankfort Plant Board Water Department must and will always seek to provide Frankfort and areas supplied by us a good and pure water product at the lowest economical cost possible.
FPB is unique to most municipal utility companies: FPB offers cable television along with business and residential services in security, High-speed internet, and telephone all with local customer service and support.
- Email Us
- Office Hours: M-F 7:45am – 4:30pm Closed for lunch 1pm – 2pm
- Phone: (502) 352-4372
- Address: 151 Flynn Avenue, Frankfort, KY 40601
Frankfort Plant Board Wasting Money
FAQ
What is Frankfort Plant Board customer service number?
Who owns Frankfort Plant Board?
How do I pay my FPB Bill?
The fee, which is in addition to your FPB bill payment, is paid directly to Paymentus for providing this service to our customers. Note: It could take 1-2 business days to post to you FPB account once payment is made. Pay Bill Online or call (833) 425-1101 There are three ways to pay at our office.
How do I contact the Frankfort Plant Board?
If you need additional assistance please call the FPB Water Department at 502-352-4433. The Frankfort Plant Board is in the business of public health and our drinking water is safe, high-quality and meets all regulatory standards.
What is the Frankfort Plant Board?
The Frankfort Plant Board (FPB) works closely with the U.S. Environmental Protection Agency (EPA) and Kentucky Division of Water to ensure that the water we provide customers meets federal and state regulatory standards.
Who is the Frankfort Plant Board Water Department?
The Frankfort Plant Board Water Department must and will always seek to provide Frankfort and areas supplied by us a good and pure water product at the lowest economical cost possible. We serve over 50,000 people within our system and our water travels as far as Woodford, Anderson, Shelby, Scott, Henry, and Spencer Counties.
How many people does the Frankfort Plant Board serve?
We serve over 50,000 people within our system and our water travels as far as Woodford, Anderson, Shelby, Scott, Henry, and Spencer Counties. This impacts the lives of approximately 141,000 people daily. We are available every hour of every day to continue to serve the people the Frankfort Plant Board has an impact upon.