How to Pay Your Fort Pierce Utilities Bill: A Comprehensive Guide

Paying your utility bill on time every month is an important responsibility as a homeowner or renter in Fort Pierce, FL. Fort Pierce Utilities Authority (FPUA) provides electricity, water, wastewater treatment and other services to the city of Fort Pierce and surrounding areas. They make paying your bill convenient through several options.

In this comprehensive guide, we will walk through all the ways you can pay your Fort Pierce utility bill, from online payments to paying in person. We’ll also cover budget billing, paperless billing, understanding your bill, and getting help if you’re having trouble paying.

Online Account Management

The easiest way to pay your Fort Pierce Utilities bill is through FPUA’s online account management system. You can register for free through their website. Once registered, you can:

• View bill statements
• Make one-time payments
• Set up autopay
• Go paperless with e-bills
• Pay by text

To register, go to FPUA’s website and click on “Access Online Services.” You’ll need your FPUA account number to sign up.

Online payments can be made with all major credit cards. It’s fast, secure, and you don’t have to leave home.

Pay by Phone

If you prefer to pay your bill over the phone, FPUA offers a few options:

• Call 772-466-1600 – Speak to a customer service representative who can take your payment info over the phone

• Press 2 for Automated System – Enter your account number and payment info through the automated phone system

• Pay by Text – If you’re registered for online account access, you can text a payment from your mobile device. Just reply to a bill notification text with the word “PAY” and follow the prompts.

Phone payments can be made with Mastercard, Visa, or Discover.

Pay in Person

You can also pay your Fort Pierce Utilities bill in person at several locations:

• FPUA Administration Building – 206 S 6th St, Fort Pierce, FL 34950. Walk-up kiosk available 24/7.

• Down South Beverage & Check Cashing – 420 N US-1, Fort Pierce, FL 34950. Open 7am-10pm daily.

• Seacoast Bank – 1901 S US-1, Fort Pierce, FL 34950. Accepts current bills only, no past due.

Cash, check, money order, and credit/debit cards are accepted. Payments made at authorized pay stations are processed the same day.

Pay by Mail

To pay by mail, send your payment to:

Fort Pierce Utilities Authority
PO Box 162644
Altamonte Springs, FL 32716-2644

Allow 5-7 days for your mailed payment to be processed. Include your bill stub or write your FPUA account number on the check.

Budget Billing

To make your bill payments more predictable, FPUA offers Budget Billing for residential customers. With this program, your bill is evened out over 12 months so you pay the same amount each month.

At the end of 12 months, any credit or debit balance is rolled over into recalculating your new budget amount for the next year. To qualify, you must be a residential customer for at least 12 months with a zero balance.

Fill out the Budget Billing Request form on FPUA’s website to enroll. It’s free and you can cancel anytime.

Go Paperless with E-Bills

Tired of paper clutter? With FPUA’s free e-bill service, your monthly statement is sent right to your email inbox.

You’ll get a reminder email when your bill is ready to view and another one when payment is due. Your statement can be downloaded as a PDF to view or print.

To enroll in e-bills, simply log into your online account and update your settings. You can also choose to receive bill reminders via text.

Understand Your Utility Bill

Your FPUA bill has several sections that cover the various services provided, new charges and credits, account balance, and payment info. Here are the key areas:

• Account Summary – Shows previous balance, new charges for the month, payments/credits, and total amount due.

• Utility Charges – Details your usage and charges for water, sewer, electric, etc.

• Billing History – Lists your previous bills and payment history.

• Messages – Important notices like rate changes, holidays, or new programs.

• Billing/Payment Options – Reminders on ways to pay and billing services like Budget Billing.

Always review your bill carefully and contact FPUA if you have any questions. Understanding each section makes sure you know what you’re paying for.

Get Payment Assistance

If you’re struggling to pay your utility bill on time, FPUA has programs that can help:

• Payment arrangements – Set up an agreed payment plan for past due balances.

• Project Care – Contribute to assisting others with bill payment.

• LIHEAP – Low Income Home Energy Assistance Program provides federal grants.

Contact their customer service department to discuss your situation and options. It’s important to reach out early before service is disconnected for non-payment.

In Summary

Paying your utility bill doesn’t have to be a hassle each month. FPUA offers convenient online, phone, mail, and in-person payment options. Programs like paperless billing and Budget Billing also make payment easier.

Understanding your bill and costs is key to budgeting wisely. Seek help if you fall behind to avoid disconnection. Paying on time provides reliable electric, water, and wastewater services vital to every home and business.